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Lycatel BPO
3.2
based on 119 Reviews
Video summary
Company Overview
Company Locations
Working at Lycatel BPO
Company Summary
A multinational corporation providing diverse products and services in telecommunications and more, aimed at enhancing connectivity globally.
Overall Rating
3.2/5
based on 119 reviews
14% below
industry average
Critically rated for
Promotions, Skill development, Company culture
Work Policy
Work from office
100% employees reported
Rotational Shift
33% employees reported
Strict timing
59% employees reported
No travel
64% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
17 employees reported
Free meal
17 employees reported
Cafeteria
12 employees reported
Job/Soft skill training
7 employees reported
View all benefits
About Lycatel BPO
View in video summary
Lyca Group is a British multinational corporation offering high-quality, low-cost products and services to over 16 million consumers across Telecommunications, Entertainment, Travel, Healthcare, Media, Technology, Financial Services, Marketing and Hospitality.
Lyca Group is built on the belief that no matter how far people venture, they should always be able to connect with their families and friends across the world. It was on this basis that Sri Lankan entrepreneur Allirajah Subaskaran founded Lycamobile in 2006, and as the business flourished and expanded, so did the Group, diversifying into a range of new sectors.
All Lyca Group companies share the same aim of connecting communities across the globe. Our core values of trust, accessibility and connectivity run across all our businesses and through our global workforce of over 10,000 people.
Mission: (2005) to be the largest calling card company in Europe
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Lycatel BPO Ratings
based on 119 reviews
Overall Rating
3.2/5
How AmbitionBox ratings work?
5
36
4
27
3
19
2
11
1
26
Category Ratings
3.4
Work-life balance
3.0
Job security
2.8
Salary
2.8
Work satisfaction
2.7
Company culture
2.7
Skill development
2.3
Promotions
Lycatel BPO is rated 3.2 out of 5 stars on AmbitionBox, based on 119 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Lycatel BPO
based on 112 reviews
2.9
Rated by 28 Women
Rated 3.5 for Job security and 3.4 for Work-life balance
3.2
Rated by 84 Men
Rated 3.3 for Work-life balance and 3.0 for Work satisfaction
Work Policy at Lycatel BPO
based on 12 reviews in last 6 months
Work from office
100%
Lycatel BPO Reviews
Top mentions in Lycatel BPO Reviews
+ 5 more
Compare Lycatel BPO with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.2/5 based on 119 reviews | 3.7/5 based on 90.1k reviews | 3.8/5 based on 31.6k reviews | 3.4/5 based on 12k reviews |
Highly Rated for | No highly rated category | Job security Work-life balance | Job security Skill development Work-life balance | No highly rated category |
Critically Rated for | Promotions Skill development Company culture | Promotions Salary Work satisfaction | Promotions Salary | Promotions Salary Skill development |
Primary Work Policy | Work from office 100% employees reported | Work from office 81% employees reported | Hybrid 68% employees reported | Work from office 60% employees reported |
Rating by Women Employees | 2.9 Poor rated by 28 women | 3.8 Good rated by 26.1k women | 3.9 Good rated by 8.9k women | 3.4 Average rated by 3.5k women |
Rating by Men Employees | 3.2 Average rated by 84 men | 3.6 Good rated by 58.8k men | 3.8 Good rated by 21.6k men | 3.3 Average rated by 8k men |
Job security | 3.0 Average | 4.5 Good | 4.2 Good | 3.6 Good |
View more
Lycatel BPO Salaries
Lycatel BPO salaries have received with an average score of 2.8 out of 5 by 119 employees.
Analyst
(71 salaries)
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â‚ą2.4 L/yr - â‚ą4.2 L/yr
Customer Care Specialist
(36 salaries)
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â‚ą1.6 L/yr - â‚ą4.3 L/yr
Senior Analyst
(22 salaries)
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â‚ą3.6 L/yr - â‚ą5.5 L/yr
Team Lead
(18 salaries)
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â‚ą4.1 L/yr - â‚ą7.7 L/yr
Accounts Analyst
(18 salaries)
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â‚ą2.6 L/yr - â‚ą4 L/yr
Senior Customer Service Executive
(17 salaries)
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â‚ą2.8 L/yr - â‚ą4.2 L/yr
Business Support Executive
(17 salaries)
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â‚ą2 L/yr - â‚ą3.2 L/yr
Customer Support Executive
(14 salaries)
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â‚ą2.4 L/yr - â‚ą3.4 L/yr
Customer Care Executive
(14 salaries)
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â‚ą2.1 L/yr - â‚ą3.8 L/yr
Quality Analyst
(13 salaries)
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â‚ą3 L/yr - â‚ą4.9 L/yr
Lycatel BPO Jobs
Popular Designations Lycatel BPO Hires for
Lycatel BPO Offices
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Lycatel BPO FAQs
When was Lycatel BPO founded?
Lycatel BPO was founded in 2006. The company has been operating for 19 years primarily in the BPO sector.
Where is the Lycatel BPO headquarters located?
Lycatel BPO is headquartered in London.
How many employees does Lycatel BPO have in India?
Lycatel BPO currently has more than 200+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Lycatel BPO based on the number of reviews submitted on AmbitionBox.
Does Lycatel BPO have good work-life balance?
Lycatel BPO has a work-life balance rating of 3.4 out of 5 based on 100+ employee reviews on AmbitionBox. 47% employees rated Lycatel BPO 3 or below, while 53% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Lycatel BPO work-life balance reviews for more details
Is Lycatel BPO good for career growth?
Career growth at Lycatel BPO is rated as poor, with a promotions and appraisal rating of 2.3. 47% employees rated Lycatel BPO 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Lycatel BPO promotions/appraisals reviews for more detailed insights.
What are the cons of working in Lycatel BPO?
Working at Lycatel BPO does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, skill development and company culture, based on 100+ employee reviews on AmbitionBox.
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