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Optum Global Solutions
CompareProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Optum Global Solutions Senior Customer Service Representative Reviews
Rating distribution
Category Ratings
Company culture
Job security
Work-life balance
Work satisfaction
Skill development
Salary
Promotions
What employees say about Optum Global Solutions?
Insights from employee reviews on AmbitionBox
Gender based rating
Rated by Women
1 reviews
Rated by Men
5 reviews
Jobseekers also viewed
8 reviews found
Senior Customer Service Representative in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
- Company culture - Good
Dislikes
- Promotions - Bad
- Work satisfaction - Poor
Overall Rating
Senior Customer Service Representative in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
What people are saying about Optum Global Solutions
Senior Customer Service Representative in New Delhi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is amazing
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary is not sufficient as expected
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Representative in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
One of the best company of us health care insurance, work life balance and so supportive leaders.
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Compensation, salary, are bit low
- Salary - Poor
- Promotions - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Representative in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Overall Rating
Senior Customer Service Representative in Hyderabad / Secunderabad
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture, security and company policies and time management.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Similar Designation Reviews
Operations Manager in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security, wide range of career opportunities
- Job security - Good
- Work satisfaction - Good
Dislikes
Internal Politics and people mindset.
- Promotions - Bad
Process Associate in Noida
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work policy: 10 days office rest wfh
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Analyst in Hyderabad / Secunderabad
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Quality Analyst in Noida
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Chennai
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Excellent
- Work-life balance - Good
Dislikes
- Salary - Poor
- Promotions - Poor
Overall Rating
Deputy Manager in Hyderabad / Secunderabad
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Analyst in Noida
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy: Per day from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Deputy Manager in Gurgaon / Gurugram
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Job security - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Analyst in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
- Work-life balance - Excellent
Dislikes
- Skill development - Poor
- Promotions - Bad
Overall Rating
Customer Service Representative in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Overall Rating
Other Optum Global Solutions Reviews
Process Analyst in Hyderabad / Secunderabad
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I appreciate Optum's collaborative work environment and opportunities for professional growth.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
At times, work-life balance can be challenging due to high workloads.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Software Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work-life balance, salary, job security, skill development(emphasis on ai, cloud trainning), work satishfaction,
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Promotion strategies, work timming 11:30 to 9
Work Details
Work policy: 10 days in month
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Software Developer in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
WFO is just any 10 days a months, that's the only positive in this company
- Job security - Excellent
Dislikes
The promotions and salary is awful. There's a lot of office politics going on.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work policy: 10 days a month
Work timings: Flexible Timings
Work related travel: This is a desk job.
Senior Manager Finance & Accounts in New Delhi
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good organization to work and learn but currently cant say anything as the things are going on
Dislikes
Favour to favourite people irrespective of the fact whether they are able to support in company's end goal. Poor performance people getting carrier growth and awesome appraisals whereas the talented people and just because they are not the favourite of leadership they are not getting any thing.
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Junior Medical Coder in Pune
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing at all
Dislikes
Target based attendance Chart based target like 25-35 charts target per day. If you don't achieve it you will not be paid for that day. Managers and gtl are in handingloves with each other for this scam. No promotion, no growth at all like 2 year experienced coder get the same salary as newly joined trainee fresher. Incentive modelis also very bad. 2 year experienced coder get 16k salary which is way below to the market pay. If your giving your 8-9 hr for something and in return you are getting unpaid, this is nothing but new age slavery. Note: This is not an core optum like hyderabad or Bangalore location, it's an episource a optum business. So here we they don't have same payscales....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Software Engineer in Hyderabad / Secunderabad
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Skill development - Good
- Work-life balance - Good
Dislikes
Filthy mindset of managers. Pulling down good resources when they see them growing and developing in the name of policy. Demotivating the team members in 1-1 calls and doing extravagant comments during team calls. Not giving promotions to deserving developers.
- Promotions - Bad
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Claims Executive in Noida
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
Dislikes
Now Optum is not good place to work as there is no promotion salary increment is also very poor, work presure also reached high, people are working in mentally pressurised by management, and at end of the year manager says this year there are no promotion even you completed tasked assigned and reached your beyond capacity employees are very dissatisfied in optum.
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Software Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Initial salary will be good, perks like free meal....and flexible working hours...no tension maintaining minimum time in office
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Hikes and promotions are less. Hike will be around 10-15 percent max for good performance.. for average it will be in single digit.
Work Details
Work policy: 10 days in a month
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Software Developer in Hyderabad / Secunderabad
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Hybrid working model with 10days WFO per month. 2. Good skill growth and development work available.
- Skill development - Good
- Job security - Good
Dislikes
1. No salary hike and variable pay since last 3yrs, if you get average rating. This is shocking as these things happen in service based companies mostly. 2. Canteen food is unhealthy and expensive. 3. NP of 90days is a setback for looking at outside opportunities.
- Salary - Bad
- Promotions - Bad
- Company culture - Poor
Work Details
Work policy: 10days per month
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Associate Medical Coder in Coimbatore
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Working environment is so good 2. Weekend leaves 3. Average work pressure in that company. 4.Job security.
- Job security - Excellent
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
No promotions and average salary.
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Representative Jobs at Optum Global Solutions
- HQ - Gurgaon / Gurugram, Haryana
- IT Services & Consulting
- 10k-50k Employees (India)
- Hardware & Networking
- Healthcare
- Software Product
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Optum Global Solutions Senior Customer Service Representative Reviews by Locations
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- Optum Global Solutions Medical Coder Reviews
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AmbitionBox has 8 Optum Global Solutions reviews submitted by Optum Global Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Optum Global Solutions is the right company for you. ... Read more- Home >
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