Kotak Mahindra Bank Branch Operations Service Head Reviews

Likes

8< which credited in time

Dislikes

Working like insurance company employees will work only on life insurance there is so much class work in CRM NXT NBFC bank are paying same salaries it's only single product but we are doing multiple products heavy pressure

Likes

Kotak is good for salary hike and appraisal. You can get salary hike and promotion time to time if you perform well.

Dislikes

You will be humiliated everyday. Every day you have to attend atleast 2 con-call. No time for sattle down and customer relationship buildup. Every day is drive day here. You have to relay on your own because support system is pathetic. Have to depend on Service staffs to give common service to customers.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Timely getting salary .. nothing else

Dislikes

No banking system , customer dissatisfaction, accounts will open 5/7 days after the processing , no worklife balance . Branch manager have to do everything. Recruitment is pathetic. So called RMs are not capable like other bank sales officers also . Bank need business like icici , HDFC , but system is like co operative banks . Products are sucks.

Likes

Nothing to like about this company

Dislikes

Overall worst experience working here, nobody support for any kind of clarification, no customer satisfaction. If customer asking for any service they ask us to ignore and go for next customer, they just want business end of the day. They just give false information and sell products to customers

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Dislikes

Vigilance team Really pathetic behaviour. When you hire a employee to your bank please check his all transactions and bank accounts & all of things. When Employee join your organization and set to organization environment start gaining knowledge the vigilance team came and tracking your bank accounts it's very horrible things that vigilance team do and kick out from organization like a football. Then what should employee do? What He can do? Really bad experience from organization....Read More

Likes

Ascend program and Kotak uber service for women but that too have been reduced to 5 times uber drop service in a month

Dislikes

There is no work life balance working till late , too much pressure , partiality, bad infrastructure, politics , hard core sales pressure

Likes

No much applications at branches but very lengthy processes which save the risk on the jobs of employees but the processes take longer time to operate

Dislikes

Salary levels are below par the competition, top management reluctant to retain the performers. Infr & technology are poor which need to be upgraded but reluctant to invest. Looks like more or less an NBFC while driving business

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

My first job. Hr Department is always help you if you need. Promotion is transparent. I wish to join again It was excellent experience to work with kotal Mahindra bank and people can grow here and you can learn all banking products and people are always helping. RCU BMU team is very knowledgeable.

Dislikes

Salary

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Your have loads or opportunity internally to switch from one dept to another.

Dislikes

The growth prospect is limited. Salary increment is limited.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

All thing are good but the appraisal and regarding confirmation of the employee .they only give reason make more productivity. To get promotion rather you are good well in business and Productivity. And audit and compalince is much more important than employee. There are not job security in any way .

Dislikes

Work culture and productivity

Likes

Nothing to like. Worst company with worst management. I have never worked in a company so toxic that I wanted to leave in 2 months.

Dislikes

Work life balance. My manager said this and I quote "Workday is not over at 6.30 PM, it's over after you finish the work, be it 12 at night". The shitiest culture treating employees like scumbags who should only work without looking at the clock. Forcing to do work which I have never done in my career span. Policies change if you are manager favourite. Work from home is not allowed but if you are a** licker then it is allowed. Zero understanding of technology. Losers just want to work on stupid Excel files and strech hours just to show that they "work" sitting late and expect the same to be done by Technically proficient guys....Read More

Work Details

Work related travel: This job involves Travel Within City.

Likes

Less ppl more work. But it also depends on the manager... If he/she is working there since longggg time... Then that scenario is goin to occur that they will try to get all the things (including work of other teams) by you Still be expecting your productivity should not be hampered.

Dislikes

Less ppl more work

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only the job security which I like but the work life balance and the work culture is becoming worst post the change in the management.

Dislikes

Lots of work pressure and the managers keep on shouting in the lobby area and management keep on pressurising for sales everyday morning afternoon evening we are engaged in concall with the seniors which impacts our personal life too .

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Good work life balance and clear growth path with less or rather no corporate politics

Dislikes

No feedback is taken from frontline staff before framing the products/ processes, more of meetings, upper management has no interaction with frontline staff to motivate and clearly communicate companies vision and mission. Pay parity is missing within teams

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Am joined time like but this time not like

Dislikes

I'am joined in salary account opening solutions teams but change in casa teams an amount disappointed

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good working culture and carrier growth amazing here ...

Dislikes

Everyone require growth and new things learn which has improve skill and prottential well & good.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.