IndusInd Bank Customer experience Manager Reviews

Likes

Good Package

Dislikes

Toxic work culture they made you to work on all Saturday's and even govt holidays and moreover on Sunday also and lot of concalls they won't allow you to work and worst HR and using lot of un parliamentary works etc., hence not to recommend this bank for my enemy also.

Likes

Lower management is not supportive, higher management ceo level Nation level is very supportive, you can reach directly to them doesn't matter on which post you are.

Dislikes

Lower management not good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Only thing i like salary on 25 of every month nothing else

Dislikes

No proper support from managers branch managers are dangerous towards employee favourite employe get good support . Not treat equally . No proper hr support . Manager use their power to spoil employee life. Unrealistic target . This is not bank these are insurance company. They only focus on insurance. No proper training. No propersupport . Second thing if u have do pr die situation then join Indusind bank other wise explore your self and search other opportunities. Hr not received your call . Hr will also not understand your problem even you share medical thereafter they will not relieve you . Hr is only for name and position. Huge politics . If you hard worker employee and source good business then managers will map your clients to his favourite employee. They will treat you like you are slave. (Convulsion) Pls don’t join until and unless you have do or die situation either join for 1 or 6 months after resigned )...Read More

Likes

Work culture and good support from middle management

Dislikes

The top management never bothers about employees, they purely depends only with corporate staff, and maintains favoritism, they never likes employees who stays in the organization for more years and never take the experience into count

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

IndusInd Bank offer a dynamic work environment fostering innovation professional growth and customer centric excellence enabling impactful achievements.

Dislikes

At IndusInd Bank the high pressure work environment and demanding target can sometimes impact work life balance and employee well-being.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Less pressure than other bank.

Dislikes

Basic savings account is rs 20k which is very very high.I think bank doesnot know that how to acquire customers like other banks whose basic account starts from rs 2500 like bandhan Bank.And the salary hike is very very low like negligible.

Likes

Focus on branch management, like gave proper branch staff, equipment ( passbook printer, sitting chair, good connection of internet etc) .

Dislikes

Branch far from market, account opening distance criteria like 500 mts only, some minor approval also take from ZH, account close approval also taken from ZH. Without branch staff or customer consent high value debit card dispatch etc.

Likes

Job security, salary on time

Dislikes

At Opus center, Mumbai, Work culture is very pathetic, the super Manager raises issues which are not even required and are small. Work life balance is poor. Hasim Shaikh is Therki and favour majority female employees. Promotion is poorly done.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Learning new things and take advantage of working with the company and the entire team.

Dislikes

System process will not be full on-line & lag of the many time

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

I love work with indusind bank because of office in time and out.

Dislikes

It's a company work profile set another work doing but demanding more work than offer.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes excellnt service indusland bank

Dislikes

Not relive on time daily basis

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Pathetic work experience, u will end up finding yourself as a telecaller. Yes u will get a good salary, but it will be on the cost of deteriorating your whole career. U won't get any value in the other banks, because all others know the bad quality of books, credit card telecalling, etc.

Dislikes

Mentioned above

Likes

I have worked at Indusind bank Contact Centre . There HR were very helpful and they treat every employee as a family member . They try to help them in every moment Wherever they feel needed . Manager and team leaders were also very helpful and guiding the colleague very well and motivates them to achieve their goal They are flexible and friendly in nature . So this was my experience . Thanks and Regards Ex employee...Read More

Dislikes

They can make some plan for outing and it will Help to get connection with the employee and all of them would know each other very well. So they nobody would get bore over there. They can plan some outdoor games too for The fitness of the employee . It will be beneficial for the company growth And will also motivate the employee to do the job passionately. Never get more out of it. Thank you

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

a good work-life balance, a supportive team environment, good learning opportunities, a target-oriented culture that encourages growth, and a strong focus on customer service

Dislikes

intense pressure to meet targets, poor work-life balance, a toxic work culture with micromanagement, lack of career progression opportunities, inconsistent management practices, and high attrition rates;

Likes

Did not come across a single point

Dislikes

Work culture is just pathetic... No place for growth... As a RM, the only ask is to bring your own base of customers and do not depend on the banks books... Bank needs to introspect there approach if they are doing lateral hiring.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Products are good.

Dislikes

How employees are treated. Unwanted demands, systems are not supportive. IT team is not at all helpful. To get a small work done it takes weeks.. Staff shortage always. Very Bad culture.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.