Lycatel BPO Senior Customer Care Specialist Reviews
based on 3 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 11 Nov, 2024
Overall Rating
1.1/5
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Category Ratings
1.1
Job Security
1.1
Salary & Benefits
1.1
Work-Life balance
1.1
Promotions/Appraisal
1.1
Work Satisfaction
1.0
Skill development
1.0
Company culture
Lycatel BPO is rated
1.1 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Lycatel BPO is rated
1.1 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
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Popular
Senior Customer Care Specialist in
Chennai
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Dec 2021
Likes
I was under the impression that Sutherland Global Services was toughest place I worked in my career but after joining Lycatel only I realized that you don't have time to breathe as you don't have ACW, When the going tough-the gets going. This aptly suits for Lycatel. Only the tough who are willing face challenges ahead will survive as the training lasts for a week and then you are ready for the grind. Most quit during the training, few move to the floor and stay to collect their salary and quit. Only the toughest survive....Read More
Dislikes
Nothing
Work Details
Like any other BPO I worked earlier
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Care Specialist in
Chennai
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Cab
Dislikes
Managers and TL will support women only.
Full politics inside management. No leave will be given. Leaves will be given only for women and sombu thookra employees. PF will not be credited properly. No growth no appraisal, simply nothing.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Chennai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Mar 2024
Likes
It is a pleasant to work in this organization they do provide free Food and cab facility, It doesn't support those who wants to seek growth, despite those who wants to gain experience can do. Work environment is excellent every team leaders and managers are very supportive in all aspects
Dislikes
Politics
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Analyst in
Chennai
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 23 Jul 2024
Likes
There is no growth
Dislikes
No promotion, no appraisal always threatened
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Analyst in
Chennai
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Nothing like but only thing salery will get every month.
Dislikes
Totally wrost company... if u already settled in life.. just time pass will go this company and get salary.. otherwise nothing there in it.. even though loan also u don't get..
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Analyst in
Chennai
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Team leader working with friendly
Dislikes
No salary increments
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Team Lead in
Chennai
Full Time
·
Telecom Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 May 2023
Likes
Good ambience and friendly management.
Dislikes
None
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Analyst in
Chennai
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jul 2023
Likes
one of the best company, Nice experience, Good environment.
Dislikes
No increment
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Analyst in
Chennai
Full Time
·
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Oct 2020
Likes
Nothing good to point out. Suitable for 35+ aged employees, They can sit and earn without any effort
Dislikes
Uneducated Top level management.
No qualifications required only recommendations are required.
Not a place for learning and development.
Not suitable for freshers and other young bloods.
Very importantly no appraisal, those people are earning same salary for more than 4years.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Support Executive in
Chennai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 13 Jun 2023
Likes
.All good
Dislikes
Back to back calls. It's a BPO.
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Chennai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 16 Mar 2023
Likes
This is a good company for those who are looking for job security and a stable income cabs and food is provided however don't expect growth and a active lifestyle.
Dislikes
Politics
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Analyst in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Jul 2020
Likes
Good work
Dislikes
Management is not good.more politics.salary hike is problem....
Work Details
I learned lot from my manager .and also i developed my career growth
Work timings: Flexible Timings
Work related travel:This is a desk job.
Other Lycatel BPO Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Channel Sales Lead in
Chennai
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 02 Oct 2024
Likes
Strict timing and food
Dislikes
Too much politics, No increment even if u performed excellent, No appreciation for good work, poor leading by manager. U don't have rights to speak correct things.
It's all suit for my team.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Specialist in
Chennai
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 31 Oct 2024
Likes
Two way free cab, free food
Dislikes
They consider human beings as machine
Continuous call flow
Even no time to eat properly
Only 10 minutes bio break in 9 hours of working
No appraisal
No hike
No holidays
Leaves are limited
No fun activity
Work pressure
Politics
No mental peace
Stressful machine life
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Assistant General Manager Accounts in
Chennai
Full Time
·
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 04 Dec 2024
Likes
Nothing
Dislikes
Total waste, our mind will addicted to the comfort zone.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Chennai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Working atmosphere are well cultures and disciplined
Dislikes
Favourism for their belongings
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
HR Generalist in
Chennai
Full Time
·
HR Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 19 Jun 2024
Likes
Company has excellent training materials and they provide cab facilities and food too
Dislikes
Don’t trust your co- workers and specially people from Headquarters
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Care Specialist in
Chennai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Aug 2024
Likes
Nothing
Dislikes
There is no culture and works in time of 2000's everything was old worst company in my entire life
If your planning to Join don't go there
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Data Analyst in
Chennai
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 13 Apr 2024
Likes
Work life balance
Dislikes
Low salary package
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Global Sales Operations Manager in
Chennai
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 10 Jul 2024
Likes
NA
Dislikes
U must hold international politics course to get into this company..Such a Political play happens
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
International Travel.
People also ask about Lycatel BPO's Senior Customer Care Specialists
How is Lycatel BPO to work for?
Lycatel BPO is rated 1.1 out of 5, based on 3 reviews by employees on AmbitionBox.
Lycatel BPO is known for Job Security which is rated at the top and given a rating of 1.1. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Lycatel BPO read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Lycatel BPO?
According to AmbitionBox ratings, Lycatel BPO employees rate its salary and benefits as 1.1 out of 5. You can know more about Lycatel BPO Salaries at AmbitionBox
How is the work culture at Lycatel BPO?
Work culture is rated 1.0 at Lycatel BPO by 3 employees. While job security is rated 1.1 and work-life balance is rated 1.1 at Lycatel BPO. Read detailed reviews by employees of Lycatel BPO on AmbitionBox.