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Filter reviews by Emirates Airlines Customer Service Agent Reviews
Rating distribution
Category Ratings
Job security
Skill development
Company culture
Salary
Work-life balance
Work satisfaction
Promotions
What employees say about Emirates Airlines?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
View more detailed insights
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4 reviews found
Customer Service Agent in Dubai
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Easy workplace and friendly behavior with each other
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is nothing to dislike
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Agent in algiers
Retail Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
average work environment/ good self development
- Skill development - Good
- Job security - Good
Dislikes
no promotion/ not good salaries
- Promotions - Poor
Work Details
Work days: Monday to Friday
Customer Service Agent in Mumbai
Customer service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The best to work with
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing much
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Agent
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing everything was perfect
Work Details
Exciting
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Top trending discussions
Similar Designation Reviews
Aircraft Technician in Dubai
Full Time
Aviation Engineering Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent organization with excellent facilities
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No as such
Cargo Agent in Dubai
Full Time
Flight & Airport Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was very very big dream of my world so i will create the well atmosphere structure
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes at all
Work Details
Work policy: 2 days/week from office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves International Travel.
Customer Sales Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Staff tickets , lots of leaves
Dislikes
No growth , and only 1 increment was given in 5 years , no job security , shift changes after every 2, 3 days and it's 24 hr rotational shift , there is no work life balance at all , salary is nothing as compared to the work load which you face every day
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The best part was getting id 90 tickets for domestic travel as well
Dislikes
All of us got only 1 increment of 5 percent in 5 years and only 1 bonus in 5 years plus no opportunity for promotions hence no growth at all, also the shifts keeps on changing every day and it's rotational so work life balance is not at all available
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Service Associate in Mumbai
Full Time
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Plenty of vacation days.
Dislikes
The company does not value it's employees.
- Promotions - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Representative in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work atmosphere is good with people readily available to help.
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Not a dislike but you have to work in rotational shifts.
Senior Customer Service Executive in Mumbai
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I have been a part of this organization for more than 07 years and everyday i learnt something new it has always been a learning experience.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
There is nothing that I disliked about Emirates
Work Details
Explore
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employee Benefits
Bonus// Profit share //LTA // Staff tickets
Cargo Assistant in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture, job security, opportunity, satisfaction, enhancing my learning plan.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No more
Work Details
Excellent
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves International Travel.
Team Lead in Dubai
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
For Work and life balance its nice place.
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Very low in technology growth initiatives
- Skill development - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This job involves International Travel.
Supervisor in Dubai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I love emirate’s airlines work environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike about this good airline
Work Details
Work days: Rotational Shift (Flexible Timings)
Other Emirates Airlines Reviews
Cabin Crew in Dubai
Full Time
Airline Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Overall Rating
Catering Manager in Sharjah
Full Time
Events & Banquet Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is a goodcompany
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Senior Travel Sales Consultant in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nonsense Nonsense Nonsense Nonsense Nonsense
Dislikes
Nonsense Nonsense Nonsense Nonsense Nonsense
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Finance Manager in Dubai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life, experienced and strong skill set
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Orthodox thinking eg. No work from home
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Captain in Dubai
Full Time
Flight & Airport Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is the best!
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing as such other than tough and tiring flight schedules
Work Details
Work timings: Flexible Timings
Work related travel: This job involves International Travel.
Customer Service and Sales Agent in Mumbai
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everythings is nice
- Salary - Excellent
- Job security - Good
- Company culture - Good
Dislikes
The shift timings
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Software Engineer in Dubai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I will never prefer any one to work in emirates IT/Software team
Dislikes
Internal politics The manager level people don't know how to manage a team or organization. Lots of old employees waste for this organization still they are existing because of the influence of the higher management people
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Sales and Service Agent in Kolkata
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job securities and scoie of learning
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Pay package and promotion policies
GNM Nurse in Hyderabad / Secunderabad
Full Time
Security Officer Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My dream
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Airlines job golden opportunity, my dream, my family lower position , my job is airlines high positions
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel.
Finance Supervisor in Mumbai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good Company
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
The people s mentally. Extremely old school. No scope to change. Not process oriented
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
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- HQ - Dubai, Dubai, United Arab Emirates (UAE)
- Aviation
- 1k-5k Employees (India)
- Urban Transport
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Emirates Airlines Reviews by Designations
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AmbitionBox has 4 Emirates Airlines reviews submitted by Emirates Airlines employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Emirates Airlines is the right company for you. 75% of... employees reported the working days at Emirates Airlines as Rotational Shift. Read more- Home >
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