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a team lead
1w
Dealing with Tough Teammates
How to deal with aggressive teammates, as a Team leader my way of working is very normal and nice but I feel this niceness is costing me alot, my teammates when I don't question about their work they act normal but when I ask a about their work status they get triggered, for example one of my teammates was not logging in time while working from home and when there is no work he is going out of home without my permission when I have asked him about why he didn't inform he got angry and talked to me in very high tone, I felt my niceness is costing me alot, I feel I have to be very taught like other TLs, I felt very bad how he spoke to me, do others also face these kind of issue, please give me some suggestions.
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People also ask about HGS's Customer Care Executives
Is HGS a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 137 employee reviews, it's clear that most customer care executives have an average experience working at HGS. Company culture holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about company culture and career growth on AmbitionBox.
Does HGS pay their Customer Care Executives well?
According to AmbitionBox reviews, HGS customer care executives rate their salary and benefits at 3.4 out of 5, based on 137 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer care executives salaries here and to read reviews specifically about salary and benefits at HGS for customer care executives, click here.
How is the work culture at HGS for Customer Care Executives?
Work culture at HGS for customer care executives is rated 3.6 out of 5 by 137 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS for customer care executives, click here.
How is the job security at HGS for Customer Care Executives?
Based on 137 reviews on AmbitionBox, HGS's customer care executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HGS for customer care executives, click here.
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Gender Based Ratings for HGS Customer Care Executive
based on 114 reviews
Rated by 53
Women
Rated by 61
Men
Working Days for HGS Customer Care Executive
based on 137 reviews
Rotational Shift
53%
Monday to Saturday
24%
Monday to Friday
13%
Alternate Saturday off
6%
Other
4%
Work Timings for HGS Customer Care Executive
based on 137 reviews
Flexible timing
Strict (3pm - 12pm)
Strict (10am - 7pm)
68%
2%
2%
28% employees reported other strict timings
Shift Timings for HGS Customer Care Executive
based on 137 reviews
Day shift
Night shift
80%
20%
Business Travel for HGS Customer Care Executive
based on 137 reviews
No travel
60%
Within city
34%
Within country
3%
International travel
2%
Within the city
1%
12%
less
than the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
5 total
responses
International/On-site exposure
1 total
response
Health insurance
7 total
responses
Child care facility
3 total
responses
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