Karvy DigiKonnect Customer Support Executive Reviews
based on 23 reviews
Updated 22 Jan, 2024
Overall Rating
2.9/5
How AmbitionBox ratings work?
Category Ratings
3.0
Skill development
3.0
Company culture
2.7
Work-Life balance
2.6
Promotions/Appraisal
2.4
Salary & Benefits
2.3
Work Satisfaction
2.0
Job Security
Karvy DigiKonnect is rated
2.9 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Karvy DigiKonnect is rated
2.9 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Karvy DigiKonnect Customer Support Executive Reviews
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23 reviews found
Sort by:
Popular
Customer Support Executive in
Noida
Mailing Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 09 Jun 2021
Likes
Seniors behaviour is so rude...or mujhe resign diye huye 2 years ho gye bt mera resign aage frwd ni kiya gya avi tk or na hi mera FNF hua avi tk.PF niklwane me itti prblm ho rhi h mujhe
Dislikes
There is a lot of politics and the management doesn’t address our issues. Salary is not decent and also career growth is slow.....
Work Details
Overall experience is good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 03 Jun 2023
Likes
Karvy is a reputed Organisation
Dislikes
Strict timings salary delay need to complete complete 8 hours login time if missed 1 minutes during these time remarked as half day
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 03 Dec 2021
Likes
6 days working and transportation provided by the company and culture is good but if you want leave that would be very tough and thay did not give leaves
Dislikes
Leave police and TL behaviour
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Support Executive in
Pune
Full Time
·
Call center for customer care Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Feb 2020
Likes
Nothing.Karvy is not perfect company for any one
Dislikes
Everything about this company
Work Details
Bakwas
Work days: Rotational Shift
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Full Time
·
Customer service executive Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 22 Jan 2024
Likes
Yes I like working in karvy Digi Konnect only on office behaviour.
Dislikes
Salary issue not ped on time .
Pf issue
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 24 Mar 2019
Likes
Good customer service training, frequent IJP'S, noon food provided, incentives and gifts for good performance.voice, semi-voice and non voice process available, no target.
Dislikes
Salary may delay, upraisal not proper, high pressure in seasons.
Work Details
Non voice process
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Hyderabad / Secunderabad
Customer Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 17 Jan 2021
Likes
Good culture and atmosphere.
Dislikes
Less career opportunities and low salaries.
Work Details
Better experience, it was ok
Work timings: Strict Timings
Work related travel:This is a desk job.
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Karvy DigiKonnect.
Customer Support Executive in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 13 Jun 2019
Likes
Work environment was good
Dislikes
Salary hike and politics with regards to promotions
Work Details
It was a good experience working in Karvy digi connect as I have got a few good friends and my team leads were the best one can ever get.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
No proper salary
They will cut your of amount from salary but never update in pf account
No basic this
Like water ,a/c,neatness,cab,
Don't waste your time to work here
Worst company
Worst mangament
Every thing is worst
Work Details
Worst
Work timings: Strict Timings
Work related travel:This is a desk job.
Employee Benefits
Nothing
Customer Support Executive in
Trichy
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 May 2021
Likes
I like to work in karvy
Dislikes
nothing to say dislike in karvy
Work Details
Very easy and no work presure
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Women's well fare
Customer Support Executive in
Bangalore / Bengaluru
The Hindu Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 May 2021
Likes
Good environment teammates are supportive there was cafeteria company policy are good
Dislikes
management doesn't address to our issues, salary is decent but career growth is slow
Work Details
The job is interesting struggled a bit In beginning as there was goodtraining session i learnt everything about job.
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Gwalior
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 12 Sep 2019
Likes
The working culture is good in karvy .All our seniors focus their worked they were very supportive and friendly too.I have worked with three team leaders all were very good and supportive.so overall experience is good.
Dislikes
Some times the quality department makes things difficults to us but i think that tough behaviour is the part of job so i am not complaining about that it was okay .
Work Details
I worked as a customer trainee support officer in karvy. It is a airtel dth customer support offices so we have to take the call from airtel dth customers and provide suitable answers ,support,and solution of their problems.I also sell sim on call.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Madhapur Telangana
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 22 Mar 2023
Likes
About job roles and how my tls are responding they have taken the so much care
Dislikes
No cab facility and rotational shifts
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Support Executive in
Pune
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Sep 2020
Likes
I don't want to work here
Dislikes
No salary received on time even pf is not added monthly no job security and too much pressure
Work Details
Not good
Work timings: Strict Timings
Customer Support Executive in
Mumbai Suburban
Lending Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 May 2022
Likes
no one can joind this company frod company
Dislikes
bad experience
Customer Support Executive in
Gwalior
Nursing Administration Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 29 Apr 2022
Likes
Nice company I want do this job
Dislikes
Heavy presher and salary very down
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Chennai
Financial Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Sep 2019
Likes
Nothing is there
Dislikes
they didn't give salary on time ND they committed for 16k take home per month but they will give 12k per month remaining all r cutting
Work Details
It's Bpo
Work timings: Strict Timings
Customer Support Executive in
Bangalore / Bengaluru
Csr Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2019
Likes
Utter waste company, no good infrastructures, too crowded with uneducated peoples, never ever join this company, I did this because of experience that's it
Dislikes
Uneducated peoples around you, if you join this company
Work Details
Csr
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Mar 2021
Likes
Poor company completely
Customer Support Executive in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 03 Jun 2021
Likes
In interview they have given me a chance to work in this company
People also ask about Karvy DigiKonnect's Customer Support Executives
How is Karvy DigiKonnect to work for?
Karvy DigiKonnect is rated 2.9 out of 5, based on 23 reviews by employees on AmbitionBox.
Karvy DigiKonnect is known for Skill development which is rated at the top and given a rating of 3.0. However, Job Security is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Karvy DigiKonnect read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Karvy DigiKonnect?
According to AmbitionBox ratings, Karvy DigiKonnect employees rate its salary and benefits as 2.4 out of 5. You can know more about Karvy DigiKonnect Salaries at AmbitionBox
How is the work culture at Karvy DigiKonnect?
Work culture is rated 3.0 at Karvy DigiKonnect by 23 employees. While job security is rated 2.0 and work-life balance is rated 2.7 at Karvy DigiKonnect. Read detailed reviews by employees of Karvy DigiKonnect on AmbitionBox.
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