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Infosearch BPO Services
based on 137 Reviews
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3 reviews
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Full Time
Customer Success Department
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I developed the communication skills
Regarding salary I felt little uncomfortable
Employer’s Response
Thank you for taking the time to share your feedback with us. We're glad to hear that you found value in developing your communication skills during your time here. However, we regret to learn that you felt uncomfortable regarding salary. We continuously strive to create a fair and supportive environment, and your insights will help us in this journey.
Full Time
Customer Success Department
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As a fresher it's an good experience along with learning new skills.
Nothing as for now
Employer’s Response
Thanks for the review. We are delighted to hear that as a fresher you learnt new skills.
Full Time
Customer Success Department
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It’s good atmosphere
No leave for employees
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks . Please get in touch with HR to discuss your specific leave concern.
Retail & B2C Sales Department
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It was really good to work with the team and learn a lot and also helps to improve my communication skills too
Only hike is little bit problem
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Full Time
Operations Department
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"InforSearch BPO Service Pvt Ltd stands out for its exceptional service and dedication to client success. Their skilled team delivers accurate, timely solutions, ensuring seamless operations and superior customer support. With a focus on quality and efficiency, they consistently exceed expectations and are a trusted partner in driving business growth." I really like the work culture and the environment here. Yes I appreciate the work-life balance that the company has. Infosearch provides opportunities to explore more domain....Read More
Not having canteen facility.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your insightful review! We are delighted to hear about your positive experiences with our service quality and work culture. Your appreciation for our team's dedication to client success motivates us to keep improving. We acknowledge your concern regarding the lack of a canteen facility and will take it into account as we explore ways to enhance employee satisfaction. Your feedback is crucial to our ongoing development, and we are grateful for your contributions to our team!
Full Time
Customer Success Department
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Yes
Nothing as such to dislike here
Employer’s Response
Thank you for taking the time to share your positive experience with us.
Full Time
Non Voice Department
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I have a great experience at this company, working culture is good seniors and teal leaders are very friendly with co workers
No drawback during my work experience with them
Employer’s Response
Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciate the working culture and the support from your seniors and team leaders. It’s great to know that you have had a positive experience while working here.
Full Time
Voice / Blended Department
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Good place to work
Nothing
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We appreciate your Feedback and thank you so much.
Full Time
Back Office Department
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Flexibility Work-life balance Fair pay
company restructuring
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank You. Please approach the HR to understand your specific concern .
Full Time
Voice / Blended Department
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Nothing like that
Need to ask every single time for leave
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Rest assured your concern will be looked into. Thanks for your feedback.
Full Time
Background Verification Department
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Easy interview process
You'll feel as if you are in some sort of school literally
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Support Department
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Flexible to work, enjoyed with team work,
It was good and satisfied and huge support working with our Manager Mr. Rajesh sir... Dislike was worked in his absence..
Work life was good learned many process and my speech was my growth.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
It's heartwarming to receive such positive feedback.
Full Time
Voice / Blended Department
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Work environment and management.
None
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank You.
Full Time
Data Science & Machine Learning Department
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I am a former employee of Infosearch BPO services. I still remember the wonderful days I worked there. I have experienced good work culture & good work satisfaction. I convey my sincere thanks to the top level leaders of this organization & team leaders who offered me a great, wonderful opportunity to develop my skills for pursuing my career.
Nothing in specific
Work days: Monday to Saturday (Strict Timings)
Employer’s Response
Thank you so much for taking some time to leave us a feedback. We are so glad to hear that you had such a positive experience with us. Wishing you all the best .
Full Time
HR Operations Department
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Great move for freshers to take up a career and enhance their skills . Friendly and flexible approach from management .Good choice for job seekers !
Nothing so called as cons . Can provide cab facilities in future
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your feedback. We're delighted to hear that you find our company a great opportunity for freshers and appreciate the friendly and flexible management approach. We look for ways to enhance our employee experience. Your insights are valuable to us.
Full Time
Customer Success Department
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I've been working at Infosearch BPO Services since 2019, and it has been a rewarding experience. As a Senior Executive, I can confidently say that this is one of the best places for freshers to start their career. The learning opportunities are vast, ranging from BPO voice and non-voice processes to client handling and system knowledge. The work environment is friendly and supportive, with colleagues Who are always willing to help and share their expertise. The company truly fosters a collaborative and growth-oriented culture. If you're looking for a place to build your skills and grow professionally, Infosearch BPO Services is a great choice💯...Read More
• The management could be more approachable and maintain better communication with employees, fostering a more open and supportive atmosphere. • The salary hike percentage is lower than expected, and it would be great if it reflected the hard work and contributions of the employees more accurately. • Opportunities for career advancement could be more transparent and structured.
Work days: Rotational Shift (Strict Timings)
Employer’s Response
We appreciate your feedback and are glad to know that you value the learning opportunities and collaborative culture here at Infosearch BPO Services. We understand your concerns regarding management approachability and salary adjustments. Rest assured, we are always looking for ways to enhance communication and career advancement pathways. Your input helps us grow as an organization.
Full Time
Data Science & Machine Learning Department
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The work Environment is commendable, characterized by a grounded management Team. The Leader is both wise and sensible, often anticipating our needs before we express them. Since Joining this team, I have learned the value of time commitment. While management maintains a strict approach, it is very secure workplace for both Men and Women. The Salary is crucial for my family's well being. I extend my heartfelt gratitude to the management for their consistent punctuality in salary disbursement, even during the challenging times of the pandemic. The company has provided us with opportunities to acquire new skills, and the extra hours worked are compensated as incentives, which align well with my salary. Notably, If Srini Sir becomes aware that any employee has not had a meal, they promptly ensures that food is provided without delay. There is a personalized focus on each employees. Addittionaly, a special bonus is offered to referrals, which is an excellent initiative. To date, I have assisted around eight friends in joining the company and they are all satisfied and happy....Read More
Hygiene is restrooms. Insufficient space for employee when they are unwell.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We genuinely appreciate your feedback and are glad to know that our management team has positively impacted your experience. Your kind words about the timely salary disbursement and personalized support are encouraging. We also take your concerns about restroom hygiene and workspace seriously and will prioritize addressing these issues to enhance our workplace. Thank you for being a part of our team and for your referrals!
Full Time
HR Operations Department
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I have been working here for more than 3 years now and the Management has given me an opportunity to work in different domains and they have been very supporrive throughout.
Nothing as of now.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank You.
Full Time
Administration Department
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I really like the work culture and the environment here. Yes I appreciate the work-life balance that the company has. Infosearch provides opportunities to explore more domain. Overall it's a wonderful place to work with since you'll be treated as one with no bias. And I really love the company's cafeteria, they provide healthy and tasty snacks. No work pressure. Eventually I learnt a lot within a short period of time....Read More
I just wanted to mention one thing is that, they can offer healthy snacks everyday.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your positive feedback. Your concern will be addressed.
Full Time
Operations Department
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I have been working here for almost 1 year. Management is fantastic and supportive. Balaji (Director) is so knowledgeable and he treats everyone equally. Positive:- Work culture Women's safety Employers benifits, etc...
Nothing, so far
Work days: Monday to Friday (Strict Timings)
Employer’s Response
Thank you
Full Time
CSR & Sustainability Department
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My experience at Infosearch BPO Service has been nothing short of fantastic. The company's commitment to its employees is a top-notch workplace in the BPO industry. I am proud to be a part of the InfoSearch family and look forward to continued success with this outstanding organization.
Nothing dislike about Infosearch BPO Service.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks a lot. Wishing you the best to continue your service with Infosearch.
Full Time
Non Voice Department
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Improve Gaming knowledge, AI tool uses
End timing is too late..
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves International Travel.
Employer’s Response
Thank you for taking the time to share your feedback with us. We’re glad to hear that you appreciate the focus on improving gaming knowledge and the use of AI tools. We understand that the end timing can be challenging, and we value your input as we look for ways to enhance work-life balance for all our team members.
Full Time
Recruitment & Talent Acquisition Department
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Employer’s Response
Thank you for taking the time to share your feedback with us.
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Full Time
Compensation & Benefits Department
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Good work environment...
Nothing as of now
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your feedback with us. We're delighted to hear that you find our work environment positive.
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