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Qatar Airways

Compare

based on 536 Reviews

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Qatar Airways Customer Service Agent Reviews

based on 26 reviews

Updated 22 Jan, 2025

Overall Rating

4.6/5

How AmbitionBox ratings work?

Category Ratings

4.7

Salary

4.6

Company culture

4.6

Skill development

4.5

Work satisfaction

4.4

Work-life balance

4.4

Promotions

4.3

Job security

Top Mentions in Qatar Airways Customer Service Agent Reviews

26 reviews found

Sort by: Popular

Customer Service Agent in Doha

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Apr 2019

Likes

Work environment is just awesome. Always there is training to be updated if new changes.

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I love Qatar airways but only thing I don't like is 1 mistake and they forget all your good deeds.

Work Details

Handling disrupted customers & their queries.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Agent in Ahmedabad

Commercial Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Aug 2018

Likes

Na

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na

Work Details

Na

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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4.0

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Customer Service Agent in Doha

Premium operation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Dec 2018

Likes

Everything from colleagues,lifestyle, work experience, travel options, learning sources, etc...

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Only staying away from family

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Agent in Ahmedabad

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 19 Mar 2019

Likes

Brand Name

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good

Dislikes

Office culture is bad

Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Agent in Srinagar

Architects Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Apr 2022

Likes

Work environment is excellent,

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike about World's best airline (Qatar Airways)

Work Details

It was great experience.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Customer Service Agent in Doha

Full Time

·

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jan 2024

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Bad

Top trending discussions

View All

a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

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Qatar Airways Customer Service Agent Reviews by Locations

Qatar Airways Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 26 Qatar Airways reviews submitted by Qatar Airways employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Qatar Airways is the right company for you. 81% of employees ...Read more

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Qatar Airways Reviews >
Qatar Airways Customer Service Agent Reviews

Gender Based Ratings for Qatar Airways Customer Service Agent

based on 22 reviews

Rated 4.4 for Company culture and 4.4 for Salary

Rated 4.7 for Salary and 4.6 for Work-life balance

Working Days for Qatar Airways Customer Service Agent

based on 26 reviews

Rotational Shift

81%

Monday to Friday

14%

Other

5%

Work Timings for Qatar Airways Customer Service Agent

based on 26 reviews

Flexible timing

Strict (7pm - 5am)

73%

27%

Shift Timings for Qatar Airways Customer Service Agent

based on 26 reviews

Night shift

100%

Business Travel for Qatar Airways Customer Service Agent

based on 26 reviews

No travel

66%

International travel

19%

Within city

10%

Within country

5%

Qatar Airways Customer Service Agent Salary

based on 124 salaries

₹3.3 L/yr - ₹10.9 L/yr

111% more than the average Customer Service Agent Salary in India

View more details

Employee Benefits for Qatar Airways Customer Service Agent

International/On-site exposure

4 total responses

Office cab/shuttle

3 total responses

Free meal

3 total responses

Health insurance

4 total responses

+3 more benefits

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