Netsmartz Infotech Customer Success, Service & Operations Reviews by 10 Employees | Rated 4.1/5

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Customer Success, Service & Operations

4.1

• 10 Reviews

Engineering - Software & QA

4.1

• 135 Reviews

Project & Program Management

4.5

• 14 Reviews

Human Resources

3.8

• 12 Reviews

Sales & Business Development

3.4

• 10 Reviews

IT & Information Security

3.2

• 6 Reviews

10 reviews found

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Team Lead in Chandigarh

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Dec 2024

Likes

The culture at Netsmartz promotes all three pillars of GPTW, Trust, Camaraderie, and Pride. While we are focused on upskilling and providing the best services to our customers, we do enjoy involving ourselves in various sports and recreational activities keeping a balanced approach between our personal and professional lives.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Work Details

Work policy: In case I need to take WFH due to certain work or personal requirement, I can apply and get it approved from my RM.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Department Head in Mohali

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Dec 2024

Likes

The global reach of Netsmartz offers exposure to diverse project and international clients, which is both exciting and enriching. Plus, the flexibility it provides ensures a healthy work life balance, making it easier to stay motivated and productive. It sounds like you value a dynamic and adaptable workplace- definitely key to professional growth and satisfaction.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

It seems like resources allocation and recognition are the area where Netsmartz can improve.

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Customer Success Manager in Chandigarh

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Dec 2024

Likes

I had the opportunity to work with some amazing clients here. The team here is supportive, and there are clear processes in place to ensure client success. Regular training sessions provided are really helpful to stay updated with industry trends.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Occassionally balancing multiple clients was overwhelming for me.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Manager in Mohali

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 31 Dec 2024

Likes

The work culture is great. I like the company’s work environment and employee friendly policies

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing so far.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager in Chandigarh

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 Aug 2024

Likes

Great place to work

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No work from home

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Content Writer in Mohali

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Apr 2024

Likes

Impressive work ethics and a culture of continuous learning make this company stand out. Advanced tools and resources enable seamless execution of projects. Supportive management fosters a conducive work environment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

QA QC Engineer in Gurgaon / Gurugram

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 21 Sep 2023

Likes

Nothing here for like. All over bad

Dislikes

All over bad - Aware for this

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Senior Solution Architect in Chandigarh

Full Time

Service Delivery Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 30 Aug 2023

Likes

Officemate and owner attitude

Dislikes

Project timeliness

Job security - Poor
Work-life balance - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Junior Software Developer in Chandigarh

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 May 2023

Likes

Full WFH is available

Dislikes

Manager Behaviour

Salary - Bad
Promotions - Bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Functional Consultant in Gurgaon / Gurugram

Full Time

Service Delivery Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 17 Feb 2024

Likes

Company culture - Good

Dislikes

Skill development - Poor
Work satisfaction - Poor

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Top trending discussions

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Engineering - Software & QA

Trying to switch after 8 years

I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions. Please can anybody suggest the companies with the same stability and security of jobs in the IT sector Worked in the following domains till now Hitech domain Banking(BFSI) domain Telecom - Verizon

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Jobs at Netsmartz Infotech

View all

Core Java Developer

Mohali, Chandigarh

5-10 Yrs

Not Disclosed

Front Desk Receptionist

Chandigarh

0-4 Yrs

Not Disclosed

Business Analyst (Artificial Intelligence & Data-Driven Solutions)

Mohali, Chandigarh +1

8-12 Yrs

₹ 12-14 LPA

Dot Net Developer

Mohali, Chandigarh

4-9 Yrs

Not Disclosed

MS Dynamics NAV/BC Sr. Functional or Lead Functional

Noida, Pune +1

7-12 Yrs

Not Disclosed

Principal Solution Architect

Mohali, Chandigarh

14-20 Yrs

₹ 25-40 LPA

Technical Architect

Mohali, Chandigarh

9-14 Yrs

₹ 13-23 LPA

Data Science Lead

Chandigarh, Gurgaon / Gurugram

7-12 Yrs

₹ 10-20 LPA

Qa Automation Lead

Mohali, Chandigarh

9-14 Yrs

₹ 10-20 LPA

Senior Content Writer

Mohali

6-7 Yrs

Not Disclosed

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AmbitionBox has 10 Netsmartz Infotech reviews submitted by Netsmartz Infotech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Netsmartz Infotech is the right company for you. 87...Read more

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Netsmartz Infotech Customer Success, Service & Operations Department Reviews Reviews

Senior Technical Support Engineer 3 salaries	₹5.5 L/yr - ₹6.3 L/yr
Deputy Manager 2 salaries	₹9 L/yr - ₹9 L/yr
Technical Project Manager 2 salaries	₹42 L/yr - ₹42 L/yr
Project Management Officer 2 salaries	₹4.2 L/yr - ₹4.2 L/yr
Associate Consultant 2 salaries	₹3 L/yr - ₹3 L/yr

Netsmartz Infotech Customer Success, Service & Operations Department Reviews

10 reviews found

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