Infosearch BPO Services Voice Process Executive Reviews
Updated 20 Jul, 2024
Overall Rating
5.0/5
based on 1
review
Rating distribution
Category Ratings
5.0
Company culture
5.0
Job security
5.0
Salary
5.0
Work-life balance
5.0
Skill development
5.0
Promotions
5.0
Work satisfaction
Infosearch BPO Services is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction
...
Read more
Infosearch BPO Services is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Chennai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 05 Sep 2024
Likes
"InforSearch BPO Service Pvt Ltd stands out for its exceptional service and dedication to client success. Their skilled team delivers accurate, timely solutions, ensuring seamless operations and superior customer support. With a focus on quality and efficiency, they consistently exceed expectations and are a trusted partner in driving business growth." I really like the work culture and the environment here. Yes I appreciate the work-life balance that the company has. Infosearch provides opportunities to explore more domain....Read More
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Not having canteen facility.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your insightful review! We are delighted to hear about your positive experiences with our service quality and work culture. Your appreciation for our team's dedication to client success motivates us to keep improving. We acknowledge your concern regarding the lack of a canteen facility and will take it into account as we explore ways to enhance employee satisfaction. Your feedback is crucial to our ongoing development, and we are grateful for your contributions to our team!
Customer Care Executive in
Gopalapuram
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 22 Jan 2025
Likes
I developed the communication skills
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Regarding salary I felt little uncomfortable
Employer’s Response
Thank you for taking the time to share your feedback with us. We're glad to hear that you found value in developing your communication skills during your time here. However, we regret to learn that you felt uncomfortable regarding salary. We continuously strive to create a fair and supportive environment, and your insights will help us in this journey.
Customer Support Executive in
Gopalapuram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 06 Jan 2025
Likes
Yes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing as such to dislike here
Employer’s Response
Thank you for taking the time to share your positive experience with us.
Process Associate in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 06 Jan 2025
Likes
I have a great experience at this company, working culture is good seniors and teal leaders are very friendly with co workers
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
No drawback during my work experience with them
Employer’s Response
Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciate the working culture and the support from your seniors and team leaders. It’s great to know that you have had a positive experience while working here.
Customer Care Executive in
Chennai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 19 Dec 2024
Likes
As a fresher it's an good experience along with learning new skills.
Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Dislikes
Nothing as for now
Employer’s Response
Thanks for the review. We are delighted to hear that as a fresher you learnt new skills.
Customer Support Executive in
Chennai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
1.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 23 Sep 2024
Likes
Good place to work
Salary - Good
Job security - Good
Company culture - Good
Work-life balance - Good
Dislikes
Nothing
Promotions - Bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We appreciate your Feedback and thank you so much.
Customer Support Executive in
Gopalapuram
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 26 Aug 2024
Likes
Flexibility
Work-life balance
Fair pay
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
company restructuring
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank You. Please approach the HR to understand your specific concern .
Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 07 May 2024
Likes
Nothing like that
Dislikes
Need to ask every single time for leave
Salary - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Rest assured your concern will be looked into. Thanks for your feedback.
Customer Care Executive in
Chennai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 28 Oct 2023
Likes
It’s good atmosphere
Skill development - Good
Dislikes
No leave for employees
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks . Please get in touch with HR to discuss your specific leave concern.
Customer Service Executive in
Chennai
Full Time
·
Background Verification Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 21 Oct 2022
Likes
Easy interview process
Dislikes
You'll feel as if you are in some sort of school literally
Salary - Poor
Promotions - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other Infosearch BPO Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
HR Recruiter in
Gopalapuram
Full Time
·
HR Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 13 Nov 2024
Likes
Great move for freshers to take up a career and enhance their skills . Friendly and flexible approach from management .Good choice for job seekers !
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing so called as cons . Can provide cab facilities in future
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your feedback. We're delighted to hear that you find our company a great opportunity for freshers and appreciate the friendly and flexible management approach. We look for ways to enhance our employee experience. Your insights are valuable to us.
Senior Executive Operations in
Chennai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 02 Oct 2024
Likes
I've been working at Infosearch BPO
Services since 2019, and it has been a rewarding experience. As a Senior Executive, I can confidently say that this is one of the best places for freshers to start their career.
The learning opportunities are vast, ranging from BPO voice and non-voice processes to client handling and system knowledge. The work environment is friendly and supportive, with colleagues Who are always willing to help and share their expertise. The company truly fosters a collaborative and growth-oriented culture. If you're looking for a place to build your skills and grow professionally, Infosearch
BPO Services is a great choice💯...Read More
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
• The management could be more approachable and maintain better communication with employees, fostering a more open and supportive atmosphere.
• The salary hike percentage is lower than expected, and it would be great if it reflected the hard work and contributions of the employees more accurately.
• Opportunities for career advancement could be more transparent and structured.
Work Details
Work days: Rotational Shift
(Strict Timings)
Employer’s Response
We appreciate your feedback and are glad to know that you value the learning opportunities and collaborative culture here at Infosearch BPO Services. We understand your concerns regarding management approachability and salary adjustments. Rest assured, we are always looking for ways to enhance communication and career advancement pathways. Your input helps us grow as an organization.
Data Annotation Engineer in
Chennai
Full Time
·
Data Science & Machine Learning Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 03 Sep 2024
Likes
The work Environment is commendable, characterized by a grounded management Team. The Leader is both wise and sensible, often anticipating our needs before we express them. Since Joining this team, I have learned the value of time commitment. While management maintains a strict approach, it is very secure workplace for both Men and Women. The Salary is crucial for my family's well being. I extend my heartfelt gratitude to the management for their consistent punctuality in salary disbursement, even during the challenging times of the pandemic. The company has provided us with opportunities to acquire new skills, and the extra hours worked are compensated as incentives, which align well with my salary. Notably, If Srini Sir becomes aware that any employee has not had a meal, they promptly ensures that food is provided without delay. There is a personalized focus on each employees. Addittionaly, a special bonus is offered to referrals, which is an excellent initiative. To date, I have assisted around eight friends in joining the company and they are all satisfied and happy....Read More
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Hygiene is restrooms. Insufficient space for employee when they are unwell.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We genuinely appreciate your feedback and are glad to know that our management team has positively impacted your experience. Your kind words about the timely salary disbursement and personalized support are encouraging. We also take your concerns about restroom hygiene and workspace seriously and will prioritize addressing these issues to enhance our workplace. Thank you for being a part of our team and for your referrals!
Manager HRD in
Chennai
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Aug 2024
Likes
I have been working here for more than 3 years now and the Management has given me an opportunity to work in different domains and they have been very supporrive throughout.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing as of now.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank You.
HR Recruiter in
Gopalapuram
Full Time
·
Administration Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 Aug 2024
Likes
I really like the work culture and the environment here. Yes I appreciate the work-life balance that the company has. Infosearch provides opportunities to explore more domain. Overall it's a wonderful place to work with since you'll be treated as one with no bias. And I really love the company's cafeteria, they provide healthy and tasty snacks. No work pressure. Eventually I learnt a lot within a short period of time....Read More
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
I just wanted to mention one thing is that, they can offer healthy snacks everyday.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your positive feedback. Your concern will be addressed.
Team Lead Operations in
Chennai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 02 Aug 2024
Likes
I have been working here for almost 1 year. Management is fantastic and supportive. Balaji (Director) is so knowledgeable and he treats everyone equally.
Positive:-
Work culture
Women's safety
Employers benifits, etc...
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing, so far
Work Details
Work days: Monday to Friday
(Strict Timings)
Employer’s Response
Thank you
CSR Executive in
Gopalapuram
Full Time
·
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Jul 2024
Likes
My experience at Infosearch BPO Service has been nothing short of fantastic. The company's commitment to its employees is a top-notch workplace in the BPO industry. I am proud to be a part of the InfoSearch family and look forward to continued success with this outstanding organization.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing dislike about Infosearch BPO Service.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks a lot. Wishing you the best to continue your service with Infosearch.
Non Voice Process Associate in
Gopalapuram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 01 Feb 2025
Likes
Improve Gaming knowledge, AI tool uses
Skill development - Good
Job security - Good
Company culture - Good
Dislikes
End timing is too late..
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
International Travel.
Employer’s Response
Thank you for taking the time to share your feedback with us. We’re glad to hear that you appreciate the focus on improving gaming knowledge and the use of AI tools. We understand that the end timing can be challenging, and we value your input as we look for ways to enhance work-life balance for all our team members.
HR Recruiter in
Chennai
Full Time
·
Recruitment & Talent Acquisition Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 31 Jan 2025
Likes
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Employer’s Response
Thank you for taking the time to share your feedback with us.
Overall Rating
HR Recruiter in
Gopalapuram
Full Time
·
Compensation & Benefits Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 29 Jan 2025
Likes
Good work environment...
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing as of now
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your feedback with us. We're delighted to hear that you find our work environment positive.
People also ask about Infosearch BPO Services's Voice Process Executives
How is Infosearch BPO Services to work for?
Infosearch BPO Services is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Infosearch BPO Services is known for Company culture which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 5.0 and can be improved. To know first hand how it is like to work at Infosearch BPO Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Infosearch BPO Services?
According to AmbitionBox ratings, Infosearch BPO Services employees rate its salary and benefits as 5.0 out of 5. You can know more about Infosearch BPO Services Salaries at AmbitionBox
How is the work culture at Infosearch BPO Services?
Work culture is rated 5.0 at Infosearch BPO Services by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at Infosearch BPO Services. Read detailed reviews by employees of Infosearch BPO Services on AmbitionBox.