Hexaware Technologies Customer Care Executive Reviews
based on 38 reviews
Updated 14 Nov, 2024
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
3.1
Work-Life balance
3.1
Company culture
2.9
Skill development
2.9
Job Security
2.7
Promotions/Appraisal
2.7
Work Satisfaction
2.7
Salary & Benefits
Hexaware Technologies is rated
3.4 out of 5 stars on
AmbitionBox, based on 38 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Hexaware Technologies is rated
3.4 out of 5 stars on
AmbitionBox, based on 38 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Hexaware Technologies Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
38 reviews found
Sort by:
Popular
Customer Care Executive in
Navi Mumbai
Full Time
·
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Mar 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Dislikes
There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Navi Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 06 Jun 2024
Likes
If u can speak quite good English then u will be selected easily in any process and also if u didn't get selected that's bcz ur communication is not good enough or u r pretty much smarter then the interviewer, this was my personal exp during interview.
Dislikes
Selected congrats, but they will give u a 40-50 pages of form to fill and u have to fill all the details with ur own without any help and also they will ask u some nonsense docx, the company don't believe in digitalization.
Fr some process the salary they r offering fr freshers and experienced r same :)
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
What people are saying about Hexaware Technologies
Best company I've ever worked with... The environment is good... Approachable seniors n hr.. they will listen to u if u have any issue... Lots of events activity vouchers n all..
Dislikes
Promotion... U have to wait very long to grab a position... There are lot of levels n lots of wait . And Hexaware offer low packages.. and hectic while joining u have to give a lots of documents
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Mumbai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 14 Nov 2024
Likes
Shift timing
Dislikes
Work culture and Politics
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Navi Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Sep 2024
Likes
Organisations policy for employees are good.
Dislikes
The People in management are worst people and leaders are always toxic.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 06 Jun 2024
Likes
Work pressure
Dislikes
Work pressure,shift timmings
Customer Care Executive in
Nagpur
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2023
Likes
Good co worker enjoy work with them
Dislikes
Accept some Tl they treat us like a animal.. they think they can say anything to us. No professionalism. Higher management is also same for female employees also they use abusive language and treat like labour workers if you have good apportunity kindly please don't join Seattle process Hindi English voice
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Hexaware Technologies.
Customer Care Executive in
Nagpur
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Sep 2023
Likes
Everything like supportive leads, learn to new things and upgrade our skills
Dislikes
Only salary structure part is demotivate some times.
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Navi Mumbai
Full Time
·
Retention Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Oct 2023
Likes
Great working experience
Dislikes
Nothing to dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Nagpur
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 09 Sep 2023
Likes
Working is best experience
Dislikes
Salary I didn't like
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Nagpur
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Jun 2023
Likes
Nothing
Dislikes
The managers in this company are so partial and some managers only want girls and if any boy date any beautiful girl so the managers torture him.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Nagpur
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Jul 2023
Likes
Work environment
Dislikes
Nothing all of the best
Work Details
Work policy:
2 week of
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Navi Mumbai
Full Time
·
Other-bpo Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 25 Mar 2023
Likes
Meeting friends.
Dislikes
The manager not knowing the process.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Nagpur
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Oct 2023
Likes
Nothing
Dislikes
Supervisors are so partial
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Navi Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 May 2023
Likes
Hr Vandana is the worst and the shweta hr who has many teeth missing is so not understanding and absolutely worse hr i have ever seen they should not be hr ever i was waiting for them over 6 hours
People also ask about Hexaware Technologies's Customer Care Executives
How is Hexaware Technologies to work for?
Hexaware Technologies is rated 3.4 out of 5, based on 38 reviews by employees on AmbitionBox.
Hexaware Technologies is known for Work-Life balance which is rated at the top and given a rating of 3.1. However, Salary & Benefits is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Hexaware Technologies read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Hexaware Technologies?
According to AmbitionBox ratings, Hexaware Technologies employees rate its salary and benefits as 2.7 out of 5. You can know more about Hexaware Technologies Salaries at AmbitionBox
How is the work culture at Hexaware Technologies?
Work culture is rated 3.1 at Hexaware Technologies by 38 employees. While job security is rated 2.9 and work-life balance is rated 3.1 at Hexaware Technologies. Read detailed reviews by employees of Hexaware Technologies on AmbitionBox.
Tell us how to improve this page.
Hexaware Technologies Customer Care Executive Reviews by Locations