NatWest Group Customer Service & Operations Analyst Reviews

Likes

I like the work environment there for people are ready to help each other and are very cooperative. The plus point is Jon security and the growth in the process that I was working. There are numerous opportunities for growth enhancement and a very nice system of rewards and recognition.

Dislikes

Well there are some things which needs to be changed there like the work life balance. There are a bit less of fun activities and a lot of work. It's pretty hard to maintain good performance for there are high targets to be achieved in a less time.

Work Details

Its good to work there for you get motivations from the reward and recognition that the company follows. But sometimes it becomes a bit hectic too for the targets to be achieved are bit too high.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work-life balance

Dislikes

I would not recommend working for this company who are getting hired on (FTC) if you're looking for job stability and growth. Despite completing the probation period, I was hired on a Fixed Term Contract (FTC) and was never made permanent. Here are my key issues: 1.Lack of Job Security: Even after successfully completing the probation period, they continued to keep me on a fixed-term contract with no intention of making me a permanent employee. 2.No Salary Increment: As an FTC employee, there were no salary increments, which is extremely discouraging and doesn't reflect the hard work and dedication put into the job. 3.Unstable Work Assignments: After the probation period, they assigned me to different teams for various projects. Despite contributing significantly to these projects, they still refused to make my position permanent. Once the project was completed, they simply terminated my contract. 4.External Hiring Over Internal Promotion: Instead of offering permanent positions to current FTC employees, the company continuously hires new people from outside. This practice shows a complete disregard for the loyalty and potential of their current employees....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Dislikes

Likes

Employee and senior are really helpful

Dislikes

Nothing

Likes

Job security

Dislikes

Politics between departments

Likes

The company' s work culture is quite good here.

Dislikes

Company should provide both sides cab.

Work Details

Work days: Rotational Shift

Work related travel: This job involves Travel Within City.

Likes

Good work life balance

Dislikes

Moving to another role will be slow

Work Details

Work policy: 10 days a month

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good company to work at. Good salary and great colleagues.

Dislikes

Work life balance is not good. I worked as a complaints handler.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.