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What employees say about Marks & Spencer?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
60% employees reported
Flexible timing
40% employees reported
Within city
60% employees reported
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Gender based rating
Rated by Women
2 reviews
Rated by Men
3 reviews
Jobseekers also viewed
6 reviews found
Team Coach in New Delhi
Full Time
Sales & Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to work
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
NFH
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Coach in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture and environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Diwali bonus not given that is bad things
Team Coach in Hyderabad / Secunderabad
All Rounder Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company policy few r but good job security is excellent
- Skill development - Excellent
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
About some policies company need to Change like example patient should call no other person should call from u r family members incase if u r sick then also that sick person only call to section manager and store manager which they have to bring change in policy
Work Details
It was good only management people was not satisfied I am
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Employee Benefits
Only health insurance they will provide that's it and that to only 1lakh per year
Team Coach in Gurgaon / Gurugram
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture and management is great
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Everything is good
Work Details
Excellent
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Team Coach in Gurgaon / Gurugram
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Special focus on trainings related to product knowledge, safe working hours for females, appreciation for excellent work, healthy work environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Work-life balance is little difficult to maintain
Work Details
It's very exciting. I handle a team of around 15 employees. I also take regular training sessions for them.
Work timings: Strict Timings
Work related travel: This is a desk job.
Team Coach
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was extremely well
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
I don't think that there is something like that
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Similar Designation Reviews
Customer Service Executive in Bhubaneswar
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good for work
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Nothing all ok
Senior Associate in Lucknow
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the culture of marks and Spencer
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I don't like the promotion policy of marks and Spencer
Customer Service Executive in Chandigarh
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall good company. People centric.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Service Executive in New Delhi
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best experience there I enjoyed working with this organization
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Kochi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is good
- Salary - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Management team members are really bad in terms of career development of staffs
- Skill development - Bad
- Work satisfaction - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in New Delhi
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Jobs security,ijp, insentive,
- Salary - Good
- Job security - Good
Dislikes
m&s hiring store manager there not fully adapt m&s culture & store manager can change you working ways
- Skill development - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Operations Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People
- Job security - Excellent
- Work-life balance - Good
Dislikes
Lot of favouritism has started nowadays
- Skill development - Bad
- Work satisfaction - Poor
- Company culture - Bad
Customer Service Executive in Noida
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great work place
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary is not gud
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Hyderabad / Secunderabad
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Lot of advantage are there in this organization but some time we'll manage Sales and standards to contribute to achieve a target
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I couldn't say directly dislike but in every organisation there some issues but it's manageable..
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I love buying clothes from M&S.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Always s
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Other Marks & Spencer Reviews
Customer Service Associate in Gurgaon / Gurugram
Full Time
Import & Export Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working at Marks & Spencer, Gurgaon as a CSA was a generally positive experience. The company has a great work culture, excellent training, and overall supportive policies for employees. The brand itself is highly reputed, and most of the management team is professional and approachable. However, there are exceptions, like Tezveer Yadav, who was one of the worst managers to work under during his time as a floor manager. He often took undue advantage of his seniority and displayed a lack of empathy towards his team members. Even in emergencies, he would refuse to approve leaves, creating unnecessary stress for the team. Despite this, my overall experience with Marks & Spencer was good, and I would recommend the company, but with a word of caution regarding certain individuals in management....Read More
- Skill development - Excellent
- Job security - Excellent
- Company culture - Excellent
Dislikes
However, there are exceptions, like Tezveer Yadav, who was one of the worst managers to work under during his time as a floor manager. He often took undue advantage of his seniority and displayed a lack of empathy towards his team members. Even in emergencies, he would refuse to approve leaves, creating unnecessary stress for the team.
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Service Associate in Gurgaon / Gurugram
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company but politics happen and chatupan karne vale grow karte hai But company achhi hai job security hai target na ke barabar milta but thoda milta hai jyada pressure nhi salary 20k dete hai in-hand jo ki na Kam hai na jyada average salary
- Skill development - Good
- Job security - Good
Dislikes
Sale printed t shirt pahn kar mani Quinn vali the sale likhi hui t shirt pahn kar guard ki jagh staff ko as a greeter gate par khda rkhte voh bhi sale likha hota hai t shirt pe upar Kaam limit se jyada hai ek second free nhi khda hone dete pure 9-10 ghante continue hard work like labour
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Office Boy in Gurgaon / Gurugram
Full Time
Legal Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
- Company culture - Bad
Overall Rating
Section Manager in Mumbai
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Rotational shift with 2 week off
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Na
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Support Associate in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Overall Rating
Visual Merchandiser in Mumbai
Full Time
Merchandising & Planning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
5 days working and learning new things
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
DISCOUNTS EVERY MONTH THERE IS A OFFER GOING ON
Customer Service Associate in Kolkata
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very innovative company anymore and strong job security here.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary package not upto the mark as per market value
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Assistant in Gurgaon / Gurugram
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company is excellent.But the HR and manegement is soo poor.
Dislikes
Because of management behaviour is soo poor.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
CS in Kochi
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All things even support, helping everything
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Customer Service Associate in Pondicherry / Puducherry
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
U will get salary on time.
Dislikes
Company management people,co workers,not at all good ....very worst company
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
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- HQ - London, UnitedKingdom
- Retail
- 1k-5k Employees (India)
- Fashion & Textile
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Marks & Spencer Reviews by Designations
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AmbitionBox has 6 Marks & Spencer reviews submitted by Marks & Spencer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Marks & Spencer is the right company for you. 60% of emplo...yees reported the working days at Marks & Spencer as Rotational Shift. 60% employees reported the work timings at Marks & Spencer as Strict timing. Read more- Home >
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