Provana Customer Success Lead Reviews

Likes

I recently interviewed for Provana for Team Lead Position, my contact with the company was established with the help of recruiter Mr. Anurag who explained the selection & onboarding process's so well. The interview & onboarding process was done smooth. The company also has a orientation session to answer all queries of new joiners which i did not find in my previous organizations, this amazing & detailed Q&A session was also conducted by the same person. Kudos to TA team of Provana 👍...Read More

Dislikes

They can provide company transportation for n all shifts, will be a great advantage

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Great organization to work

Dislikes

No dislikes

Likes

Work Culture

Dislikes

Working hours of 9:30 coz usually office are for 9 hours

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good company for growth prospective.

Dislikes

Nothing

Likes

Lot of opportunities

Dislikes

No parking for employees

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It provide greate service for employe

Dislikes

Nothing, Provana always support employe

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The environment, the culture, the work ethics all are upto the best of best value any organisation can maintain.

Dislikes

I am still trying to figure out

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

The work culture

Dislikes

No 2 way cab facility

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work load is less and they dont pressurise you much regularly. No issues related to any type of leaves Salary always on time (Best Part)

Dislikes

1. The appraisals,increments,incentives,bonus: Nothing is here 2.The salary is less for an employee who is working at night 3. Cab facility is poor. 4. HR faculty is also an average,not that good,not that poor. 5. They can't let you work at one place . They will continuously keep on changing buildings in every 4 months. 6. Poor festivals celebration 7. Food is terrible. Even stray dogs will avoid it. 8. No gifts and bonus on Diwali. 9. No professionalism, only few people are professional. Overall, its not a "very" good company to work with. It's ok to work here but don't expect any good thing here....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

All good, but there is no job security if they find that you don't have work or do not meet the target whether you have less time or more doesn't matter. only matter is that you complete your task.

Dislikes

not supportive hr only support to company never the employees

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

No

Dislikes

Provana work culture is very bad very high work pressure working is not good seniors is not supported junior person and manager also not supported for junior person so over varg culture work and work company benefits all bad not good for salary given a work process very high and not a manager attitude not good

Likes

I joined this month and Iam so happy and fortunate getting this opportunity to work because of the work space.. Company culture and the benifits we are getting and of course the perks 😀😀....if ur planing to make career in bpo you have the right company to grow ur knowledge....

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Learning opportunities in the role

Dislikes

The company has no flexibility over shifts. The management is so much relied on HRBPs There are no technical tools for HRMS or HRIS. Everything work is manual. No work life balance. Appraisal were not also as expected as per the working. No flexibility to take offs or leaves.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Joining Provana as a Process Analyst has been an incredibly rewarding experience. As this is my first job in the corporate world, I was both excited and a little nervous. However, the thorough training program at Provana quickly put my mind at ease.The training sessions were well-structured and comprehensive, covering all the necessary aspects of the role. The trainers were knowledgeable and approachable, always willing to answer questions and provide additional support. This training has equipped me with the skills and confidence needed to excel in my position.Moreover, the work environment at Provana is outstanding. The culture here is supportive and collaborative, which has made my transition into the corporate world smooth and enjoyable. My colleagues are friendly and always ready to lend a helping hand, fostering a sense of camaraderie and teamwork.Overall, my experience at Provana has been fantastic. I have gained valuable knowledge and skills, and I am excited to continue growing and contributing to the company's success. I highly recommend Provana to anyone seeking a dynamic and supportive workplace....Read More

Dislikes

NA

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Joining Provana as a Process Analyst has been an amazing experience. The training program was thorough and provided me with valuable knowledge and skills. The corporate environment here is incredibly supportive and collaborative, making my transition smooth. This being my first job in the corporate world, I couldn't have asked for abetter start. Highly recommend Provana for anyone seeking a great workplace!...Read More

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

My overall experience with Provana is very good. I enjoyed my each moments here, from starting interviews to till my training.

Dislikes

I don't have any serious dislike thing, But one thing is that the Cafeteria is not good. Because We have to wait for a very long time and the service is also not good.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.