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Karvy DigiKonnect Customer Care Executive Reviews

based on 63 reviews
Updated 22 May, 2024

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

3.2

Skill development

2.9

Work-Life balance

2.9

Work Satisfaction

2.8

Promotions/Appraisal

2.7

Job Security

2.7

Company culture

2.5

Salary & Benefits

Top Mentions in Karvy DigiKonnect Customer Care Executive Reviews

63 reviews found

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People also ask about Karvy DigiKonnect's Customer Care Executives

Is Karvy DigiKonnect a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 63 employee reviews, it's clear that most customer care executives have an average experience working at Karvy DigiKonnect. Skill development holds the highest rating at 3.2, while salary & benefits is rated the lowest amongst all factors at 2.5. Read reviews about skill development and salary & benefits on AmbitionBox.
Does Karvy DigiKonnect pay their Customer Care Executives well?
According to AmbitionBox reviews, Karvy DigiKonnect customer care executives rate their salary and benefits at 2.5 out of 5, based on 63 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Karvy DigiKonnect's customer care executives salaries here and to read reviews specifically about salary and benefits at Karvy DigiKonnect for customer care executives, click here.
How is the work culture at Karvy DigiKonnect for Customer Care Executives?
Work culture at Karvy DigiKonnect for customer care executives is rated 2.7 out of 5 by 63 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Karvy DigiKonnect for customer care executives, click here.
How is the job security at Karvy DigiKonnect for Customer Care Executives?
Based on 63 reviews on AmbitionBox, Karvy DigiKonnect's customer care executives rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Karvy DigiKonnect. To read reviews about job security at Karvy DigiKonnect for customer care executives, click here.

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Gender Based Ratings for Karvy DigiKonnect Customer Care Executive

based on 62 reviews
3.8
Rated by 25 Women

Rated 3.8 for Skill Development and 3.5 for Work-Life Balance

women
2.7
Rated by 37 Men

Rated 2.8 for Skill Development and 2.6 for Work Satisfaction

men

Working Days for Karvy DigiKonnect Customer Care Executive

based on 63 reviews
Rotational Shift
69%
Monday to Saturday
22%
Other
6%
Monday to Friday
3%

Work Timings for Karvy DigiKonnect Customer Care Executive

based on 63 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
54%
11%
7%
28% employees reported other strict timings

Shift Timings for Karvy DigiKonnect Customer Care Executive

based on 63 reviews
Day shift
Night shift
92%
8%

Business Travel for Karvy DigiKonnect Customer Care Executive

based on 63 reviews
No travel
66%
Within city
31%
Within country
3%
Karvy DigiKonnect Customer Care Executive Salary
based on 235 salaries
₹0.8 L/yr - ₹2.8 L/yr
25% less than the average Customer Care Executive Salary in India
View more details
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
3 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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