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IDBI Bank Customer Success, Service & Operations Department Reviews

Updated 10 Apr, 2025
Overall Rating
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3.2/5
based on 170 reviews

Rating distribution

Category Ratings

3.6

Salary

3.5

Job security

3.1

Skill development

2.9

Company culture

2.9

Work-life balance

2.9

Work satisfaction

2.7

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What employees say about IDBI Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

88% employees reported

Monday to Saturday

Monday to Saturday

44% employees reported

Flexible timing

Flexible timing

37% employees reported

No travel

No travel

56% employees reported

Gender based rating

3.0
female

Rated by Women

67 reviews

3.3
male

Rated by Men

101 reviews

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Top Mentions in IDBI Bank Customer Success, Service & Operations Department Reviews

170 reviews found

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Top IDBI Bank Interview Questions

Q1. Tell us the journey of IDBI from RBI.
Q2. Where intangible assets are shown in balance sheet?

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Q3. How will you convince your potential customers to open account in this bank ... read more
Q4. What is the definition and core concepts of banking?
Q5. Probability of default and loss given default
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People also ask about IDBI Bank's Customer Success, Service & Operations Department

Is IDBI Bank's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 170 employee reviews, it's clear that most employees have an average experience working at IDBI Bank's Customer Success, Service & Operations Department. Salary holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about salary and career growth on AmbitionBox.
Does IDBI Bank's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, IDBI Bank's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.6 out of 5, based on 170 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IDBI Bank's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at IDBI Bank's Customer Success, Service & Operations Department, click here .
How is the work culture at IDBI Bank's Customer Success, Service & Operations Department?
Work culture at IDBI Bank's Customer Success, Service & Operations Department is rated 2.9 out of 5 by 170 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at IDBI Bank's Customer Success, Service & Operations Department, click here .
How is the job security at IDBI Bank's Customer Success, Service & Operations Department?
Based on 170 reviews on AmbitionBox, IDBI Bank's Customer Success, Service & Operations Department employees rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IDBI Bank's Customer Success, Service & Operations Department. To read reviews about job security at IDBI Bank's Customer Success, Service & Operations Department, click here .
Is work from home available at IDBI Bank's Customer Success, Service & Operations Department?
According to AmbitionBox, 7% of IDBI Bank's Customer Success, Service & Operations Department employees work from home permanently, 88% work from the office, and 5% follow a hybrid model, based on 39 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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