Maxicus is rated
3.8 out of 5 stars on
AmbitionBox, based on 32 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Maxicus is rated
3.8 out of 5 stars on
AmbitionBox, based on 32 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
32 reviews found
Sort by:
Popular
Customer Support Executive in
Vadodara
Contractual
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Dec 2024
Likes
System facilities are good,
Canteen facilities.
Fun activities.
Dislikes
Nothing as of now.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Employer’s Response
Greetings, we are thrilled you had a great experience with us. It’s our pleasure to work with employees like you.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 27 Dec 2024
Likes
Nothing is there to like about this company
Dislikes
I have worked as an customer support executive for voice process in Maxicus they will not treat freshers as freshers they will give training for just 1 week about the process after that they will directly push you to take calls, while taking calls they will feel us like worthless they start point out in on-job training, from 10th day onwards they start pressurized to meet kpi's, the floor manager will shout on us to meet KPI's and the employees will feel like they are worthless,first of all they will not give enough training and they will except to meet all KPI's in just 10 days of on job training it is very disturbing & disappointing
If we ask leave on any emergency basis like health issue they will asked me to submit the entire medical reports of me for taking one day leave, the management, the team leaders are very toxic in understanding employee basic needs and rights, they will give lunch break but you have to ask daily twice and thrice to have a meal, After 3 pm also they will check for availability and then they will give you half an hour lunch break literally i feel like for having lunch also we have to take permission and approval of team leader it is very annoying...Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Greetings, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.
Overall it's a great opportunity for the new comers in the corporate world here we have a lot of things to do and to learn about the work experience and skill development 🙂
Dislikes
N/A
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Greetings, we are grateful that you took the time out to leave us this amazing review. We are grateful that we had the opportunity to work with you.
Customer Support Executive in
Kolkata
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 25 Nov 2024
Likes
Maxicus is an indispensable criteria, by which, one can commence it's journey with a little amount of a salary like 10 to 14k . This must never be forgotten that Kochar never gets late to pay the salary & promotion. They are affable & humble too. The only thing that I do not adore in Maxicus is they have stopped drop & on the contrary salary is too low.
Dislikes
You have already been answered
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Employer’s Response
Greetings, thank you for your feedback.
Customer Support Executive in
Vadodara
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Work culture,ambience,flexible timings,fun activities, thank you friday.
Dislikes
Nothing as of now
Employer’s Response
Greetings, thank you so much for your positive feedback. We are happy that you enjoyed your experience with us.
Customer Support Executive in
Vadodara
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
I am happy to work in this company.nathi
Dislikes
Nothing as of now
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Employer’s Response
Greetings, we are glad to hear you had a great experience with us. Happy to see your review.
Customer Support Executive in
Vadodara
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
I thank this company for the opportunity it's a happy environment
Dislikes
There's nothing I dislike here
Employer’s Response
Greetings, we are thrilled you had a great experience with us. It’s our pleasure to work with employees like you.
You are reading trusted reviews. Keep reading to find out more about
Maxicus.
Customer Support Executive in
Agra
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 18 Dec 2024
Likes
Work from home opportunity.
Dislikes
Everything - Staff behaviour, company policy, Salary etc.
Employer’s Response
Greetings, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.
Greetings, we are grateful that you took the time out to leave us this amazing review. We are grateful that we had the opportunity to work with you.
Customer Support Executive in
Kolkata (working remotely)
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 15 Sep 2024
Likes
Norhing
Dislikes
They terminate employees without any reasons
Employer’s Response
Greeting, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.
Customer Support Executive in
Vadodara
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 25 Aug 2023
Likes
It was a Great company
Dislikes
technical issue not a resolved at the moment.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Oct 2023
Likes
Very good environment to work
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 24 Sep 2023
Likes
Be focused with your work
Dislikes
Management system is not good
Customer Support Executive in
Amritsar
Full Time
·
Account Management Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2022
Likes
The supervisors in the company are very helpful and supportive. They put their efforts to help us grow in the organisation. Also they are very kind in nature.
Dislikes
Nothing.
Work Details
Work policy:
According to the requirement of the company
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Amritsar
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 19 Apr 2023
Likes
Nice very helpfull
Dislikes
Nice very bad experience
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
They told about cse not sales but it was Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 28 Dec 2022
Likes
They some time listen girls situation
Dislikes
They never supported
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Executive in
Vadodara
Full Time
·
Service Delivery Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 24 Sep 2023
Likes
Salary was given in time ( by chance ) may be
Dislikes
On ambition box , in training period HR comes and told us give company rating min 4 star rating to 5 star rating compulsory.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
Full Time
·
Customer Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 16 Dec 2022
Likes
Seniors behaviour is not good
Dislikes
Seniors are not well qualified but they got promoted only for buttering
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Aug 2024
Likes
Nothing
Dislikes
We torched so much for this company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Greetings, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.
Customer Support Executive (working remotely)
Part Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 09 Jun 2024
Likes
Shift Flexibility i like
Dislikes
Work load and Domestic culture
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Greetings, thank you for your feedback. We always strive for our employees.
People also ask about Maxicus's Customer Support Executives
How is Maxicus to work for?
Maxicus is rated 3.8 out of 5, based on 32 reviews by employees on AmbitionBox.
Maxicus is known for Work Satisfaction which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Maxicus read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Maxicus?
According to AmbitionBox ratings, Maxicus employees rate its salary and benefits as 3.4 out of 5. You can know more about Maxicus Salaries at AmbitionBox
How is the work culture at Maxicus?
Work culture is rated 3.3 at Maxicus by 32 employees. While job security is rated 3.3 and work-life balance is rated 3.4 at Maxicus. Read detailed reviews by employees of Maxicus on AmbitionBox.
Is work from home available in Maxicus?
According to AmbitionBox, 18% Maxicus employees work from home permanently (based on 11 AmbitionBox reviews in last 6 months).
Tell us how to improve this page.
Maxicus Customer Support Executive Reviews by Locations