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Infosearch BPO Services
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Filter reviews by Infosearch BPO Services Customer Service Executive Reviews
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What employees say about Infosearch BPO Services?
Insights from employee reviews on AmbitionBox
Workplace insights
Strict (7pm - 4.30am)
50% employees reported
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Gender based rating
Rated by Women
2 reviews
Rated by Men
3 reviews
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5 reviews found
Customer Service Executive in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Employer’s Response
We truly value your feedback and appreciate your review
Overall Rating
Customer Service Executive in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing like that
Dislikes
Need to ask every single time for leave
- Salary - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Rest assured your concern will be looked into. Thanks for your feedback.
Customer Service Executive in Chennai
Full Time
Background Verification Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Easy interview process
Dislikes
You'll feel as if you are in some sort of school literally
- Salary - Poor
- Promotions - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Chennai
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am a former employee of Infosearch BPO services. I still remember the wonderful days I worked there. I have experienced good work culture & good work satisfaction. I convey my sincere thanks to the top level leaders of this organization & team leaders who offered me a great, wonderful opportunity to develop my skills for pursuing my career.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing in specific
Work Details
Work days: Monday to Saturday (Strict Timings)
Employer’s Response
Thank you so much for taking some time to leave us a feedback. We are so glad to hear that you had such a positive experience with us. Wishing you all the best .
Customer Service Executive in Gopalapuram chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fraud company they hold my salary and experience certificate
Dislikes
Fraud management and TL
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Top trending discussions
Similar Designation Reviews
Team Lead in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
"InforSearch BPO Service Pvt Ltd stands out for its exceptional service and dedication to client success. Their skilled team delivers accurate, timely solutions, ensuring seamless operations and superior customer support. With a focus on quality and efficiency, they consistently exceed expectations and are a trusted partner in driving business growth." I really like the work culture and the environment here. Yes I appreciate the work-life balance that the company has. Infosearch provides opportunities to explore more domain....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not having canteen facility.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your insightful review! We are delighted to hear about your positive experiences with our service quality and work culture. Your appreciation for our team's dedication to client success motivates us to keep improving. We acknowledge your concern regarding the lack of a canteen facility and will take it into account as we explore ways to enhance employee satisfaction. Your feedback is crucial to our ongoing development, and we are grateful for your contributions to our team!
Customer Support Executive in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Work-life balance - Good
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us.
Telecalling Executive in Gopalapuram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's good company to learning
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Environment
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We're glad to hear that you find our company a good place for learning and growth. However, we regret to learn that you have concerns about the work environment. Your feedback is crucial, and we will take it into consideration as we strive to foster a positive atmosphere for all our employees.
Customer Care Executive in Gopalapuram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I developed the communication skills
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Regarding salary I felt little uncomfortable
Employer’s Response
Thank you for taking the time to share your feedback with us. We're glad to hear that you found value in developing your communication skills during your time here. However, we regret to learn that you felt uncomfortable regarding salary. We continuously strive to create a fair and supportive environment, and your insights will help us in this journey.
Customer Support Executive in Gopalapuram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as such to dislike here
Employer’s Response
Thank you for taking the time to share your positive experience with us.
Process Associate in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I have a great experience at this company, working culture is good seniors and teal leaders are very friendly with co workers
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
No drawback during my work experience with them
Employer’s Response
Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciate the working culture and the support from your seniors and team leaders. It’s great to know that you have had a positive experience while working here.
Customer Care Executive in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
As a fresher it's an good experience along with learning new skills.
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Nothing as for now
Employer’s Response
Thanks for the review. We are delighted to hear that as a fresher you learnt new skills.
Customer Support Executive in Gopalapuram
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexibility Work-life balance Fair pay
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
company restructuring
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank You. Please approach the HR to understand your specific concern .
Customer Support Executive in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good place to work
- Salary - Good
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing
- Promotions - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We appreciate your Feedback and thank you so much.
Customer Care Executive in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It’s good atmosphere
- Skill development - Good
Dislikes
No leave for employees
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks . Please get in touch with HR to discuss your specific leave concern.
Other Infosearch BPO Services Reviews
HR Recruiter in Gopalapuram
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great move for freshers to take up a career and enhance their skills . Friendly and flexible approach from management .Good choice for job seekers !
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing so called as cons . Can provide cab facilities in future
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your feedback. We're delighted to hear that you find our company a great opportunity for freshers and appreciate the friendly and flexible management approach. We look for ways to enhance our employee experience. Your insights are valuable to us.
Senior Executive Operations in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I've been working at Infosearch BPO Services since 2019, and it has been a rewarding experience. As a Senior Executive, I can confidently say that this is one of the best places for freshers to start their career. The learning opportunities are vast, ranging from BPO voice and non-voice processes to client handling and system knowledge. The work environment is friendly and supportive, with colleagues Who are always willing to help and share their expertise. The company truly fosters a collaborative and growth-oriented culture. If you're looking for a place to build your skills and grow professionally, Infosearch BPO Services is a great choice💯...Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
• The management could be more approachable and maintain better communication with employees, fostering a more open and supportive atmosphere. • The salary hike percentage is lower than expected, and it would be great if it reflected the hard work and contributions of the employees more accurately. • Opportunities for career advancement could be more transparent and structured.
Work Details
Work days: Rotational Shift (Strict Timings)
Employer’s Response
We appreciate your feedback and are glad to know that you value the learning opportunities and collaborative culture here at Infosearch BPO Services. We understand your concerns regarding management approachability and salary adjustments. Rest assured, we are always looking for ways to enhance communication and career advancement pathways. Your input helps us grow as an organization.
Data Annotation Engineer in Chennai
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work Environment is commendable, characterized by a grounded management Team. The Leader is both wise and sensible, often anticipating our needs before we express them. Since Joining this team, I have learned the value of time commitment. While management maintains a strict approach, it is very secure workplace for both Men and Women. The Salary is crucial for my family's well being. I extend my heartfelt gratitude to the management for their consistent punctuality in salary disbursement, even during the challenging times of the pandemic. The company has provided us with opportunities to acquire new skills, and the extra hours worked are compensated as incentives, which align well with my salary. Notably, If Srini Sir becomes aware that any employee has not had a meal, they promptly ensures that food is provided without delay. There is a personalized focus on each employees. Addittionaly, a special bonus is offered to referrals, which is an excellent initiative. To date, I have assisted around eight friends in joining the company and they are all satisfied and happy....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Hygiene is restrooms. Insufficient space for employee when they are unwell.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We genuinely appreciate your feedback and are glad to know that our management team has positively impacted your experience. Your kind words about the timely salary disbursement and personalized support are encouraging. We also take your concerns about restroom hygiene and workspace seriously and will prioritize addressing these issues to enhance our workplace. Thank you for being a part of our team and for your referrals!
Manager HRD in Chennai
Full Time
HR Operations Department
Overall Rating
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Skill development
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Work-life balance
Likes
I have been working here for more than 3 years now and the Management has given me an opportunity to work in different domains and they have been very supporrive throughout.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as of now.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank You.
HR Recruiter in Gopalapuram
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
I really like the work culture and the environment here. Yes I appreciate the work-life balance that the company has. Infosearch provides opportunities to explore more domain. Overall it's a wonderful place to work with since you'll be treated as one with no bias. And I really love the company's cafeteria, they provide healthy and tasty snacks. No work pressure. Eventually I learnt a lot within a short period of time....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I just wanted to mention one thing is that, they can offer healthy snacks everyday.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your positive feedback. Your concern will be addressed.
Team Lead Operations in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I have been working here for almost 1 year. Management is fantastic and supportive. Balaji (Director) is so knowledgeable and he treats everyone equally. Positive:- Work culture Women's safety Employers benifits, etc...
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing, so far
Work Details
Work days: Monday to Friday (Strict Timings)
Employer’s Response
Thank you
CSR Executive in Gopalapuram
Full Time
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My experience at Infosearch BPO Service has been nothing short of fantastic. The company's commitment to its employees is a top-notch workplace in the BPO industry. I am proud to be a part of the InfoSearch family and look forward to continued success with this outstanding organization.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing dislike about Infosearch BPO Service.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks a lot. Wishing you the best to continue your service with Infosearch.
Senior Processing Executive in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Skill development - Poor
- Promotions - Poor
Overall Rating
Data Annotation Engineer in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
Dislikes
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Processing Executive in Gopalapuram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
To grow my skill as well my talent
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Time of work
- Company culture - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your review. It’s great to hear that you find value in the skill growth opportunities we provide. We acknowledge your concerns regarding the work hours and appreciate you bringing this to our attention. We continuously strive to improve our workplace, and your feedback is essential in guiding our efforts.
Tell us how to improve this page.
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 5 Infosearch BPO Services reviews submitted by Infosearch BPO Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Infosearch BPO Services is the right company for you.... 0% employees reported the work timings at Infosearch BPO Services as . Read more- Home >
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