IndusInd Bank Associate Manager - Customer Service Reviews

Likes

Did not come across a single point

Dislikes

Work culture is just pathetic... No place for growth... As a RM, the only ask is to bring your own base of customers and do not depend on the banks books... Bank needs to introspect there approach if they are doing lateral hiring.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing as such

Dislikes

There is no job security in Synergy department (Vehicle Loan) in IndusInd Bank, branch people are not supportive in providing leads, management led by RSM Mr Samrat Chakraborty and ASM Mr Smarajit Bhar is extremely toxic as they will continuously pressurise to resign forcefully from the organisation if anyone does not achieve the sales target every month and the sales target provided by the management is beyond expectations, the practices followed inside is extremely faulty. Request to please do not join the vehicle loan department in IndusInd Bank....Read More

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Likes

Work culture and good support from middle management

Dislikes

The top management never bothers about employees, they purely depends only with corporate staff, and maintains favoritism, they never likes employees who stays in the organization for more years and never take the experience into count

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

I am working as Senior Credit Analyst in Mid corporate. Work life balance, knowledge uplift, work satisfaction are very good. Salary and Appraisal are low when compared to industry. Seniors guide us well.

Dislikes

Salary and Appraisal.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Less pressure than other bank.

Dislikes

Basic savings account is rs 20k which is very very high.I think bank doesnot know that how to acquire customers like other banks whose basic account starts from rs 2500 like bandhan Bank.And the salary hike is very very low like negligible.

Likes

Job security, salary on time

Dislikes

At Opus center, Mumbai, Work culture is very pathetic, the super Manager raises issues which are not even required and are small. Work life balance is poor. Hasim Shaikh is Therki and favour majority female employees. Promotion is poorly done.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

NOTHING 😔

Dislikes

1. There is no job security in Synergy department( Vehicle Loan), In IndusInd Bank. 2. Branch people are not at all supportive to provide auto loan leads, because no one focuses on this perticular product. 3.Management are extremely toxic. RSM Mr. Samrat Chakraborty and ASM Mr. Smarajit Bhar this 2 person are extremely toxic and nonsense and Worthless.They will continuously Pressurise to resign forcefully from the organisation,If anyone doesn't achieve their target every month and the target provided by the management is beyond expectations. 4.Here a new employee has the same sales target as a 2 years old vintage employee has. 5.They speaks very bad languages to their team members. 6.Miss Shailaja ( Synergy HR) useless person. She has no power to solve any problem. Please it's a request do not join this department.....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There is an option for promotional growth even if you are newly joined i.e continuum program

Dislikes

Work life balance, staff shortages, work load

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

a good work-life balance, a supportive team environment, good learning opportunities, a target-oriented culture that encourages growth, and a strong focus on customer service

Dislikes

intense pressure to meet targets, poor work-life balance, a toxic work culture with micromanagement, lack of career progression opportunities, inconsistent management practices, and high attrition rates;

Likes

Products are good.

Dislikes

How employees are treated. Unwanted demands, systems are not supportive. IT team is not at all helpful. To get a small work done it takes weeks.. Staff shortage always. Very Bad culture.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Lower management is not supportive, higher management ceo level Nation level is very supportive, you can reach directly to them doesn't matter on which post you are.

Dislikes

Lower management not good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

The only thing to like is flexibility

Dislikes

1. Work culture totally sucks.. there is nothing like wealth. They don't have any book or customers to give. 2. Whatever business happens it happens only on MF churning. 3. Country Head takes call on every Saturday and Sunday. Totally abusive. 4. Out of 4 Zonal Heads 3 of them have resigned. 5. Think before joining because many organization there don't hire from IndusInd Bank.

Work Details

Work timings: Strict Timings

Likes

Office timing is very good, no one works after 6.30pm( 9.30am-6.30pm). Work life balance is very good here.

Dislikes

Promotion is just for namesake.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance Supportive seniors

Dislikes

Low opportunities for growth. Appraisals are late & very low. Internal policies are lesser defined and mostly sales oriented

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Only Office Timing

Dislikes

IT Department is Very Poor, Working Culture, Login Process Very Lengthy and Complicated with so Many errors, System issues, Connectivity Problems in months of many Days, High Interest Rates, Working without Travelling Allowance.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Job Stability: Banks often provide secure and steady employment. Competitive Benefits: Many banks offer attractive benefits such as health insurance, retirement plans, and bonuses. Professional Growth Opportunities: Banks encourage skill development and provide clear career progression paths. Work-Life Balance: Certain roles, particularly in established banks, offer manageable working hours. Structured Environment: Banking jobs are usually well-organized with defined roles and processes. Networking Opportunities: Interaction with diverse clients and professionals can expand one’s professional network. Learning Opportunities: Exposure to financial markets, customer service, and business operations provides valuable knowledge. Dislikes Repetitive Tasks: Routine processes can sometimes feel monotonous. High Pressure: Meeting sales targets or regulatory compliance deadlines can be stressful. Strict Hierarchies: The structured environment may limit creative problem-solving or innovation. Limited Flexibility: In-office attendance is often mandatory, with limited opportunities for remote work. Customer Complaints: Handling difficult clients or complaints can be challenging and draining. Regulatory Burden: Adhering to complex rules and regulations can be overwhelming. Slow Limited Flexibility: In-office attendance is often mandatory, with limited opportunities for remote work. Customer Complaints: Handling difficult clients or complaints can be challenging and draining. Regulatory Burden: Adhering to complex rules and regulations can be overwhelming. Slow Decision-Making: Processes can be delayed due to bureaucratic hurdles...Read More

Dislikes

Limited Flexibility: In-office attendance is often mandatory, with limited opportunities for remote work. Customer Complaints: Handling difficult clients or complaints can be challenging and draining. Regulatory Burden: Adhering to complex rules and regulations can be overwhelming. Slow Decision-Making: Processes can be delayed due to bureaucratic hurdles