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Filter reviews by Mercer Business Process Leader Reviews
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1 review found
Business Process Leader in Pune
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company is libral & considerate about everyone in the pandemic situation
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Work Details
Balanced
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Similar Designation Reviews
Investment Consultant in Gurgaon / Gurugram
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Decent work life balance. Free transport and food (credits provided in app for each day you come to office) Like a government company, it has good job security. Multiple people here with 10+ years on the job.
- Job security - Excellent
- Work-life balance - Good
Dislikes
Zero skill development. No manager will agree but they know very well inside that's it's a copy and paste job. Multiple people left right after joining because job description gives a false sense of high quality work. Below average salary. Unusually high level of corporate politics and favouritism atleast in investment team. Attendance taken everyday like in school. People with lot of experience in this firm are actually stuck here because they never got their skills developed (copy paste doesn't require any skills) so firm hires them. Also, managers are absolutely incompetent. Also, 3 MONTH NOTICE period to curb attrition....Read More
- Salary - Poor
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Analyst in Noida
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Job security - Good
Dislikes
Toxic workplace Less salaries compared to market Old arrogant managers who don’t want to grow and upscale as per industry standards Adiba Kamal - worstest Hiring HR, doesn’t even remember names whom they hire Job security is there but its just your average ugly corporate workplace. Join as per your own risk. I’m regretting TBH
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Senior Specialist in Gurgaon / Gurugram
Full Time
Superannuation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Work life balance 2. Job security 3. You can reach your senior management for any issue either it's personal or professional. They will help you out
- Job security - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
1. Promotions not on time, 2. Salary : salary structure should be revised as per market standards or inflation 3. IJPs should be more accessible to each an everyone, this is how you can improve your scores in skills and learning
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Analyst in Noida
Full Time
Management Consulting Department
Overall Rating
Category Ratings
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Skill development
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Likes
- Salary - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Manager in Noida
Full Time
Management Consulting Department
Overall Rating
Category Ratings
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Skill development
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Likes
- Job security - Good
- Work-life balance - Good
Dislikes
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Team Manager in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Specialist in Noida
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Company atmosphere and people are so positive. Policy are so employee friendly.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislike you are lucky to work here.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Analyst 1 in Gurgaon / Gurugram
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
Learning
- Skill development - Good
- Job security - Good
Dislikes
No work life balance
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Senior Analyst in Faridabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They keep work life balance on priority which is a good thing
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Team culture and appraisal cycle
- Skill development - Poor
- Promotions - Poor
Team Manager in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Good for freshers, supporting leadership and management. Various learning programs, engagement activities.
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Notice period is not good
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Other Mercer Reviews
Senior Manager in Gurgaon / Gurugram
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
- The company campus is fantastic. - The salary structure ensures a good in-hand - A substantial PF deduction helps in building strong savings
Dislikes
- Leadership is dominated by long tenured employees, (~70 percent of the workforce), making it nearly impossible for new employees to bring fresh ideas. - New hires rarely last more than 3 years- They are either pushed out or struggle to sustain in a culture that favors old guards. - Instead of fixing core management issues, leadership constantly reshuffles employees while keeping themselves untouched - Major decisions , including layoffs, happen behind close doors with little to no communication. - The organization reacts to problems instead of planning ahead, leading to instability and constant restructuring. - Employees are left in the dark about long-term strategies, making career planning uncertain. - Performance evaluations are inconsistent and politically influenced , hard work often goes unnoticed unless you are part of leadership's inner circle. - Promotions are rare and not on merit, leading to stagnation and high attrition. - The company discourages innovation, despite having an "portal"- most suggestions gets ignored and later rebranded as leadership's own. - Despite claiming to encourage teamwork, department operates in silos, making cross-functional work frustrating - Internal knowledge-sharing initiatives lacks depth and practical value, existing mostly for optics. - HR protects leadership rather than advocating employees, making it difficult to raise concerns. - Exit interviews mere formality, with no real attempt to address systemic issues - Rigid work policies, employees are forced to commute multiple times a week on different leadership locations. - New employees planning to join Organization should be clear on this trap before making any decision...Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Process Champion in Gurgaon / Gurugram
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Mercer is a great organization for learning new things, good environment, helpful employer n employees. Salary depends how hard work are you. Shift timing 8 to 5 which is very good. 5 days working. You will give proper time to your family. Breakfast, lunch and dinner is provided to everyone which is also good.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No dislike.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Developer in New Delhi
Full Time
HR Operations Department
Overall Rating
Category Ratings
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Skill development
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Likes
Mercer is known for offering a collaborative work environment, opportunities for professional growth, and exposure to meaningful, impactful projects in HR and consulting. Employees often appreciation the global presence, access to diverse teams, and focus on innovative solutions in areas like employee benefits, talent strategies, and investments.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Process Champion in Gurgaon / Gurugram
Full Time
ANZ Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
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Likes
Work life balance and all the other facilities they provide like cab, leaves, medical benefits etc are totally awesome
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
Salary, promotions and appraisal are the areas wherein they need to work...also internal job postings should be more transparent.
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Test Lead in Noida
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
After my personal experience I don't like anything
Dislikes
Too much internal politics. Every leader have their own puppets which are getting promoted every year without having any relevant skills. They will fire people in batches and give lousy reason like "your role is dissolved" and "your position is NOT relevant"
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Senior Manager in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Prons: They provide exquisite work life balance, good appraisal, both side free cabs, health insurance. Cons: - Organizations are way to ahead on technologies and AI - Learning and development dept needs to improvise and cater more people
- Salary - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
I do not dislike anything, just need to improve.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Team Lead in Gurgaon / Gurugram
Full Time
Trading, Asset & Wealth Management Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company is great but the individual team's culture could vary depending on team Managers, excellent leave policies, festival celebrations and other events are amazing, free cab, free food, great work life balance until and unless your manager is really an ahol.
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
New people were hired instead promoting internal old talent, new people sometimes come through contacts or in the name of diversity hiring which may not be as competent enough to perform their roles well plus they try to change the old culture and could disturb the whole team with their negativity or bossy mindset, senior management or the HR doesn't really hear analyst level resources
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Operations Executive in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Company provides both side cabs and meals and other benefits but just for their own benefits. Your day will start for company of Mercer, it will be alive for the company MNC provide me need.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
If you are professor don't go. Senior position people will rule you. They will review your job and management always show like you are not performing well. You need more improvement. No motivation. No overtime for rule bad.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Management Consultant in Mumbai
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Mercer is great and it reflects in the people that work for the organization. Organization is heavily invested in its employees and it shows in their every action that is taken.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None at the moment.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Process Developer in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
corporate culture
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Salary will be Low and gym
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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- HQ - New York, New York, United States (USA)
- Management Consulting
- 1k-5k Employees (India)
- Recruitment
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AmbitionBox has 1 Mercer review submitted by Mercer employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Mercer is the right company for you.- Home >
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Aon
Willis Towers Watson
Marsh McLennan
Accenture
