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PhonePe

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4.0

based on 2.2k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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PhonePe Customer Success, Service & Operations Department Reviews

Updated 11 Feb, 2025
Overall Rating
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4.0/5
based on 155 reviews

Rating distribution

Category Ratings

3.9

Company culture

3.9

Job security

3.9

Salary

3.9

Work-life balance

3.7

Skill development

3.7

Work satisfaction

3.4

Promotions

What employees say about PhonePe?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

53% employees reported

Monday to Saturday

Monday to Saturday

37% employees reported

Flexible timing

Flexible timing

49% employees reported

No travel

No travel

47% employees reported

View more detailed insights

Gender based rating

3.9
female

Rated by Women

31 reviews

4.1
male

Rated by Men

121 reviews

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Explore Reviews by Department

View All
Customer Success, Service & Operations
4.0
 • 155 Reviews
Sales & Business Development
4.0
 • 975 Reviews
Marketing & Communication
4.0
 • 258 Reviews
Engineering - Software & QA
3.9
 • 141 Reviews
BFSI, Investments & Trading
3.8
 • 90 Reviews
Finance & Accounting
3.9
 • 61 Reviews
Top Mentions in PhonePe Customer Success, Service & Operations Department Reviews

155 reviews found

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Top PhonePe Interview Questions

asked in Software Developer interview
Q1. Form a Triangle Problem Statement You are given an array of integers ARR w ... read more
View answer (1)
asked in Site Reliability Engineer interview
Q2. How to copy contents of a file to another file?
View answer (1)

Get interview-ready with top interview questions

View all 121 questions
asked in Software Engineer interview
Q3. 3 sum problem and number of operations required to make 2 strings same
View answer (1)
asked in Sales Executive interview
Q4. Customer not purchase the goods and services how to convince
View answers (3)
asked in Product Manager interview
Q5. How is Gpay better than PhonePe. What new feature would you add in Gpay
View answer (1)
View All
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Top trending discussions

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Career Growth
1w (edited)
a transformation expert phd corporate strategy professional
What are the biggest lessons you have learned in the corporate world?
_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.
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People also ask about PhonePe's Customer Success, Service & Operations Department

Is PhonePe's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 155 employee reviews, it's clear that most employees have a positive experience working at PhonePe's Customer Success, Service & Operations Department. Company culture holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about company culture and career growth on AmbitionBox.
Does PhonePe's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, PhonePe's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.9 out of 5, based on 155 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about PhonePe's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at PhonePe's Customer Success, Service & Operations Department, click here .
How is the work culture at PhonePe's Customer Success, Service & Operations Department?
Work culture at PhonePe's Customer Success, Service & Operations Department is rated 3.9 out of 5 by 155 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at PhonePe's Customer Success, Service & Operations Department, click here .
How is the job security at PhonePe's Customer Success, Service & Operations Department?
Based on 155 reviews on AmbitionBox, PhonePe's Customer Success, Service & Operations Department employees rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at PhonePe's Customer Success, Service & Operations Department. To read reviews about job security at PhonePe's Customer Success, Service & Operations Department, click here .
Is work from home available at PhonePe's Customer Success, Service & Operations Department?
According to AmbitionBox, 12% of PhonePe's Customer Success, Service & Operations Department employees work from home permanently, 53% work from the office, and 35% follow a hybrid model, based on 36 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at PhonePe's Customer Success, Service & Operations Department, click here.
How do I get a job at PhonePe's Customer Success, Service & Operations Department?
To get a job at PhonePe's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top PhonePe interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 155 PhonePe reviews submitted by PhonePe employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if PhonePe is the right company for you. 37% of employees reported the work...ing days at PhonePe as Monday to Saturday. 51% employees reported the work timings at PhonePe as Strict timing. Read more
PhonePe Salaries in Customer Success, Service & Operations Department in India
Operations Analyst
54 salaries
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₹4 L/yr - ₹11.6 L/yr

Business Development Associate
25 salaries
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₹2.7 L/yr - ₹6 L/yr

Advisor
23 salaries
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₹4 L/yr - ₹6 L/yr

Business Development Executive
21 salaries
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₹2 L/yr - ₹4.5 L/yr

Specialist
19 salaries
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₹3.4 L/yr - ₹5.8 L/yr

Explore more salaries
Employee Benefits at PhonePe Customer Success, Service & Operations Department
cab
Office cab/shuttle
6 total responses
freemeal
Free meal
4 total responses
healthCheckup
Annual health checkup
1 total response
onsite
International/On-site exposure
1 total response
+11 more benefits
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