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Filter reviews by Ola Cabs Customer Service Associate Reviews
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Category Ratings
Job security
Skill development
Work satisfaction
Work-life balance
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What employees say about Ola Cabs?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
40% employees reported
Flexible timing
83% employees reported
Within city
50% employees reported
View more detailed insights
Gender based rating
Rated by Women
1 reviews
Rated by Men
6 reviews
Jobseekers also viewed
9 reviews found
Customer Service Associate in Hyderabad / Secunderabad
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the job designation.
- Salary - Good
- Work-life balance - Good
Dislikes
I hate the seniors behaviour
- Job security - Poor
- Promotions - Poor
Customer Service Associate in Bangalore / Bengaluru
Ola cc Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary is decent but career growth is slow.
Work Details
I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Mumbai (chakala)
Customer Care Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work environment and culture. Team mates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling, company policies are good.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Work-life balance - Good
Dislikes
There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow.there is a bond of 2years before which you cannot resign.on the job training is not given to new joinees
Work Details
The job is quite interesting! I struggled abit in the beginning as there was no formal training session. I learnt everything on the job .I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Customer Service Associate in Gurgaon / Gurugram
Tourism Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Ola is good company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislike about there
Work Details
Good
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
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Customer Service Associate
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing they only tell us to say lie n we don't have anything in our hand if the partner say anything
- Job security - Excellent
- Promotions - Excellent
Dislikes
Everything
- Salary - Bad
- Skill development - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Associate in Mumbai
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its only for the person who doesn’t want to his career growth and stay at the same stage.
- Skill development - Good
Dislikes
..?
- Salary - Poor
- Promotions - Poor
Customer Service Associate
Lease Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All team leaders motivate to always achieve the target and give the best opportunities and help us to learn something new
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
I am customer service associate of lease department
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Mumbai
Partner Assistance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Ola cabs has awesome environment for working and completely professional
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing
Work Details
Little bit pressure
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
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Customer Service Associate in Bangalore / Bengaluru
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was Good enjoyed the work.
- Company culture - Good
Dislikes
Transition of Employees.
- Salary - Bad
- Job security - Bad
- Promotions - Poor
- Work-life balance - Poor
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Similar Designation Reviews
Team Lead in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
Dislikes
- Job security - Bad
- Company culture - Bad
Overall Rating
Analyst in Bangalore / Bengaluru
Full Time
Data Science & Analytics - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Moving fast.
- Skill development - Good
Dislikes
Leadership. Constant scope changes.
- Job security - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Sales Executive in Mumbai
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
On comment ola company is best
Customer Care Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary
- Salary - Good
Dislikes
Not Job security in this company
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior Associate in Bangalore / Bengaluru
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Horrible management and leadership and hr is worst in ,they are not exist in organisation
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Service Engineer in Mumbai
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working place
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is no problem
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Service Engineer in New Delhi
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Atmosphere
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Notice period be so lengthy
Customer Care Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hii. Osm company but new manager came he make worst
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
New manager came spoiler
Customer Support Executive in Bangalore / Bengaluru
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working ear
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing dislikr
Customer Support Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst management
Dislikes
No respect for employee treat like a slave no job guarantee hire employee in third party payroll
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Company culture - Bad
Other Ola Cabs Reviews
Database Administrator 2 in Bangalore / Bengaluru
Full Time
DBA / Data warehousing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning path - Able to get knowledgable many technologies Freedom to work - No limitations to work
- Salary - Good
- Skill development - Good
Dislikes
No work life balances Job security also not up to mark Work pressure also high
- Job security - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Director in Bangalore / Bengaluru
Full Time
Management Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
Ownr is Fearless,Ambitious and has potential to achieve the impossible .
Dislikes
Unfortunately, unlike the owner the Leadership in Senior Management in R&D, Sales, Service, Sourcing and Manufacturing are Weak and Timid, Haven't handled Pressure in earlier jobs most of them are retired ex employees of OEMs. All Yes Boss employees. For Owner it is better to have Wise Competitors than having Foolish Senior Leadership.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior MIS Analyst in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No restriction for learning purpose
- Skill development - Good
Dislikes
Not even one thing...there is lot of things which are ..... unnecessarily they hire people yhen they remove people....Though you are performing well they don't care...I mean there is not even 1% job security. Worst work culture and management. Most of weekends also you will have to work. So basically if you join this company your professional career as well as personal career would be going to ruin in purpose....Read More
- Salary - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior Supervisor in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Management is not at all supportive. Regarding the shifts. Force fully asking to do over time. Very toxic environment of i have ever seen
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Program Manager in Bangalore / Bengaluru
Full Time
Other Hospital Staff Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Met some great people and learned new things since I was a Management trainee.
Dislikes
Zero work life balance (have to work on weekends also, weekdays go upto 13-14 hrs) Zero job security - you can be fired over whims & fancies of people
- Salary - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Senior Manager in Bangalore / Bengaluru
Full Time
Engineering & Manufacturing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing other than a decent salary
Dislikes
No free food No company transport Strict working hours of 45 hours a week No work from home No 360 degree appraisal feedback collection from peers and process Favoritism and contacts in leadership will give you promotions. No leave encashment policy No work life balance. Death by work
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I'm from finance department Been on ola from past 10+ yrs it's very great to work under finance team there was pressure in the initial stage later everything working smooth work life balance is too good at ola only stretch is at month end About bhavish seen him struggling from his initial stage he is great entupruner I have seen him working hard. One man army. Never give ups. Overall ola is good to work Salary is less according to market price On time salary gets credit. Good infrastructure, good location...Read More
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
No need of variable deduction As co. pays it off the whole deducted amount, when there is no concept of rating grade deduction of variable No on time appraisal No quterly outing No job security - one shd work hard day n night to come under managers notice for securing job No motivation No team building HR is of no use
- Salary - Poor
- Skill development - Poor
- Job security - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Manager in Bangalore / Bengaluru
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning is good. High ownership.
- Salary - Good
Dislikes
Bad work culture. No work life balance. No input take from employees, bhavish ka chalta hai, bas!
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Trainer in Bangalore / Bengaluru
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its fantastic working in Ola organisation learnt lot of things about my career. It’s not working in all our Organisation overall.
- Skill development - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Appraisal process A bit slow and the minimum appraisal percentage was 6% per annum
- Job security - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Software Development Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning New Tech Stack, Helpful guidance from Seniors
- Skill development - Good
Dislikes
Bad Work Culture, Work Management, No Job Security, No Appraisals, No on time Variable pay (atleast expect 7-8 month delay), Long notice period, No WFHs, Strict working hours ~ 45+ hrs
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 Ola Cabs reviews submitted by Ola Cabs employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ola Cabs is the right company for you. 40% of employees reported the wor...king days at Ola Cabs as Monday to Saturday. 83% employees reported the work timings at Ola Cabs as Flexible timing. Read more- Home >
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