Mphasis Call Center Executive Reviews

Likes

Nothing

Dislikes

Worst management in PM project and also so called manager is there and he is very rude guy and the worst work culture is exist in that particular project. He is the manager of LOB called maintenance team..if anyone wants to join that particular project, please don’t go

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like about Mphasis

Dislikes

Work Culture is really bad Full of office politics No ethics Colleage like treatment No appreciation for your work

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Some opportunities are great from career & growth perspective, it depends on the account.

Dislikes

No support from management Poor appraisals / no compensation growth

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Mphasis is a great platform for fresher to work

Dislikes

Don’t allow employees to do work from home and also the company is not even providing any increment or promotion

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing much

Dislikes

Terrible shift timings but again thats not the problem of Mphasis thats the geographical client location but again they should address and solve this which is very important.

Likes

Cab facility, accurate shift timings, no forcefully work

Dislikes

Work environment.its depend on team.

Likes

Work life balance & manager is great

Dislikes

Salary/package

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

The worst Management, No hike from last 4 years, No respect for employees at all, Manager and team leads are like Hitlers, totally an illiterate culture of working ethics,

Likes

I got good colleagues who are friendly and always ready to help.

Dislikes

They hired me saying it's hybrid module but since you are new you will have to work from office for 3 months. Then once i joined, they asked me to work from office for 6 months. Now i completed 6 months, they are saying they will not allow hybrid module at all. Fake promises was made while hiring.

Likes

The management is very comparative and supportive.

Dislikes

The organisation is highly de- centralised, and divided the organisation into project wise. That's what I don't like the concept.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Can get chance to work in bigger organisations for few months till project ends.

Dislikes

Keeps sending from clients to clients not a fixed role to gain complete knowledge on a project or product in company.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

If you are working for a big client it would be good to explore new technology.

Dislikes

Salary hike is not there even after 2 years and variable pay also not 100 percent all time..

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Mphasis is known for embracing new technologies, such as AI, machine learning, and automation, which can make the work dynamic and engaging

Dislikes

Depending on the role, some might experience high workloads or tight deadlines, IN some cases, employees may feel that internal processes or communication could be improved for better efficiency. And no job security

Likes

I worked with Mphasis only for 6 months and in those 6 months I worked for 3 months only that to at client site. The client site environment was good.

Dislikes

I felt a few people feels that they own the company and gets so rude with the employees. I personally didn't like their attitude , had to quit within 6 months. Otherwise I had a plan to stay for long.

Likes

the work culture is smooth and there is not huge amount of pressure exerted by colleagues as compared to other companies. There are also scope for learning opportunities through learning portals.

Dislikes

Not much freedom, in terms of expressing our views. Chances for promotion are very less for tenured employees. Learning opportunities come with huge monetary cost. Team outing opportunities are very limited as it is restricted to how much quarterly budget gets allocated to the delivery manager.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Training and learning plans

Dislikes

No Employee supportive environment, Do not understand service nature , challenges and help employee. Due to bad treatment by client and mgt not provided required help, had to resign. Even though whole team sitting in different location, it was mandatory to go to office all 5 days .sit alone in office without any interaction .

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.