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3.6

based on 3.3k Reviews

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PolicyBazaar Customer Service Associate Reviews

based on 26 reviews
Updated 27 Nov, 2024

Overall Rating

2.4/5
How AmbitionBox ratings work?

Category Ratings

3.3

Salary & Benefits

3.0

Job Security

2.6

Skill development

2.3

Work Satisfaction

2.1

Promotions/Appraisal

2.0

Company culture

1.9

Work-Life balance

Top Mentions in PolicyBazaar Customer Service Associate Reviews

26 reviews found

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Top PolicyBazaar Customer Service Associate Interview Questions

Q1. What do you know about policybazaar
View answer (1)
Q2. Tell me about the plase you belong
View answer (1)
Q3. What is customer support?
View answer (1)

People also ask about PolicyBazaar's Customer Service Associates

Is PolicyBazaar a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.4 out of 5 from over 26 employee reviews, it's clear that most customer service associates have a below average experience working at PolicyBazaar. Salary & Benefits holds the highest rating at 3.3, while work-life balance is rated the lowest amongst all factors at 1.9. Read reviews about salary & benefits and work-life balance on AmbitionBox.
Does PolicyBazaar pay their Customer Service Associates well?
According to AmbitionBox reviews, PolicyBazaar customer service associates rate their salary and benefits at 3.3 out of 5, based on 26 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about PolicyBazaar's customer service associates salaries here and to read reviews specifically about salary and benefits at PolicyBazaar for customer service associates, click here.
How is the work culture at PolicyBazaar for Customer Service Associates?
Work culture at PolicyBazaar for customer service associates is rated 2.0 out of 5 by 26 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at PolicyBazaar for customer service associates, click here.
How is the job security at PolicyBazaar for Customer Service Associates?
Based on 26 reviews on AmbitionBox, PolicyBazaar's customer service associates rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at PolicyBazaar for customer service associates, click here.

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Gender Based Ratings for PolicyBazaar Customer Service Associate

based on 24 reviews
2.4
Rated by 7 Women

Rated 3.8 for Salary & Benefits and 3.3 for Skill Development

women
2.4
Rated by 17 Men

Rated 3.0 for Salary & Benefits and 2.8 for Job Security

men

Working Days for PolicyBazaar Customer Service Associate

based on 26 reviews
Rotational Shift
56%
Monday to Friday
19%
Monday to Saturday
13%
Alternate Saturday off
6%
Other
6%

Work Timings for PolicyBazaar Customer Service Associate

based on 26 reviews
Strict (10am - 7pm)
Flexible timing
Strict (9am - 7pm)
43%
15%
12%
30% employees reported other strict timings

Shift Timings for PolicyBazaar Customer Service Associate

based on 26 reviews
Day shift
100%

Business Travel for PolicyBazaar Customer Service Associate

based on 26 reviews
No travel
100%
PolicyBazaar Customer Service Associate Salary
based on 138 salaries
₹2.3 L/yr - ₹5.1 L/yr
15% more than the average Customer Service Associate Salary in India
View more details
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
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