Kotak Mahindra Bank Regional Service Quality Manager Reviews
based on 1 review
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 1 May, 2018
Overall Rating
2.0/5
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Category Ratings
3.0
Skill development
2.0
Company culture
2.0
Job Security
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Work-Life balance
1.0
Promotions/Appraisal
Kotak Mahindra Bank is rated
2.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Kotak Mahindra Bank is rated
2.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Regional Service Quality Manager
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 01 May 2018
Work Details
Hectic, one person doing job of 4
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Deputy Manager in
Mumbai
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Less ppl more work. But it also depends on the manager... If he/she is working there since longggg time... Then that scenario is goin to occur that they will try to get all the things (including work of other teams) by you
Still be expecting your productivity should not be hampered.
Dislikes
Less ppl more work
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
New Delhi
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Only the job security which I like but the work life balance and the work culture is becoming worst post the change in the management.
Dislikes
Lots of work pressure and the managers keep on shouting in the lobby area and management keep on pressurising for sales everyday morning afternoon evening we are engaged in concall with the seniors which impacts our personal life too .
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Hyderabad / Secunderabad
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Worst Company ever I worked ! Company culture is Worst They will Force to Use your own money, if your Target is not Achieved people are there using their own money month and Month, I have seen these Shit things .
Dislikes
Nothing is good there ! Everything is Worst than Worst, I can say I have waste my tenure there .
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Operations Manager in
Goregaon
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 06 Nov 2024
Likes
There is no work pressure its harmful for your future
Dislikes
Dislike about kotak as per system constraint kotak bank not developed as compared to hdfc axis icici.also so many employees left the job from kotak because kotak gives very less salary to there staff
Work Details
Work policy:
3 days/week from office
Work timings: Flexible Timings
Work related travel:This is a desk job.
Deputy Manager in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 03 Nov 2024
Likes
Nothing to like here much
Dislikes
So many dis likes which I experienced own they don't have common sense and they see only business don't care about employees and PPL families and superiors just use bad language as they wish nobody cares lot of disrespect to employees no value at all some branches no co ordination between Operations and Sales team Big Gap and lack of knowledge in higher grade Skills and Talents no use in this Bank just need only business tht too Insurance policies and nothing else they don't treat customer properly and service on time not there So many small things is to improve lots of hectic circumstances in Bank to work what I seen within 1 month nearly of 10 to 30+employees resign or abscond after salary They don't have current timing...Read More
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Ludhiana
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 01 Nov 2024
Likes
People working in Kotak are so lazy they don't even want to work and throw their work in someone's else bucket giving false reasons.
Dislikes
Work culture
Lengthy processes
Getting regular mail for updated processes
Useless paperwork
Baised HR behaviour
10 years Experienced staff having zero knowledge about processes and logical banking
Even RCU auditor is so casual about processes giving statement like "Arre itne process kon follow krta..sirf call confirmation lelo sufficient hai"
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Thane
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 19 Oct 2024
Likes
Kotak Mahindra Bank is a great work place
Dislikes
I don't think that the old employees will take the bank forward, they are trying to sink the bank. If they make such changes then how will the bank progress?
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Mumbai
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Company giving so much time to know the product and process to build your skills. And one thing i was added kotak escalation team was there level 1 level 2 level 3 for alteat cm issues resolved till there.
Dislikes
Kotak upper management is worst. They are so much giving pressure . if it's not their work also. Making new new rules each and every day.
Deputy Manager in
Jodhpur
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 01 Oct 2024
Likes
N/A
Dislikes
Think before joining any banking organization. They don't running service they can give hughe level of pressure and worst culture no supports from seniors.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Engineer in
New Delhi
Full Time
·
Engineering Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Oct 2024
Likes
This organisation worst working culture and no respect. Management not support any official.
Dislikes
No safety, no life, only torching, communication zero from management.
Work Details
Work policy:
3 days/week from office
Work timings: Strict Timings
Work related travel:This is a desk job.
Other Kotak Mahindra Bank Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Program Manager in
Mumbai
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 24 Dec 2024
Likes
Your have loads or opportunity internally to switch from one dept to another.
Dislikes
The growth prospect is limited. Salary increment is limited.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Deputy Vice President in
Indore
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
I am getting good salary that is the only good thing
All good things a suddenly vanish with new management
Dislikes
No work life balance now. I have to attend concall even at 9 pm when all branches are closed by 7:30
Every day i get threatened for loosing my job i am very much sacred
New management of bank don’t care about staff
Assistant Manager in
Kopargaon
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 21 Dec 2024
Likes
All thing are good but the appraisal and regarding confirmation of the employee .they only give reason make more productivity. To get promotion rather you are good well in business and Productivity. And audit and compalince is much more important than employee. There are not job security in any way .
Dislikes
Work culture and productivity
Senior Manager in
Mumbai
Full Time
·
IT Consulting Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Nothing to like. Worst company with worst management. I have never worked in a company so toxic that I wanted to leave in 2 months.
Dislikes
Work life balance. My manager said this and I quote "Workday is not over at 6.30 PM, it's over after you finish the work, be it 12 at night".
The shitiest culture treating employees like scumbags who should only work without looking at the clock.
Forcing to do work which I have never done in my career span.
Policies change if you are manager favourite. Work from home is not allowed but if you are a** licker then it is allowed.
Zero understanding of technology. Losers just want to work on stupid Excel files and strech hours just to show that they "work" sitting late and expect the same to be done by Technically proficient guys....Read More
Work Details
Work related travel: This job involves
Travel Within City.
Branch Relationship Manager in
Hyderabad / Secunderabad
Full Time
·
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 18 Dec 2024
Likes
8< which credited in time
Dislikes
Working like insurance company employees will work only on life insurance there is so much class work in CRM NXT NBFC bank are paying same salaries it's only single product but we are doing multiple products heavy pressure
Area Business Manager in
Bangalore / Bengaluru
Full Time
·
Lending Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 08 Dec 2024
Likes
Good work life balance and clear growth path with less or rather no corporate politics
Dislikes
No feedback is taken from frontline staff before framing the products/ processes, more of meetings, upper management has no interaction with frontline staff to motivate and clearly communicate companies vision and mission.
Pay parity is missing within teams
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Premier Acquisition Manager in
Hosur
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Am joined time like but this time not like
Dislikes
I'am joined in salary account opening solutions teams but change in casa teams an amount disappointed
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager in
Bangalore / Bengaluru
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Good working culture and carrier growth amazing here ...
Dislikes
Everyone require growth and new things learn which has improve skill and prottential well & good.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Executive Operations Executive in
New Delhi
Full Time
·
Administration Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Dec 2024
Likes
I am working as an Entry level position so can't tell much. Culture is good and decent.
Dislikes
If you're at an entry level. Managers won't even give you a chance to learn anything new.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Branch Manager and Assistant Vice President in
Kolkata
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 01 Dec 2024
Likes
While Kotak Mahindra Bank is a reputable institution, the challenges faced by branch banking are common across the industry. Some of these challenges include
Dislikes
While casual language can sometimes be appropriate for someone, it's important to maintain a professional tone, especially in formal settings and behaviour issue, arrogance
Work Details
Work days: Alternate Saturday off
(Strict Timings)
People also ask about Kotak Mahindra Bank's Regional Service Quality Managers
How is Kotak Mahindra Bank to work for?
Kotak Mahindra Bank is rated 2.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Kotak Mahindra Bank is known for Skill development which is rated at the top and given a rating of 3.0. However, Salary & Benefits is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Kotak Mahindra Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Kotak Mahindra Bank?
According to AmbitionBox ratings, Kotak Mahindra Bank employees rate its salary and benefits as 1.0 out of 5. You can know more about Kotak Mahindra Bank Salaries at AmbitionBox
How is the work culture at Kotak Mahindra Bank?
Work culture is rated 2.0 at Kotak Mahindra Bank by 1 employees. While job security is rated 2.0 and work-life balance is rated 1.0 at Kotak Mahindra Bank. Read detailed reviews by employees of Kotak Mahindra Bank on AmbitionBox.