iOPEX Technologies Customer Success, Service & Operations Department Chennai Reviews

Likes

Work Culture was good and overall experience was above average

Dislikes

Extended shift timing and micro management.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Complete

Dislikes

Job security is really worst

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I would say this is one of the best.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Management Supporting

Dislikes

Complete worknfrom office

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

I learned more technical knowledge the project which am working especially on client interaction and calls. Also got so many appreciation that helps to grow career in iOPEX.

Dislikes

Here, most of clients based on US and mostly on Night shift Need to get more other regions projects like UK, indian cilents. There is no extra benefits like Free food, transport and company cut some amount from our salary if we use food token and cab facility.

Work Details

Trafficking campaigns, optimization, client interaction , calls Managing team

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I like the work culture. Glad to say that the way management treat the employee is pretty well.

Dislikes

Company has to focus on few of the Employee benefits like Early joining Bonus, Base location transfer claim and Parental Health Insurance. Also, Employee (Natural Death/Accidental) Insurance coverage amount is very less and looks not fair enough. Please prioritise on this as its a primary need of the Employee's famiy once respective employee "no more".

Work Details

I can see lot of scope for learning and certainly adds more weightage in my CV.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Life Balance with Career Growth. Open to suggestions and ideas will improve our confidence level to grow next level.

Dislikes

One who dislikes something can't LIKE the same and travel with them. I am liking it for a decade and will do more in the upcoming years. So, Definitely NO major Employees Impacting factors to be considered! Few minor factors to be fixed which have been already suggested & under discussion by the Management.

Work Details

A Good Place to Start your Career and Grow!

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Top management is good

Dislikes

I was forced to drop papers since the shifts and schedule was biased by the MOD. My tl was bit okay but still if he wanted could have worked on this issue. No intervention of the HR what so ever. I could have stayed and applied for IJP. Week off was constant for few people and the only reason was those agents were friends with the MOD and TL. More over 6th day and 10hrs shift was mandatory and not optional. Even if we work OT I was told Since u did not complete 10 hours and a lag of 1-2 minutes I wont get the pay. We could had have technical issue so that is not considered only. I dropped the papers since I was cornered because I asked the above mentioned issue to the TL. Even a small mistake in the process was portrayed as a big one. For example if the same mistake was done by some other expert it was ignored. I could only tell this now as I have dropped. If I had shared the same with the Hr I obviously I would have cornered....Read More

Work Details

Iopex is good company but the process where I worked is poorly organized .

Work days: Rotational Shift (Strict Timings)

Likes

Good career opportunities and work environment

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.