Kotak Mahindra Bank Branch Operations Service Head Reviews
Updated 27 Mar, 2018
Overall Rating
5.0/5
based on 2
reviews
Rating distribution
Category Ratings
4.9
Company culture
4.9
Job security
4.9
Work-life balance
4.9
Skill development
4.9
Promotions
4.9
Work satisfaction
3.0
Salary
Kotak Mahindra Bank is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction wit
...
Read more
Kotak Mahindra Bank is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Branch Operations Service Head in
Varanasi
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Mar 2018
Likes
Excellent work culture and no extra prrssure for business.
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Exciting
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Branch Operations Service Head in
Kancheepuram
BRANCH OPERATIONS Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 04 Dec 2017
Likes
good human relationship 2.worked with different quality team memberCarrier growth for performing individual is good 4.salary is ok .actually I was rehired after my retirement at the age of 58 . 2 years extension given and I was working under ctc. Extension was given on the basis of my past service in the same bank
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Dislikes
Since ING VYSYA BANK employees are under IBA banner and ctc employees
are also co existed in the work place, due to which often there is difference of opinion .HRD is not taking care of such postings. Work pressure was high due to untrained juniors /colleagues.Have to handle things as single person sometimes. Most of the Branch Heads are absorbed from other pvt banks and having sales background only.Internal control is lacking.There is also discremination in perks and incentives which is perculated from top to down....Read More
Work Details
due to work pressure sometimes Audit rating lacking Got 95%
But doing marketing as well as internal supervision of day to day operation used to feel unhappy.I used to to take help of the team members in that situation and complete it in time.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Relationship Manager in
Kolkata
Full Time
 ·Â
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 28 Jan 2025
Likes
Nothing. We have immense pressure from mangement, long con calls. We spent our half day on con calls rest half day to explain why our productivity is low... Moreover in the morning we received one direction and in the evening another.
Dislikes
They just hire people without any scrutiny just to fulfill the seats.
Salary - Poor
Skill development - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Credit Manager in
Jaipur
Full Time
 ·Â
Lending Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 22 Jan 2025
Likes
There aren't many pros to talk about
Dislikes
Petty politics, biases towards certain employees, pathetic work culture and work life, no opportunities to advance regardless of how hard you work, negligent HR are just some. I would suggest to avoid at least in the tier 3 cities.
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Branch Manager in
Bhubaneswar
Full Time
 ·Â
BD / Pre Sales Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Jan 2025
Likes
Culture and clarity is worst in industry
Dislikes
Most unprofessional organisation to work. A pure proprietorship firm with zero work life balance.
Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days:Â Monday to Saturday
(Strict Timings)
Work related travel:Â This is a desk job.
Deputy Vice President in
Indore
Full Time
 ·Â
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
3.0
Skill development
1.0
Job security
4.0
Promotions
1.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 23 Dec 2024
Likes
I am getting good salary that is the only good thing
All good things a suddenly vanish with new management
Salary - Good
Promotions - Good
Dislikes
No work life balance now. I have to attend concall even at 9 pm when all branches are closed by 7:30
Every day i get threatened for loosing my job i am very much sacred
New management of bank don’t care about staff
Job security - Bad
Work satisfaction - Bad
Work-life balance - Bad
Branch Relationship Manager in
Hyderabad / Secunderabad
Full Time
 ·Â
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 18 Dec 2024
Likes
8< which credited in time
Salary - Good
Skill development - Good
Dislikes
Working like insurance company employees will work only on life insurance there is so much class work in CRM NXT NBFC bank are paying same salaries it's only single product but we are doing multiple products heavy pressure
Work satisfaction - Poor
Work-life balance - Poor
Branch Relationship Manager in
Kolkata
Full Time
 ·Â
BD / Pre Sales Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
4.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 27 Nov 2024
Likes
Kotak is good for salary hike and appraisal. You can get salary hike and promotion time to time if you perform well.
Salary - Good
Promotions - Good
Dislikes
You will be humiliated everyday. Every day you have to attend atleast 2 con-call. No time for sattle down and customer relationship buildup. Every day is drive day here. You have to relay on your own because support system is pathetic. Have to depend on Service staffs to give common service to customers.
Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days:Â Alternate Saturday off
(Strict Timings)
Work related travel:Â This job involves
Travel Within City.
Deputy Branch Manager in
Ahmedabad
Full Time
 ·Â
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
3.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 24 Nov 2024
Likes
Timely getting salary .. nothing else
Dislikes
No banking system , customer dissatisfaction, accounts will open 5/7 days after the processing , no worklife balance .
Branch manager have to do everything.
Recruitment is pathetic. So called RMs are not capable like other bank sales officers also . Bank need business like icici , HDFC , but system is like co operative banks .
Products are sucks.
Salary - Poor
Skill development - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Relationship Manager in
Bangalore / Bengaluru
Full Time
 ·Â
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Nov 2024
Likes
Nothing to like about this company
Dislikes
Overall worst experience working here, nobody support for any kind of clarification, no customer satisfaction. If customer asking for any service they ask us to ignore and go for next customer, they just want business end of the day. They just give false information and sell products to customers
Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days:Â Alternate Saturday off
(Strict Timings)
Work related travel:Â This job involves
Travel Within City.
Service Officer in
Beed
Full Time
 ·Â
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
1.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 19 Nov 2024
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Vigilance team Really pathetic behaviour. When you hire a employee to your bank please check his all transactions and bank accounts & all of things. When Employee join your organization and set to organization environment start gaining knowledge the vigilance team came and tracking your bank accounts it's very horrible things that vigilance team do and kick out from organization like a football. Then what should employee do? What He can do? Really bad experience from organization....Read More
Job security - Bad
Relationship Manager in
Mumbai
Full Time
 ·Â
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 15 Nov 2024
Likes
Ascend program and Kotak uber service for women but that too have been reduced to 5 times uber drop service in a month
Dislikes
There is no work life balance working till late , too much pressure , partiality, bad infrastructure, politics , hard core sales pressure
Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Other Kotak Mahindra Bank Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Associate Vice President in
Noida
Full Time
 ·Â
Operations, Maintenance & Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 08 Feb 2025
Likes
It's a reputed organization. U get salary at right time.
Job security - Good
Dislikes
Undue work pressure. Working culture is toxic. No recognition or appreciation for good work and no work life balance.
Increment in salary is nominal.
No Promotions to good employees rather are given to those who threatns to resign or on notice period.
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days:Â Monday to Saturday
(Strict Timings)
Work related travel:Â This job involves
Travel Within City.
Platinum Relationship Manager in
Mumbai
Full Time
 ·Â
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Feb 2025
Likes
They give you training for 6 months. But the older staff who did not go through the training have no idea on how to proceed with the process
Dislikes
They insult and go on telling the CTC to the team members. No empathy. Late sitting. Very slow process
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days:Â Alternate Saturday off
(Strict Timings)
Assistant Manager in
Pune (working remotely)
Full Time
 ·Â
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 01 Feb 2025
Likes
Skill development it's Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Good
Dislikes
Prashlety in Branch
Ambition Box
Ambition Box
Work Details
Work days:Â Monday to Saturday
(Strict Timings)
Work related travel:Â This job involves
Travel Within Country.
Assistant Manager in
Bangalore / Bengaluru
Full Time
 ·Â
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 31 Jan 2025
Likes
Coordination
Skill development - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
HR rules like Husband and wife should not work in same organization...because of that reason I have exit from the bank....but I need job ... If possible please give me a job opportunity for the other team.
Promotions - Poor
Work Details
Work days:Â Monday to Saturday
(Strict Timings)
Work related travel:Â This is a desk job.
Deputy Manager in
Bangalore / Bengaluru
Full Time
 ·Â
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 31 Jan 2025
Likes
do you like in your office?
Social Scene. Many of us spend more time at work than anywhere else. We often chat with our colleagues more than we see some friends, so it's no surprise that the office is where so many friendships are formed. Social interaction in the office helps us feel happy at work and connect with our colleagues.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No such a thing everything is good
Work Details
Work timings:Â Strict Timings
Facility Manager
in
Chennai
Full Time
 ·Â
Facility Management Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 31 Jan 2025
Likes
We can improve our skills and have been given space to share our thoughts
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good
Dislikes
Not caring about employees salary who were spent more tenure with bank and
Managers favoritism
Salary - Poor
Work Details
Work days:Â Monday to Friday
(Flexible Timings)
Work related travel:Â This job involves
Travel Within City.
Sales Executive in
Mumbai
Full Time
 ·Â
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
5.0
Skill development
3.0
Job security
1.0
Promotions
5.0
Work satisfaction
2.0
Company culture
5.0
Work-life balance
posted on 31 Jan 2025
Likes
Product knowledge and skill development all teams are supportive...and environment also good
Skill development - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent
Dislikes
Salary is not good and never hike for promotion and CTC
Salary - Poor
Promotions - Bad
Company culture - Poor
Work Details
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Regional Marketing Manager in
Hyderabad / Secunderabad
Full Time
 ·Â
Marketing Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
4.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 30 Jan 2025
Likes
There is nothing much to either learn or grow in Kotak Mahindra Bank
Job security - Good
Dislikes
The company Marketing Strategies are way backward compared to other industries, which is quite disappointing due to which you have no knowledge gaining
Salary - Poor
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days:Â Monday to Saturday
(Strict Timings)
Work related travel:Â This job involves
Travel Within City.
Working Capital Relationship Manager in
Kolkata
Full Time
 ·Â
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Jan 2025
Likes
Nothing except good quality words and promises during hiring.
Good infrastucture.
Dislikes
They have horrible management who are not capable of doing anything and just flowery words and words while hiring. They can be great speakers for motivation and when it comes to closing a deal they will start shifting blame on others when deal is not successful.
There is nothing called work life balance even on all Saturdays and on month end Sundays also they will call just because the target of team is not met or target of region is not met or target of zone is not met whatever it is you have to come. Toxic work culture.
No recognition even if you have done well, just a thumbs up in WhatsApp group with a promise that they have your name in mind for promotion which will go on for year after year.
Kolkata WC team under SC is one such example whose fake flowery words and discrimination is one such example. Even while I was in hospital for 3 days, on 2nd day he was indirectly asking how much shall i disburse instead of asking for well being.
Be ready for gaalis and uncivilized words if you want to join.
A total chaotic company with no sense of work life balance, no company culture, no area for skill development . Only work with no expectations of any growth.
No wonder they have such high attrition rate (one of the highest in the sector)...Read More
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings:Â Strict Timings
Manager in
Hyderabad / Secunderabad
Full Time
 ·Â
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 18 Jan 2025
Likes
Worst Bank.. I strongly Recommend don't join..
Dislikes
Everything is worst.. not a good service process.. no timings.. late night working.. even holidays also should work.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings:Â Strict Timings
Work related travel:Â This job involves
Travel Within City.
People also ask about Kotak Mahindra Bank's Branch Operations Service Heads
How is Kotak Mahindra Bank to work for?
Kotak Mahindra Bank is rated 5.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Kotak Mahindra Bank is known for Company culture which is rated at the top and given a rating of 4.9. However, Salary is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Kotak Mahindra Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Kotak Mahindra Bank?
According to AmbitionBox ratings, Kotak Mahindra Bank employees rate its salary and benefits as 3.0 out of 5. You can know more about Kotak Mahindra Bank Salaries at AmbitionBox
How is the work culture at Kotak Mahindra Bank?
Work culture is rated 4.9 at Kotak Mahindra Bank by 2 employees. While job security is rated 4.9 and work-life balance is rated 4.9 at Kotak Mahindra Bank. Read detailed reviews by employees of Kotak Mahindra Bank on AmbitionBox.