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NatWest Group

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4.0

based on 2.7k Reviews

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NatWest Group Senior Operations Analyst Reviews

Updated 13 Feb, 2025

Overall Rating

4.5/5

based on 22 reviews

Rating distribution

10 (45.5%)

11 (50.0%)

1 (4.5%)

0 (0%)

Category Ratings

4.8

Job security

4.4

Company culture

4.3

Work-life balance

4.1

Skill development

4.0

Work satisfaction

3.2

Salary

3.2

Promotions

What employees say about NatWest Group?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

89% employees reported

Flexible timing

74% employees reported

No travel

59% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

11 reviews

4.5

Rated by Men

11 reviews

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Top Mentions in NatWest Group Senior Operations Analyst Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

22 reviews found

Sort by: Popular

Senior Operations Analyst in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Jan 2025

Likes

Work-life balance is the one thing that I like most in NatWest Group.

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The scope of my responsibilities has grown significantly over time, but I feel that my compensation hasn’t been adjusted accordingly. With added tasks and higher expectations, I believe my salary should better reflect the increased workload and contributions I’m making to the team.

Senior Operations Analyst in Chennai

Full Time

Operations / Strategy Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 17 Jul 2024

Likes

Good pay for Freshers as of now 4LPA and best company for high level managers as may use to work here for 15+ -20+ years. Leaves are great as Annual leave -30, Sick-12, Comp off 8 per year. In my department the work culture is equal to IT, one the Well reputed company in banking

Job security - Good

Dislikes

Many will work for 15+ years and become Rulers and Decide with their preferences for Promotions and Hike. This will kills the growth of an employee, some of the departments will ask you to work from that work time which is usual in banking sector.

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about NatWest Group

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interestingseal

works at

NatWest Group

Stuck in my current company

Hi all , I've been working as a customer service & operations analyst in my current company for the past 2.5 years. 1 year of experience in handling non-voice customer queries and 1.5 years of experience in retail lending operations. The nature of my work is repetitive ... read more

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Senior Operations Analyst in Bangalore / Bengaluru

Full Time

Risk Management & Compliance - Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Feb 2025

Likes

Work culture and work life balance

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Management is decision is improper

Salary - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Operations Analyst in Gurgaon / Gurugram

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Jan 2025

Likes

Job security, skill development programmes, overall work culture

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary and promotions

Promotions - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Operations Analyst in Bangalore / Bengaluru

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Nov 2024

Likes

Work life balance

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary not upto the mark

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Operations Analyst in Gurgaon / Gurugram

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Oct 2024

Likes

Working culture, work life balance, etc

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Promotional politics, salary increment criteria, etc.

Work Details

Work policy: 40% of working days

Work days: Monday to Friday (Strict Timings)

Senior Operations Analyst in Gurgaon / Gurugram

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jul 2024

Likes

Working culture and job security.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary hike parameters.

Work Details

Work policy: Any 5 days in a month wfo rest WFH.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Senior Operations Analyst in Chennai

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Jun 2024

Likes

Every thing is good here

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing much all good here

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

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Senior Operations Analyst in New Delhi

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 28 Sep 2023

Likes

Challenging work environment and hybrid model

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Politics and no cab facility

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Operations Analyst in Gurgaon / Gurugram

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jul 2023

Likes

Work culture and paid leaves

Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is not up to the mark

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Operations Analyst in Gurgaon / Gurugram

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 25 Apr 2023

Likes

Work life balance, hybrid workplace, job security, inclusivity

Salary - Good
Job security - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Monotonous work, politics

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Operations Analyst in Gurgaon / Gurugram

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 12 Apr 2023

Likes

Cabs work life balance leave policy

Skill development - Excellent
Job security - Excellent
Work-life balance - Good

Dislikes

Poor management Cafeteria hygiene

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Operations Analyst in Gurgaon / Gurugram

Full Time

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Aug 2023

Likes

Flexibility Good environment

Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Low pay Slow growth

Senior Operations Analyst in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Sep 2022

Likes

There is not only one thing that I would like to mention here. NatWest Group overall is certainly the best place to work at.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Could not find anything that can be disliked about the NatWest Group.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior Operations Analyst in Chennai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Mar 2022

Likes

Work culture is the best U can every dec rating on a yearly basis wic gets reflected on April so u can grow every year and earn money Transport it's a one way can only night time Leaves u have many sick leaves ,planned leaves, maternity ,paternity ..double pay on Gandhi jayanti..it's a UK shift

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work from home was worst had need to work for 11 hrs other thn that in office it was good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Operations Analyst in New Delhi

Full Time

Audit & Control Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 07 Apr 2022

Likes

Companies policies are good, team members good

Dislikes

Many, don't want to dislose

Salary - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Operations Analyst in Chennai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 12 Oct 2021

Likes

Could feel job security and excellent work culture

Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Growth opportunities are limited

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Operations Analyst in Gurgaon / Gurugram

Credit Card Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 01 Oct 2022

Likes

Good environment

Job security - Good

Dislikes

Managers, senior leaders

Skill development - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Senior Operations Analyst in Chennai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 03 Oct 2021

Likes

Job security, work culture, company policies, work only during weekdays

Skill development - Excellent
Job security - Excellent
Company culture - Good

Dislikes

Poor management, partial behaviour, less growth, more work with less pay, stretching daily

Salary - Poor
Promotions - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Operations Analyst in Gurgaon / Gurugram

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 09 May 2019

Likes

Working for RBS has been a great experience. The best thing i liked is the work life balance. Growth opportunities are good for the right candidate who wants to grow in this organisation. THUMBS UP for me.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Compensation is descent.

Work Details

Its good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 22 NatWest Group reviews submitted by NatWest Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if NatWest Group is the right company for you. 89% of employees ...Read more