Karvy DigiKonnect Customer Service Executive Reviews
based on 21 reviews
Updated 5 Aug, 2023
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.0
Skill development
3.0
Work-Life balance
3.0
Company culture
2.9
Work Satisfaction
2.8
Job Security
2.6
Promotions/Appraisal
2.4
Salary & Benefits
Karvy DigiKonnect is rated
3.2 out of 5 stars on
AmbitionBox, based on 21 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Karvy DigiKonnect is rated
3.2 out of 5 stars on
AmbitionBox, based on 21 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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21 reviews found
Sort by:
Popular
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 26 Feb 2023
Likes
Good for freshers
Dislikes
Non
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
They not provided our salary and PF also. Suddenly close the process without any notice period
Work Details
Not so good
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Chennai
Customer Care Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 06 Aug 2021
Likes
Leaving latter is not came
Dislikes
Pf not updated
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Kodigehalli
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 04 Dec 2020
Likes
I don't like anything here
Dislikes
They never use to support or help us in this pandemic situation,, Coz they have made us to wait 3-4 months to get salary.and they have not completely given yet..
Work Details
Worst experience, Felt very disappointed to work there
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Noida Sector 58 old csc
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 24 Jun 2021
Likes
I joined in sep 2018 and selected for flipkart process and after that there is no apprasial in 1 year even there is partiality on Floor !
Even i never receive my salary on tym After that i have completed my notice period and in sep 2019 and today is 23 jun 2021 not me even my collegues thoes serve notice period havnt receive pendingsalary yet they even not replying on mail ... Gofor a momo stall but never join karvy digikonnect !...Read More
Dislikes
There is no disciplane even management is wrost they treated like we are labours
Work Details
Only good thing is there good people like other consultant (employes) they are good so yes ofcourse working enviourment was good but not management n all !
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gwalior
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Nov 2020
Likes
one year
Dislikes
Good behave
Work Details
One year
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
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Karvy DigiKonnect.
Customer Service Executive in
Hyderabad / Secunderabad
Customer service executive Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 02 Jun 2020
Likes
Teammates are very supportive and my seniors also have a very helpfull . Shift timing is flexible in imergency conditions
Dislikes
Management are very complex.. there are small cafeteria.. and food issue related to quality
Work Details
It was the first job for me ... So for that i am very excited and it was nice experience. I learn most of the think related to working environment and management
Waste company their didn't provide salary on time and if you are in resignation ( notice period) done one month salary will be hold that hold amount didn't deposit worst company I never saw..
Dislikes
Please give notice period salary amount immediately employee id (1029493)
Work Details
1 year 1month
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Bangalore / Bengaluru
CDE nonvoice customer exceutive Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 02 Jan 2020
Likes
Working good , satisfies the company
Dislikes
Growth is slow , salary not giving on time
Work Details
My working is good
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Employee Benefits
Customer helping nature
Customer Service Executive in
Mumbai
Sales & Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Mar 2021
Likes
Good
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Madhapur Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 30 Apr 2021
Likes
There is no work pressure
Dislikes
Not given salary in time
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Totally close in Gwalior
Customer Service Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 04 Sep 2020
Likes
I like tl support.
Dislikes
There is a Salary issue
Work Details
I have 1 year experience L1 after that I have promoted L2.
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Nov 2019
Likes
it was very worst company
Dislikes
management was not good
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Thane
Personal Loan Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Nov 2020
Likes
Slary issue
Dislikes
2 month Salary is not coming and FNF also pf also is not come almost one year done
Customer Service Executive in
Hyderabad / Secunderabad
Flipkart Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 19 Jun 2019
Likes
opportunity to learn many things.
Dislikes
Career growth salary/Appraisal politics work life balance no transport no holidays for festivals
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 21 Oct 2019
Likes
I only like the shift timing
Dislikes
Company is not paid my last month salary still.Also the human resources department is very bad .I got the first month salary only the end of second month.
Work Details
Very bad experience in getting salary
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gwalior
Airtel Call centre,BPO Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 01 Aug 2019
Likes
I the location of karvy..
Dislikes
But the internally atmosphere was terrible please work on atmosphere to change it
Work Details
My work at karvy as a CSO...
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Bangalore / Bengaluru
Csa Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 22 Apr 2018
Likes
Indipendence
Dislikes
All are freindly
Work Details
Very good company
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Karvy DigiKonnect's Customer Service Executives
Is Karvy DigiKonnect a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 21 employee reviews, it's clear that most customer service executives have an average experience working at Karvy DigiKonnect. Skill development holds the highest rating at 3.0, while salary & benefits is rated the lowest amongst all factors at 2.4. Read reviews about skill development and salary & benefits on AmbitionBox.
Does Karvy DigiKonnect pay their Customer Service Executives well?
According to AmbitionBox reviews, Karvy DigiKonnect customer service executives rate their salary and benefits at 2.4 out of 5, based on 21 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Karvy DigiKonnect's customer service executives salaries here and to read reviews specifically about salary and benefits at Karvy DigiKonnect for customer service executives, click here.
How is the work culture at Karvy DigiKonnect for Customer Service Executives?
Work culture at Karvy DigiKonnect for customer service executives is rated 3.0 out of 5 by 21 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Karvy DigiKonnect for customer service executives, click here.
How is the job security at Karvy DigiKonnect for Customer Service Executives?
Based on 21 reviews on AmbitionBox, Karvy DigiKonnect's customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Karvy DigiKonnect. To read reviews about job security at Karvy DigiKonnect for customer service executives, click here.
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