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AISATS Customer Service Agent Reviews

based on 20 reviews
Updated 10 Apr, 2024

Overall Rating

4.0/5
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Category Ratings

4.0

Skill development

3.7

Job Security

3.4

Company culture

3.4

Work Satisfaction

3.0

Work-Life balance

3.0

Salary & Benefits

2.8

Promotions/Appraisal

Top Mentions in AISATS Customer Service Agent Reviews

20 reviews found

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People also ask about AISATS's Customer Service Agents

Is AISATS a good place to work for Customer Service Agents?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 20 employee reviews, it's clear that most customer service agents have a positive experience working at AISATS. Skill development holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does AISATS pay their Customer Service Agents well?
According to AmbitionBox reviews, AISATS customer service agents rate their salary and benefits at 3.0 out of 5, based on 20 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about AISATS's customer service agents salaries here and to read reviews specifically about salary and benefits at AISATS for customer service agents, click here.
How is the work culture at AISATS for Customer Service Agents?
Work culture at AISATS for customer service agents is rated 3.4 out of 5 by 20 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at AISATS for customer service agents, click here.
How is the job security at AISATS for Customer Service Agents?
Based on 20 reviews on AmbitionBox, AISATS's customer service agents rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at AISATS for customer service agents, click here.

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Gender Based Ratings for AISATS Customer Service Agent

based on 16 reviews
3.4
Rated by 8 Women

Rated 3.5 for Skill Development and 3.1 for Job Security

women
4.7
Rated by 8 Men

Rated 4.7 for Skill Development and 4.5 for Work Satisfaction

men

Working Days for AISATS Customer Service Agent

based on 20 reviews
Rotational Shift
66%
Monday to Saturday
17%
Monday to Friday
11%
Other
6%

Work Timings for AISATS Customer Service Agent

based on 20 reviews
Flexible timing
Strict (6.30am - 2.30pm)
Strict (9pm - 6.30am)
44%
16%
8%
32% employees reported other strict timings

Shift Timings for AISATS Customer Service Agent

based on 20 reviews
Day shift
Night shift
71%
29%

Business Travel for AISATS Customer Service Agent

based on 20 reviews
No travel
68%
Within city
19%
International travel
13%
AISATS Customer Service Agent Salary
based on 52 salaries
₹1.4 L/yr - ₹3.2 L/yr
26% less than the average Customer Service Agent Salary in India
View more details
cab
Office cab/shuttle
2 total responses
softskill
Job/Soft skill training
3 total responses
retirement
Retirement benefits
0 total responses
stock
Stock options
0 total responses
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