AISATS is rated
4.0 out of 5 stars on
AmbitionBox, based on 20 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
AISATS is rated
4.0 out of 5 stars on
AmbitionBox, based on 20 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in AISATS Customer Service Agent Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
20 reviews found
Sort by:
Popular
Customer Service Agent in
New Delhi
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Sep 2023
Likes
Nothing all was discussed
Dislikes
Too much partiality and poltics
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Agent in
New Delhi
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Feb 2024
Likes
2016 to 2019 life changing experience good team professional manager decent management.
It's a very good and professional ground handling company.
Dislikes
No any dislike for this company for me.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Agent in
New Delhi
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 01 Jun 2022
Likes
Good work environment can be able to learn new things in travel industry, Visa, and also to mingle with new employees or passengers, so many work related trainings given us knowledge, support from management is transparent.
Dislikes
There is no promotion, Hike, Increment, appraisals no career growth, no facilities to staff or an employee working there which is de motivating us.
Work Details
I like to do customer service. I am airport enjoyed working with customer I learned every things and I got to know that how to treat a passenger. I experienced a lot of incidents from there. I was happy and i was enjoying.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Customer Service Agent in
Thiruvananthapuram
Tourism Services Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 04 Feb 2022
Likes
I like Airport Job, Job security, work culture are good, I resigned my previous job only because of my passion. My passion is be a part of any airline industry.
Dislikes
Career growth is very slow and salary also very low
Work Details
Continues night shift is so difficult
Work timings: Strict Timings
Customer Service Agent in
New Delhi
Front Office & Guest Services Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 30 Oct 2020
Likes
They supported in lockdown. Provided complete salary in that difficult time.
Dislikes
Salary is less according to work load.
Work Details
This job is interesting in point of learning about documentation of different country.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Agent in
New Delhi
Beauty & Personal Care Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Oct 2020
Likes
Worst management . They can fire whenever they want . They don't even think about staffs security
Dislikes
Management . They says staff is rat and management is elephant . Form my point of view without staff management will not be management
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
AISATS.
Customer Service Agent in
Hyderabad / Secunderabad
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Aug 2020
Likes
I'm proud to be working wth aisats
My company was really amazing.
No words to express my feelings abt my company. I love it.
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Colleagues are helpful
But higher management needs to be more professional and discipline
Dislikes
Mismanagement
Work Details
Handling the ticket issues at ticketing and reservation counter
Work days: Rotational Shift
(Flexible Timings)
Customer Service Agent
CSA Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 03 Nov 2019
Likes
In Aisats we can learn many things...Appraisal also it's depend on our performance after 6months,good environment
Dislikes
Nothing it's good..
Work Details
As I'm Customer service Agent ,I handle Dosmestic flights also as well as international also daily we vl depart 3 to 4 flights...I handle counters checking issie the boarding pass to passenger's
Work days: Rotational Shift
Work related travel:This is a desk job.
Customer Service Agent
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Sep 2019
Likes
Career growth
Work Details
Work timings: Strict Timings
Customer Service Agent in
New Delhi
Customer service agent Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 17 Feb 2018
Likes
Work environment
Dislikes
One thing I didn't see in this company that is no growth of employees.
Work Details
My work is slightly challenging as my work is to provide a good customer service and smooth check in process like issue the bording pass,check the visa who is traveling international sectors and all.....
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Agent in
Bangalore / Bengaluru
Airline Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 07 Oct 2017
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Agent
Checkin and boarding Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 23 Apr 2019
Likes
They are giving 100% job security and good training😏👍
People also ask about AISATS's Customer Service Agents
Is AISATS a good place to work for Customer Service Agents?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 20 employee reviews, it's clear that most customer service agents have a positive experience working at AISATS. Skill development holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does AISATS pay their Customer Service Agents well?
According to AmbitionBox reviews, AISATS customer service agents rate their salary and benefits at 3.0 out of 5, based on 20 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about AISATS's customer service agents salaries here and to read reviews specifically about salary and benefits at AISATS for customer service agents, click here.
How is the work culture at AISATS for Customer Service Agents?
Work culture at AISATS for customer service agents is rated 3.4 out of 5 by 20 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at AISATS for customer service agents, click here.
How is the job security at AISATS for Customer Service Agents?
Based on 20 reviews on AmbitionBox, AISATS's customer service agents rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at AISATS for customer service agents, click here.
Tell us how to improve this page.
AISATS Customer Service Agent Reviews by Locations