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Filter reviews by Lycatel BPO Customer Care Executive Reviews
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Category Ratings
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Skill development
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What employees say about Lycatel BPO?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
50% employees reported
Flexible timing
75% employees reported
No travel
67% employees reported
View more detailed insights
Gender based rating
Rated by Women
5 reviews
Rated by Men
3 reviews
Jobseekers also viewed
8 reviews found
Customer Care Executive in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
This is a good company for those who are looking for job security and a stable income cabs and food is provided however don't expect growth and a active lifestyle.
- Skill development - Excellent
- Job security - Excellent
Dislikes
Politics
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job atmosphere was really good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is no dislikes
Work Details
Work days: Rotational Shift (Flexible Timings)
Customer Care Executive in Chennai
Business Process Outsourcing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst company... No hike
- Work-life balance - Good
Dislikes
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Customer Care Executive in Chennai
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good organization comes to the work culture ,policies etc
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Very good organization
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Customer Care Executive in Chennai
LMUK Calls Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Secured Job Free Food provided for employees
- Work-life balance - Good
Dislikes
Worst cab service Nothing new to learn
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Company culture - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Customer Care Executive in Chennai
support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst place to work.
- Job security - Good
Dislikes
Every single thing. Every single team from HR to manager. Worst place and you cannot expect a job satisfaction.
- Salary - Poor
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
I was appointed as a customer support executive and they expect me to act like a human IVR. nothing to say. They don't need human. All they need are machines to.take calls.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Chennai
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice place to work, friendly atmosphere..
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Awesome
Work timings: Flexible Timings
Work related travel: This is a desk job.
Customer Care Executive in Chennai
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The Environment and staffs
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes
Work Details
Wonderful
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Similar Designation Reviews
Senior Associate in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is a pleasant to work in this organization they do provide free Food and cab facility, It doesn't support those who wants to seek growth, despite those who wants to gain experience can do. Work environment is excellent every team leaders and managers are very supportive in all aspects
- Salary - Excellent
- Job security - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Politics
- Work satisfaction - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Associate in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working atmosphere are well cultures and disciplined
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Favourism for their belongings
- Promotions - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Executive in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Analyst in Chennai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing like but only thing salery will get every month.
Dislikes
Totally wrost company... if u already settled in life.. just time pass will go this company and get salary.. otherwise nothing there in it.. even though loan also u don't get..
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Chennai
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good ambience and friendly management.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Analyst in Chennai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
one of the best company, Nice experience, Good environment.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No increment
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Analyst in Chennai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing good to point out. Suitable for 35+ aged employees, They can sit and earn without any effort
Dislikes
Uneducated Top level management. No qualifications required only recommendations are required. Not a place for learning and development. Not suitable for freshers and other young bloods. Very importantly no appraisal, those people are earning same salary for more than 4years.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Customer Support Executive in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
.All good
- Salary - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Back to back calls. It's a BPO.
Work Details
Work days: Rotational Shift (Strict Timings)
Analyst in Mugalivakkam
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Appraisal
- Salary - Good
Dislikes
Managers behaviour completely worst and company not providing cab facility.
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Other Lycatel BPO Reviews
Senior Customer Care Specialist in Chennai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cab
Dislikes
Managers and TL will support women only. Full politics inside management. No leave will be given. Leaves will be given only for women and sombu thookra employees. PF will not be credited properly. No growth no appraisal, simply nothing.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Channel Sales Lead in Chennai
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Strict timing and food
- Work-life balance - Good
Dislikes
Too much politics, No increment even if u performed excellent, No appreciation for good work, poor leading by manager. U don't have rights to speak correct things. It's all suit for my team.
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Company culture - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Support Specialist in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Two way free cab, free food
- Salary - Good
Dislikes
They consider human beings as machine Continuous call flow Even no time to eat properly Only 10 minutes bio break in 9 hours of working No appraisal No hike No holidays Leaves are limited No fun activity Work pressure Politics No mental peace Stressful machine life
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Assistant General Manager Accounts in Chennai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Total waste, our mind will addicted to the comfort zone.
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Accounting Analyst in Chennai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Ias a good organisation for growing employees
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Need to work on Employee benefits
Work Details
Work related travel: This job involves Travel Within City.
Escalation Specialist in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance and no pressure , 2 way cab and food
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
Very toxic, no appraisal or promotion
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Senior Analyst in Chennai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is no growth
Dislikes
No promotion, no appraisal always threatened
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
HR Generalist in Chennai
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company has excellent training materials and they provide cab facilities and food too
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Don’t trust your co- workers and specially people from Headquarters
- Job security - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Senior Customer Support Executive in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
For cab facility
Dislikes
No job appraisal, scheduled break,no Saturday Sunday fixed off, toxic environment
- Salary - Poor
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Customer Care Specialist in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
There is no culture and works in time of 2000's everything was old worst company in my entire life If your planning to Join don't go there
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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- HQ - London, United Kingdom
- BPO
- 201-500 Employees (India)
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Lycatel BPO Customer Care Executive Reviews by Locations
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 8 Lycatel BPO reviews submitted by Lycatel BPO employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Lycatel BPO is the right company for you. 50% of employees reporte...d the working days at Lycatel BPO as Rotational Shift. 75% employees reported the work timings at Lycatel BPO as Flexible timing. Read more- Home >
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