Infosearch BPO Services Customer Care Executive Reviews
based on 3 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 19 Dec, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
4.0
Skill development
3.7
Salary & Benefits
3.1
Work Satisfaction
3.1
Company culture
3.1
Job Security
2.7
Work-Life balance
2.7
Promotions/Appraisal
Infosearch BPO Services is rated
3.7 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Infosearch BPO Services is rated
3.7 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
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Popular
Customer Care Executive in
Chennai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 28 Oct 2023
Likes
It’s good atmosphere
Dislikes
No leave for employees
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks . Please get in touch with HR to discuss your specific leave concern.
Customer Care Executive in
Chennai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Dec 2024
Likes
As a fresher it's an good experience along with learning new skills.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Chennai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Sep 2024
Likes
"InforSearch BPO Service Pvt Ltd stands out for its exceptional service and dedication to client success. Their skilled team delivers accurate, timely solutions, ensuring seamless operations and superior customer support. With a focus on quality and efficiency, they consistently exceed expectations and are a trusted partner in driving business growth." I really like the work culture and the environment here. Yes I appreciate the work-life balance that the company has. Infosearch provides opportunities to explore more domain....Read More
Dislikes
Not having canteen facility.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your insightful review! We are delighted to hear about your positive experiences with our service quality and work culture. Your appreciation for our team's dedication to client success motivates us to keep improving. We acknowledge your concern regarding the lack of a canteen facility and will take it into account as we explore ways to enhance employee satisfaction. Your feedback is crucial to our ongoing development, and we are grateful for your contributions to our team!
Customer Support Executive in
Chennai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Sep 2024
Likes
Good place to work
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We appreciate your Feedback and thank you so much.
Customer Support Executive in
Gopalapuram
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Aug 2024
Likes
Flexibility
Work-life balance
Fair pay
Dislikes
company restructuring
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank You. Please approach the HR to understand your specific concern .
Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 07 May 2024
Likes
Nothing like that
Dislikes
Need to ask every single time for leave
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Rest assured your concern will be looked into. Thanks for your feedback.
Customer Service Executive in
Chennai
Full Time
·
Background Verification Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 21 Oct 2022
Likes
Easy interview process
Dislikes
You'll feel as if you are in some sort of school literally
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Full Time
·
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 13 Oct 2021
Likes
Flexible to work, enjoyed with team work,
Dislikes
It was good and satisfied and huge support working with our Manager Mr. Rajesh sir... Dislike was worked in his absence..
Work Details
Work life was good learned many process and my speech was my growth.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
It's heartwarming to receive such positive feedback.
Telecalling Executive in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Apr 2023
Likes
Work environment and management.
Dislikes
None
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank You.
Customer Service Executive in
Chennai
Full Time
·
Data Science & Machine Learning Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Feb 2019
Likes
I am a former employee of Infosearch BPO services. I still remember the wonderful days I worked there. I have experienced good work culture & good work satisfaction. I convey my sincere thanks to the top level leaders of this organization & team leaders who offered me a great, wonderful opportunity to develop my skills for pursuing my career.
Dislikes
Nothing in specific
Work Details
Work days: Monday to Saturday
(Strict Timings)
Employer’s Response
Thank you so much for taking some time to leave us a feedback. We are so glad to hear that you had such a positive experience with us. Wishing you all the best .
Customer Service Executive in
Gopalapuram chennai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Jan 2023
Likes
Fraud company they hold my salary and experience certificate
Dislikes
Fraud management and TL
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Telecalling Executive in
Chennai
Business Process Outsourcing Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 29 Jul 2022
Likes
It's really good. Made so many friends
Dislikes
Nothing to say bad about it
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other Infosearch BPO Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
HR Recruiter in
Gopalapuram
Full Time
·
HR Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Nov 2024
Likes
Great move for freshers to take up a career and enhance their skills . Friendly and flexible approach from management .Good choice for job seekers !
Dislikes
Nothing so called as cons . Can provide cab facilities in future
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your feedback. We're delighted to hear that you find our company a great opportunity for freshers and appreciate the friendly and flexible management approach. We look for ways to enhance our employee experience. Your insights are valuable to us.
Senior Executive Operations in
Chennai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Oct 2024
Likes
I've been working at Infosearch BPO
Services since 2019, and it has been a rewarding experience. As a Senior Executive, I can confidently say that this is one of the best places for freshers to start their career.
The learning opportunities are vast, ranging from BPO voice and non-voice processes to client handling and system knowledge. The work environment is friendly and supportive, with colleagues Who are always willing to help and share their expertise. The company truly fosters a collaborative and growth-oriented culture. If you're looking for a place to build your skills and grow professionally, Infosearch
BPO Services is a great choice💯...Read More
Dislikes
• The management could be more approachable and maintain better communication with employees, fostering a more open and supportive atmosphere.
• The salary hike percentage is lower than expected, and it would be great if it reflected the hard work and contributions of the employees more accurately.
• Opportunities for career advancement could be more transparent and structured.
Work Details
Work days: Rotational Shift
(Strict Timings)
Employer’s Response
We appreciate your feedback and are glad to know that you value the learning opportunities and collaborative culture here at Infosearch BPO Services. We understand your concerns regarding management approachability and salary adjustments. Rest assured, we are always looking for ways to enhance communication and career advancement pathways. Your input helps us grow as an organization.
Data Annotation Engineer in
Chennai
Full Time
·
Data Science & Machine Learning Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Sep 2024
Likes
The work Environment is commendable, characterized by a grounded management Team. The Leader is both wise and sensible, often anticipating our needs before we express them. Since Joining this team, I have learned the value of time commitment. While management maintains a strict approach, it is very secure workplace for both Men and Women. The Salary is crucial for my family's well being. I extend my heartfelt gratitude to the management for their consistent punctuality in salary disbursement, even during the challenging times of the pandemic. The company has provided us with opportunities to acquire new skills, and the extra hours worked are compensated as incentives, which align well with my salary. Notably, If Srini Sir becomes aware that any employee has not had a meal, they promptly ensures that food is provided without delay. There is a personalized focus on each employees. Addittionaly, a special bonus is offered to referrals, which is an excellent initiative. To date, I have assisted around eight friends in joining the company and they are all satisfied and happy....Read More
Dislikes
Hygiene is restrooms. Insufficient space for employee when they are unwell.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We genuinely appreciate your feedback and are glad to know that our management team has positively impacted your experience. Your kind words about the timely salary disbursement and personalized support are encouraging. We also take your concerns about restroom hygiene and workspace seriously and will prioritize addressing these issues to enhance our workplace. Thank you for being a part of our team and for your referrals!
Manager HRD in
Chennai
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Aug 2024
Likes
I have been working here for more than 3 years now and the Management has given me an opportunity to work in different domains and they have been very supporrive throughout.
Dislikes
Nothing as of now.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank You.
HR Recruiter in
Gopalapuram
Full Time
·
Administration Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Aug 2024
Likes
I really like the work culture and the environment here. Yes I appreciate the work-life balance that the company has. Infosearch provides opportunities to explore more domain. Overall it's a wonderful place to work with since you'll be treated as one with no bias. And I really love the company's cafeteria, they provide healthy and tasty snacks. No work pressure. Eventually I learnt a lot within a short period of time....Read More
Dislikes
I just wanted to mention one thing is that, they can offer healthy snacks everyday.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your positive feedback. Your concern will be addressed.
Team Lead Operations in
Chennai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Aug 2024
Likes
I have been working here for almost 1 year. Management is fantastic and supportive. Balaji (Director) is so knowledgeable and he treats everyone equally.
Positive:-
Work culture
Women's safety
Employers benifits, etc...
Dislikes
Nothing, so far
Work Details
Work days: Monday to Friday
(Strict Timings)
Employer’s Response
Thank you
CSR Executive in
Gopalapuram
Full Time
·
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jul 2024
Likes
My experience at Infosearch BPO Service has been nothing short of fantastic. The company's commitment to its employees is a top-notch workplace in the BPO industry. I am proud to be a part of the InfoSearch family and look forward to continued success with this outstanding organization.
Dislikes
Nothing dislike about Infosearch BPO Service.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks a lot. Wishing you the best to continue your service with Infosearch.
Processing Executive in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Environment, Team, Seniors support
Dislikes
Nothing as of now
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your thoughtful review. We’re glad to hear that you find the environment and team support to be commendable. Your satisfaction is our priority, and it’s wonderful to know there are no dislikes at this time.
Data Analyst in
Chennai
Full Time
·
Health Informatics Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Good job life is useful not information of job
Dislikes
Yes above salary of job day software in a office and good luck
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Web Developer in
Gopalapuram
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Dec 2024
Likes
1) Nice place learn new things
2) Working with TL
3) HR/Management support
Dislikes
Nothing as of now
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
We truly appreciate your positive feedback! It’s wonderful to know that you enjoy the learning opportunities and the support from your team leader and HR.
People also ask about Infosearch BPO Services's Customer Care Executives
How is Infosearch BPO Services to work for?
Infosearch BPO Services is rated 3.7 out of 5, based on 3 reviews by employees on AmbitionBox.
Infosearch BPO Services is known for Skill development which is rated at the top and given a rating of 4.0. However, Work-Life balance is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Infosearch BPO Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Infosearch BPO Services?
According to AmbitionBox ratings, Infosearch BPO Services employees rate its salary and benefits as 3.7 out of 5. You can know more about Infosearch BPO Services Salaries at AmbitionBox
How is the work culture at Infosearch BPO Services?
Work culture is rated 3.1 at Infosearch BPO Services by 3 employees. While job security is rated 3.1 and work-life balance is rated 2.7 at Infosearch BPO Services. Read detailed reviews by employees of Infosearch BPO Services on AmbitionBox.