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JPMorgan Chase & Co.

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4.1

based on 5.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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Top Rated Financial Services Company - 2024

About
Reviews
5.7k
Salaries
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JPMorgan Chase & Co. Customer Service Executive Reviews

based on 12 reviews

Updated 17 Nov, 2024

Overall Rating

4.4/5

How AmbitionBox ratings work?

Category Ratings

4.2

Work-Life balance

4.2

Job Security

4.2

Salary & Benefits

4.0

Company culture

3.9

Skill development

3.9

Promotions/Appraisal

3.7

Work Satisfaction

JPMorgan Chase & Co. is rated 4.4 out of 5 stars on AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

12 reviews found

Sort by: Popular

Customer Service Executive in Mumbai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 17 Nov 2024

Likes

I am blessed to be with JP !

Dislikes

Nothing at all.

Work Details

Work policy: 4days wfo

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 22 Dec 2023

Likes

The friends I made.

Dislikes

The work culture is too pressurising.

What people are saying about JPMorgan Chase & Co.

View All

a product owner

JPMC

I have given interview at JP Morgan chase for the position of Business Data Analyst/Product Owner. YOE: 4Y 3M Cleared rounds: 2 My 3rd round was with Execution Directors which could be the last round, there were 2 EDs, Interview went well. Based on my experience and profile what salary should I be expecting and asking them?

Got a question about JPMorgan Chase & Co.?

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Customer Service Executive in Mumbai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 May 2023

Likes

Great company to work with

Dislikes

None

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 May 2024

Likes

So far the best company I have worked with

Dislikes

Nothing

Customer Service Executive in Mumbai

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 19 Apr 2022

Likes

Nothing

Dislikes

Everything

Work Details

Worst

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Bangalore / Bengaluru

CSR & Sustainability Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 29 Jan 2019

Likes

My Team and the management.The management was so helpful.A special thanks and regards to my Team Leader Arpit Sharma from FHL because he would always understand our problems and tried to give the best suggestion.He deserve's the FIVE KEYS

Dislikes

Nothing

Work Details

Lot of Learning

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Mar 2019

Likes

V good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about JPMorgan Chase & Co..

Customer Service Executive in Mumbai

Credit Cards Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 May 2018

Likes

Everything that nowadays the other companies lack. J.P has always maintained a great relationship with the employees. It is an employee centric company but also at the same time they have never compromised on the service given to our customers.

Dislikes

To be very honest .... I don't dislike anything about J.P

Work Details

Amazinnnnnnngggg

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Apr 2022

Likes

It values its employees the same way like it values its customers - not every company does that

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

Corporate Communication Department

5.0

posted on 21 Mar 2024

Overall Rating

Customer Service Executive in Mumbai

Full Time

Corporate Communication Department

5.0

posted on 11 Jan 2024

Overall Rating

Customer Service Executive in Bangalore / Bengaluru

mortgage loan and credit card Department

5.0

Overall Rating

5.0

Category Ratings

Promotions/Appraisal

5.0

Skill Development

Company Culture

Work Satisfaction

Salary & Benefits

Job Security

5.0

Work-Life Balance

posted on 22 May 2017

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

More about working at JPMorgan Chase & Co.

HQ - New York, New York, United States (USA)
Financial Services
50k-1 Lakh Employees (India)
Public

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JPMorgan Chase & Co. Customer Service Executive Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 JPMorgan Chase & Co. reviews submitted by JPMorgan Chase & Co. employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if JPMorgan Chase & Co. is the right company for you. ... 75% of employees reported the working days at JPMorgan Chase & Co. as Rotational Shift. 63% employees reported the work timings at JPMorgan Chase & Co. as Flexible timing. Read more