iEnergizer Senior Customer Support Executive Reviews
based on 35 reviews
Updated 30 Nov, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
4.3
Salary & Benefits
3.6
Work-Life balance
3.4
Job Security
3.4
Company culture
3.3
Work Satisfaction
3.3
Skill development
3.2
Promotions/Appraisal
iEnergizer is rated
3.6 out of 5 stars on
AmbitionBox, based on 35 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
iEnergizer is rated
3.6 out of 5 stars on
AmbitionBox, based on 35 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in iEnergizer Senior Customer Support Executive Reviews
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35 reviews found
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Popular
Senior Customer Support Executive in
Noida sec 60
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Nov 2021
Likes
Familiar atmosphere, senior's behaviour very friendly and growth opportunity based on equality.
Dislikes
During the shift staff is not allowed to go outside of the company.
Work Details
Work life was much comfortable and friendy atmosphere.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Support Executive in
Noida Sector 58
Full Time
·
SCM & Logistics Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 23 Sep 2022
Likes
I like good invirement, and Nice cafat area, good food facility available under cantin.
Dislikes
Everything is good but management is very slowly working.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Similar companies for Senior Customer Support Executive
It's comfortable job and job is secured and salary comes every 7th of month
Dislikes
There is lot of politics and the management doesn't address our issue theay providing very less salary for domestic process and career growth is very slow
Work Details
Nothing good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
New Delhi
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Jun 2024
Likes
Learning many things , good work environment
Dislikes
Company not giving any opportunity
Senior Customer Support Executive in
Noida
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Very poor company to work. Management is even worst.
Dislikes
I am unable to find any positive point of there. Company never care about their employees. Very bad experience there.
Although I learned alot working there but still the memories are not good working there.
Work Details
Nothing in front of only work
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Noida
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 10 Jun 2020
Likes
Well, it's been almost an year of my employment with Ienergizer and I was working as a senior customer support executive in one of their premium international campaign. My initial days were good to be honest, I was offered a pretty handsome compensation which initially seemed to have made life easier in the company. Now let me sharean important spoiler, the company doesn't have PF deduction policy, hence the in-hand salary might seem the best in class and is almost the same as the CTC offered. However, I eventually realized the disadvantages of not having a PF account.
I managed to perform pretty well since my training days and always met my KPIs because of which I was well known to the process management in a very short span of time but that didn't really help me during the pandemic situation. I was benched by the process for 3 months during the lockdown and the company denied to provide salary for 3 months even though I was capable of Work from home and I had my own PC. Process management stated that they didn't have any requirement from the client. I tried to reach the HR management and they also stated the same thing.
So, in short if you're capable of working in a company with ZERO job security, you might check this one!...Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Executive in
Noida
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 01 Oct 2020
Likes
..
Dislikes
Company policies could have been better there are no sick leaves or annual leaves , if sick you can take only earned leaves or casual leaves which is 1 for every month , you will end up having no leaves atlast company deducts your 7000 and one day pay .
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
iEnergizer.
Senior Customer Support Executive in
Noida
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 28 Jul 2020
Likes
It is hard and saddened to say that lot of people has lost their jobs including me and surprising thing is that there is no hiring for the ex employees till the next 6 months.
Dislikes
Non paid extra logins
Work Details
It is just an average experience overall as one can get only fixed salary without any extra benefits. Every quarterly they run RnR to gift some guddies to the top performers.
Work related travel: This job involves
Travel Within City.
Senior Customer Support Executive in
Noida
Non Voice process Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 07 Oct 2020
Likes
Work culture
Dislikes
Politics on the work floor.. and if they have less work flow then they put the candidates on PIP .. no matter how good you are at the work floor.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Support Executive in
Noida
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Mar 2022
Likes
Worst organization all things are illegal inside the campus
Dislikes
All things under this campus are illegal
Work Details
Worzt
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Noida
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 22 Mar 2018
Likes
Salary
Dislikes
Work life balance
Work Details
Hectic
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Noida
Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 25 May 2018
Likes
Apart from little job security nothing is good. Good company for beginners. But do not waste ur valuable time there as I did.
Dislikes
Management is a kind of worsen. If u can paddling then there is a little chance of growth. And if ur relative work higher in management then u will be succeed in no time.
Work Details
Lot of pressure with little payout. Salary deduction is more than normal there. Every month there is salary deduction with never heard reasons. Salary structure is very wierd
People also ask about iEnergizer's Senior Customer Support Executives
Is iEnergizer a good place to work for Senior Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 35 employee reviews, it's clear that most senior customer support executives have an average experience working at iEnergizer. Salary & Benefits holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about salary & benefits and career growth on AmbitionBox.
Does iEnergizer pay their Senior Customer Support Executives well?
According to AmbitionBox reviews, iEnergizer senior customer support executives rate their salary and benefits at 4.3 out of 5, based on 35 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that iEnergizer is generally seen as a place that values and rewards its workforce fairly. You can know more about iEnergizer's senior customer support executives salaries here and to read reviews specifically about salary and benefits at iEnergizer for senior customer support executives, click here.
How is the work culture at iEnergizer for Senior Customer Support Executives?
Work culture at iEnergizer for senior customer support executives is rated 3.4 out of 5 by 35 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at iEnergizer for senior customer support executives, click here.
How is the job security at iEnergizer for Senior Customer Support Executives?
Based on 35 reviews on AmbitionBox, iEnergizer's senior customer support executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at iEnergizer for senior customer support executives, click here.
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