NatWest Customer Service & Operations Analyst Reviews
Updated 20 Sep, 2022
Overall Rating
3.3/5
based on 2
reviews
Rating distribution
Category Ratings
4.1
Company culture
3.3
Job security
2.6
Work-life balance
2.6
Skill development
2.6
Work satisfaction
1.8
Salary
1.8
Promotions
NatWest is rated
3.3 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
...
Read more
NatWest is rated
3.3 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Customer Service & Operations Analyst in
Chennai
Financial Services Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 20 Sep 2022
Likes
Work culture
Job security - Good
Company culture - Excellent
Dislikes
No financial growth
Salary - Poor
Promotions - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Customer Service & Operations Analyst in
Gurgaon / Gurugram
Mortgage Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Oct 2020
Likes
The organisation offered the work from home option but it should extend it for 6 more months to ensure the medical well-being of the employees
Dislikes
The organisation offered work from home option very late. It was until the announcement of the complete lockdown that they offered the WFH option. The leadership was clueless of the situation . The organisation instead of ensuring financial well-being continued on its path of cost cutting however they were able to save a lot of money through work from home situation. The managers denied late night shifts in order to cut down on the allowances saying it came from top management. The organisation didn't care about the financial well being , they should have given some allowances during this period but still they did nothing....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
The work life balance is very bad. The amount of work each and every employee do compared to salary and other things they offer is very little.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Development Manager in
New Delhi
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Jun 2024
Likes
- Work life balance
- Amount of opportunities for learning and contribution.
- Generally good work culture in most teams that are spread across multiple regions.
- Rewards & recognition
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Role politics at management level
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Principle Engineer in
Chennai
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
2.0
Skill development
5.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 04 Oct 2024
Likes
Great work life balance
Salary - Good
Job security - Excellent
Work-life balance - Excellent
Dislikes
little toxic work culture
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Chennai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 Jul 2024
Likes
Work life balance and gives importance to the employee’s needs and benefits
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Na
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Vice President in
Gurgaon / Gurugram
Full Time
·
Business Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Feb 2025
Likes
Work life balance
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Limited decision making authority and empowerment
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Treasury Associate in
Bangalore / Bengaluru
Full Time
·
Investment Banking, Private Equity & VC Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Nov 2024
Likes
Work culture
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Pay and benifits
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Operations Analyst in
Bangalore / Bengaluru
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 04 Aug 2024
Likes
Good for starters and freshers.
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Not yet
Work Details
Work policy:
3 days/week from office
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Automation Specialist in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 May 2023
Likes
In my 8 years experience, haven't seen technical managers like here in my project. Though I deeply understand it all depends on project but being technical is one of the forte of this company.
Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Promotion cycles depends on Project basis and not on company wide so if you going to another project and you are already nominated for promotion then it might get cancelled.
Work Details
Work policy:
It's flexible 8 days a month any day of your choice.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Software Engineer in
Chennai
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 17 Feb 2025
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
8 dyas
Work days: Monday to Friday
(Flexible Timings)
Vp and Technology Manager in
Gurgaon / Gurugram
Full Time
·
Investment Banking, Private Equity & VC Department
People also ask about NatWest's Customer Service & Operations Analysts
How is NatWest to work for?
NatWest is rated 3.3 out of 5, based on 2 reviews by employees on AmbitionBox.
NatWest is known for Company culture which is rated at the top and given a rating of 4.1. However, Salary is rated the lowest at 1.8 and can be improved. To know first hand how it is like to work at NatWest read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at NatWest?
According to AmbitionBox ratings, NatWest employees rate its salary and benefits as 1.8 out of 5. You can know more about NatWest Salaries at AmbitionBox
How is the work culture at NatWest?
Work culture is rated 4.1 at NatWest by 2 employees. While job security is rated 3.3 and work-life balance is rated 2.6 at NatWest. Read detailed reviews by employees of NatWest on AmbitionBox.