HTIC Global Customer Success, Service & Operations Department Reviews

Likes

I've been working here for the past 1 year, and something that inspire me everyday is - that there's always someone to guide us! Everyone is approachable - The managers, leaders - everyone offers a helping hand. And I feel like I'm being a part of something Big. It's not very often that we find a supportive work culture these days, and I'm happy that I've found one.

Dislikes

Nothing

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Competitive and fun work culture . Work life balance is good

Dislikes

Nothing as of now

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work culture is good

Dislikes

Job security is very

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing felt like that

Dislikes

No work- life balance.

Likes

They may pay you well to poach you.

Dislikes

First of all, the company HTIC Global is a shell company which doesn't have any business activity of its own. Job Security: 0/5 This is a family-owned business; all they want are people who works very hard to get them sales i.e. revenue. Even people who are reasonably well performing will get fired if their relationship with their managers are not good. They will hire people with good track record of success in their careers and once they get their job done, they will throw them out suddenly and mercilessly. They have destroyed a lot of good people's careers irrevocably like this. You will be added in a sudden google meet and they will let you know you are terminated. The HR (Catherine) will force you to come on camera, as they will record the session and will use it against you in case you end up saying something; you will live with the pain of someone has a humiliating video of you getting fired. I know a case personally who is a widower stayed in Chennai with his 3 years old girl child. He was handling the operations of an MNC. HTIC recruited him and fired him in 3 months giving some fake reasons. Later on, we got to know he started a modern tea outlet as he wasn't considered by the recruiters as the HTIC HR team gave terrible feedback during reference check. Another guy from Dubai who owns a Tours & Holidays company was recruited to head the Digital Sales of HTIC Global's Insurance wing- CRI (Crossroads Insurance Brokers LLC) was fired in 6 months. What is worse is they will hire you and send you to Dubai office to work on visit visa. If you are caught working on visit visa in UAE, you will be fined AED 20,000/- and may end up in jail. They hire from India as the labour is cheap compared to UAE. HR Dept: 1/5 The HR dept is a joke. The recruiting manager (Catherine) will make a lot of sweet talks while recruiting. She will make a lot of false promises- that you will get hike within 3 months of joining or 6 months and so on and so forth- please don't fall for this. If at all you have no other option other than joining this organisation, please get whatever the HR offers, in writing. And ask them for your desired pay. They will squeeze you for every ounce of work, so ensure you get the maximum incentive out of them. Work-life balance: 0/5 Please don't join this company if you need work-life balance. In papers, they will say only Mon to Fri and only alternate Saturdays working. During the honeymoon period of you joining the company, they won't pressurise you much. Once it is over and you are settled, then they will grill you like anything. Gradually you will realise you are "expected" to work on all Saturdays. And gradually your managers will send you (email) work on Sundays (which happened to me as well). They won't call you and ask you to work; they will text you in Whatsapp to get it done. If you deny they'll send the screenshots to HR. If you are in Insurance Sales or Ops, your timing can be 9.30-11 am to 7-9 pm. I personally know a guy who used to work for them who had developed a form of encephalitis (swelling of brain) due to work stress. Another girl has become an anxiety disorder patient. Both of them were thrown out of the organisation mercilessly. Same problem happened with a guy in insurance sales. Conclusion: If you are financially well off and if you can afford at least a few months living expenses (if you get fired), if you want to get challenged and to play with dooming your career and future prospects, you may join them....Read More

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

Flexible work shifts , friendly and helpful colleagues

Dislikes

The manager doesn't know even 50% of the work which is under his control.And there is no one to guide us on our work.The manager of Travels division is wasting the employees happiness or willingness to work or study on the topics .

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Not much about the company

Dislikes

Almost everything about the company

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Work life balance is zero

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within Country.