AmbitionBox

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos

Home
Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Awards 2024
Campus Placements
Practice Test
Compare Companies

+ Contribute

Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Add office photos

Engaged Employer

This company page is being actively managed by JPMorgan Chase & Co. Team. If you also belong to the team, you can get access from here

JPMorgan Chase & Co.

Compare

4.0

based on 5.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Financial Services Company - 2024

About
Reviews
5.9k
Salaries
69.5k
Interviews
752
Jobs
621
Benefits
919
Photos
14
Posts
5

Filter reviews by

JPMorgan Chase & Co. Customer Service Executive Reviews

Updated 17 Nov, 2024

Overall Rating

4.4/5

based on 12 reviews

Rating distribution

9 (75.0%)

1 (8.3%)

0 (0%)

1 (8.3%)

Category Ratings

4.2

Job security

4.2

Salary

4.2

Work-life balance

4.0

Company culture

3.9

Skill development

3.9

Promotions

3.7

Work satisfaction

What employees say about JPMorgan Chase & Co.?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Flexible timing

63% employees reported

No travel

62% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

7 reviews

4.2

Rated by Men

5 reviews

JPMorgan Chase & Co. is rated 4.4 out of 5 stars on AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction w ... Read more

JPMorgan Chase & Co. is rated 4.4 out of 5 stars on AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Jobseekers also viewed

Goldman Sachs Reviews

3.5

• 1.2k reviews

Morgan Stanley Reviews

3.7

• 1.5k reviews

Bank of America Reviews

4.3

• 2.9k reviews

Wells Fargo Reviews

3.9

• 6.2k reviews

HSBC Group Reviews

4.0

• 4.6k reviews

Barclays Reviews

3.9

• 2.2k reviews

UBS Reviews

4.0

• 2.7k reviews

Deutsche Bank Reviews

3.9

• 3.3k reviews

Bajaj Finserv Reviews

4.0

• 9k reviews

Cholamandalam Investment & Finance Reviews

4.0

• 4.3k reviews

BNY Reviews

3.9

• 4k reviews

American Express Reviews

4.2

• 3k reviews

State Street Corporation Reviews

3.8

• 2.6k reviews

HDFC Sales Reviews

4.0

• 2.3k reviews

Citicorp Reviews

3.7

• 4.3k reviews

Aditya Birla Capital Reviews

3.9

• 1.6k reviews

BNP Paribas Reviews

3.8

• 1.5k reviews

FactSet Reviews

3.9

• 1.4k reviews

Aon Reviews

3.8

• 1.2k reviews

The Muthoot Group Reviews

3.6

• 1.2k reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

12 reviews found

Sort by: Popular

Customer Service Executive in Mumbai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Nov 2024

Likes

I am blessed to be with JP !

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing at all.

Work Details

Work policy: 4days wfo

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 22 Dec 2023

Likes

The friends I made.

Dislikes

The work culture is too pressurising.

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

What people are saying about JPMorgan Chase & Co.

View All

Hello All, I wanted to understand how many rounds does Nomura take for an interview. I have already given 3 rounds of interview. With VP, ED and an onshore member. However I’m now being told that there might be another round as well. If anyone has recently given interviews for Nomura, please let me know your experience. Update : I got an email to apply for the role and update the details. Name, address, expected ctc and uploading updated resume etc. Should I have any hopes? It’s already been a long time since my interview with the offshore member.

Got a question about JPMorgan Chase & Co.?

Ask anonymously on communities.

Customer Service Executive in Mumbai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 May 2023

Likes

Great company to work with

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 May 2024

Likes

So far the best company I have worked with

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Customer Service Executive in Mumbai

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Apr 2022

Likes

Nothing

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Worst

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Bangalore / Bengaluru

CSR & Sustainability Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Jan 2019

Likes

My Team and the management.The management was so helpful.A special thanks and regards to my Team Leader Arpit Sharma from FHL because he would always understand our problems and tried to give the best suggestion.He deserve's the FIVE KEYS

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Lot of Learning

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Mar 2019

Likes

V good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about JPMorgan Chase & Co..

Customer Service Executive in Mumbai

Credit Cards Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 May 2018

Likes

Everything that nowadays the other companies lack. J.P has always maintained a great relationship with the employees. It is an employee centric company but also at the same time they have never compromised on the service given to our customers.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

To be very honest .... I don't dislike anything about J.P

Work Details

Amazinnnnnnngggg

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Apr 2022

Likes

It values its employees the same way like it values its customers - not every company does that

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

Corporate Communication Department

5.0

posted on 21 Mar 2024

Overall Rating

Customer Service Executive in Mumbai

Full Time

Corporate Communication Department

5.0

posted on 11 Jan 2024

Overall Rating

Customer Service Executive in Bangalore / Bengaluru

mortgage loan and credit card Department

5.0

Overall Rating

5.0

Category Ratings

Salary

5.0

Skill development

Job security

Promotions

Work satisfaction

Company culture

5.0

Work-life balance

posted on 22 May 2017

Likes

Skill development - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

More about working at JPMorgan Chase & Co.

HQ - New York, New York, United States (USA)
Financial Services
50k-1 Lakh Employees (India)
Public

Tell us how to improve this page.

JPMorgan Chase & Co. Customer Service Executive Reviews by Locations

JPMorgan Chase & Co. Customer Service Executive Mumbai Reviews
JPMorgan Chase & Co. Customer Service Executive Bangalore / Bengaluru Reviews

JPMorgan Chase & Co. Reviews by Designations

JPMorgan Chase & Co. Associate Reviews
JPMorgan Chase & Co. Team Lead Reviews
JPMorgan Chase & Co. Analyst Reviews
JPMorgan Chase & Co. Senior Associate Reviews
JPMorgan Chase & Co. Operations Analyst Reviews
JPMorgan Chase & Co. Software Engineer Reviews
Show more
JPMorgan Chase & Co. Associate Vice President Reviews
JPMorgan Chase & Co. Vice President Reviews
JPMorgan Chase & Co. Senior Analyst Reviews
JPMorgan Chase & Co. Senior Team Member Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 JPMorgan Chase & Co. reviews submitted by JPMorgan Chase & Co. employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if JPMorgan Chase & Co. is the right company for you. ... 75% of employees reported the working days at JPMorgan Chase & Co. as Rotational Shift. 63% employees reported the work timings at JPMorgan Chase & Co. as Flexible timing. Read more