Emirates Airlines Customer Service and Sales Agent Reviews
based on 13 reviews
Updated 2 Mar, 2024
Overall Rating
4.3/5
How AmbitionBox ratings work?
Category Ratings
4.6
Salary & Benefits
3.9
Skill development
3.6
Job Security
3.2
Work Satisfaction
3.0
Company culture
2.9
Work-Life balance
2.8
Promotions/Appraisal
Emirates Airlines is rated
4.3 out of 5 stars on
AmbitionBox, based on 13 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Emirates Airlines is rated
4.3 out of 5 stars on
AmbitionBox, based on 13 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Emirates Airlines Customer Service and Sales Agent Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Great Initial Salary
Generous Bonus
Amazing Trainers and TLs
Dislikes
Crazy shift changes on a almost daily basis
No Salary Hikes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service and Sales Agent in
Mumbai
Full Time
·
Service Delivery Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Jul 2023
Likes
The best benefit was the staff ticket and the meal voucher.
Dislikes
The work culture is pathetic. HR is unfair and baised. Job security is pathetic, people with responsibility should never work here. They remove people anytime.
Customer Service and Sales Agent in
Mumbai
Reservation & Ticketing Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 Sep 2022
Likes
Salary, can earn extra by doing overtime
Dislikes
Job security is zero
Shift roster is pathetic
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service and Sales Agent in
Kolkata
Tourism Services Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 06 May 2021
Likes
As a former employee, Emirates was a good organisation to work with, however, there is little or no growth opportunities. Job security cannot be guaranteed but then again the pandemic has affected many companies especially the aviation and travel industry, resulting in mass redundancies.
Dislikes
My entire experience has been covered above.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service and Sales Agent in
Mumbai
Cssa Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 11 Mar 2021
Likes
As a company it's good. But bom cc management is not good. Was very rude as I gave on spot resignation. Did not recived Fnf even after 1 month. No one is helpful
Dislikes
Bomcc management
Work Details
I love emirates as company.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Emirates Airlines.
People also ask about Emirates Airlines's Customer Service and Sales Agents
Is Emirates Airlines a good place to work for Customer Service and Sales Agents?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 13 employee reviews, it's clear that most customer service and sales agents have a positive experience working at Emirates Airlines. Salary & Benefits holds the highest rating at 4.6, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Emirates Airlines pay their Customer Service and Sales Agents well?
According to AmbitionBox reviews, Emirates Airlines customer service and sales agents rate their salary and benefits at 4.6 out of 5, based on 13 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Emirates Airlines is generally seen as a place that values and rewards its workforce fairly. You can know more about Emirates Airlines's customer service and sales agents salaries here and to read reviews specifically about salary and benefits at Emirates Airlines for customer service and sales agents, click here.
How is the work culture at Emirates Airlines for Customer Service and Sales Agents?
Work culture at Emirates Airlines for customer service and sales agents is rated 3.0 out of 5 by 13 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Emirates Airlines for customer service and sales agents, click here.
How is the job security at Emirates Airlines for Customer Service and Sales Agents?
Based on 13 reviews on AmbitionBox, Emirates Airlines's customer service and sales agents rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Emirates Airlines for customer service and sales agents, click here.
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