IDBI Bank Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

Salary, however little, gets credited on time. There is literally nothing to write.

Dislikes

Work culture. Needs to work on weekends Extended work hours . No increment. No appreciation for work. Super difficult to get leaves. No flexibility in work hours or days.

Likes

They offer good salary .

Dislikes

Promotion process is not transparent. Also admin transfers are very harsh for women employees. They do not consider whether an employee is having small kid or pregnant. Very long working hours . Sitting in branches till 8 pm is usual .

Likes

...s work with integrity. U get good customer exposure and handling multiple tasks. Pay scale is good.

Dislikes

Retail branch banking Work pressure, multi-tasking apart from ur job profile. No value addition. Very slow career growth and monotonous job, job rotation periodicity is very large. You will get leaves after too much hardship until it is for some emergency. Review meetings are organised after working hours and frequent commitments and u have to bring figures on every login day. Seniors cannot keep away from using unofficial language if u don't perform in business and Continuous follow up will just keep u on pressure. No mental peace and satisfaction at all in branch banking in metros. If u don't perform, either u r thrown out to rural branches or compelled to resign. If u r excellent in selling insurance policy, then this is the best place to work. Promotions in higher grades are preferably available to staff posted in regional and zonal offices and hardly any branch banking staff is chosen.

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

I am working on Spacial assistant post from last 5 yr Bank not given any promotion for this post ,due to not in there rouls

Likes

I like the friends and colleagues who I have worked in my team and branch.. I also like customers who made a good relationship and for business development.

Dislikes

I don't have any negative opinion on IDBI BANK. Common points are Salary is decent but career growth is slow and place of posting and Promotion transfers are doing by recommendations not for genuinely worked people. But Thank you IDBI BANK for giving experience of work.