Optum Global Solutions IT Service Desk Analyst Reviews

Likes

Great work life balance, learning depends on team, job security is pretty good, salary & benefits are decent.

Dislikes

Promotion and growth aren't attractive enough. Being a healthcare company, they have lots of security policies which sometimes might restrict learning and exploration opportunities with new tech.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. Work life balance 2. Learning 3. Job security

Dislikes

1. Slow growth 2. Pay equity is not there, People at below level sometimes earn more. 3. Slow promotions

Work Details

Work policy: 10 days a month

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Please dont join optum unless you have been offer a good package and after join dont except beyond 4% hike and for name it is an product based company but worst than service based company, remember dont ever join dental team

Work Details

Work policy: 10days in minth

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Great WL balance, lots to learn and implement, and great culture. You'll definitely have job security here, if you're decently skilled - one of the very few product companies that are this good on these parameters..

Dislikes

Although such benefits are there, the company fails to recognize and promote decent talent. There was a monetized incentive program[apart from perf bonus] earlier, which got scrapped, the pay is on the lower end of a decent scale. There are some okay-ish benefits like medicals, annual checkups, vaccination drives, external gym membership[subsidized cult.fit]. No free food in the cafeteria :p if that matters to you..!!...Read More

Likes

Good work-life balance, Work pressure is minimal and a good culture.

Dislikes

Not much perks other than the office cab provision.The job security aspect is gradually decreasing owing to the current leadership.

Work Details

Work policy: 10 days per month

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Overall the company is good, but there is no chance for you to grow. The managers are incompetent and they favour their friends who are also not competent. They will not let you work properly, work distribution is absurd, no proper training, no KT sessions and the ones who get promoted are either done after 3, 4 years of actual workbecause is 3z 4 years or the ones who are manager close. In my team specially the job designation and the work does not at all match, for example on of my team members recently got promoted to Sr. Data Engineer Analyst but for the past 5 to 7 years I have seen him work only on testing and QA stories that too on a manual way. He literally has a document to do all that steps even when and where to click the button. Its just because of his designation he js getting paid well which was made possible because he is a close friend of my manager who helped him get the job earlier. My manager as of today doesn't even know anything about Data Engineering and he is at Sr Data Engineering Manager positions. Such incompetency....Read More

Dislikes

Managers and leadership

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Details

Work policy: 10 days a month

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Managers management , frequent changes in hierarchy.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work - Life Balance is good , Job security is great , Average compensation better than regular industry standard.

Dislikes

No growth , No promotion , people literally spending their career in a company just by doing yes sir no sir , no development , poor work culture , extreme politics , favouritism not a good company to survive for more than a year.

Work Details

Work policy: 10 days/month from office from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is no work pressure

Dislikes

No appraisal no hikes no promotion the management was not good they are not least bothered about their employees. Head office was in gurgaon but those people develop their self they will not give much importance to Hyderabad employees A part from IT sector if you randomly ask with any operational team you will get the same answer their is politics. The manager will change every year optum will provide a survey every year how the organisation is running for every employee but the manager will call us and they will take the control from us and fill the forms and give rating 5/5 for the organisation and for themself .If any onshore people is reading this please make this issue it's very bad for the organisation...Read More

Work Details

Work days: Monday to Friday

Likes

Nothing at all.

Dislikes

No promotions , increment is 5-8% yearly. Promotion is impossible. Everytime change of hierarchy. Not stable. Work life balance is impossible if the manager is from India.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Just the name

Dislikes

Company runs by those Leadership who promotes favouritism. If you have link with any of the leader within organisation then this organisation is good for you

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing for now. Last year it is used to be one of the best organisation. When it is used to be Episource. Now after Optum acquiring it becomes worst.

Dislikes

No Work life balance. Target Pressure . Rude behaviour by management. Not appreciating employees efforts. Low salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Optum comes with the best management, job security with stress free working environment, with only 10 days of office and 20 days of work from home.

Dislikes

Salary package is not charming

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working environment , job security, HR policy and management are very strong.

Dislikes

Here is salary is very less on the executive level and salary is very high in upper level.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance and opportunities to learn and grow

Dislikes

If you come here at a higher package for your grade you get less increments despite getting good rating. which they don't tell before. Same grade and same rating will get different percentage hikes basis their current pay

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)