Hexaware Technologies Service Delivery Manager Reviews

Likes

Yes very much , it give perk of perks and lot of satisfaction which are up and beyond your CTC

Dislikes

When we Approach any one on teams or mail orbeven call them on teams they will not acknowledge or respond to get the issue resolved internally. Everytime when ticket is raised then only the the resolution come that time also there is no acknowledgement or response back to the owner. There areany internal communication gap which needto identified and put in the performance feedback for each and every individual which will make the company to more success and profitable....Read More

Likes

Their engaging events, good recognition, skill development bonuses and suggestions, guide based training

Dislikes

Salary hikes are comparatively low! And promotions are not upto mark

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balanced. Free udemy subscription to learn any courses.

Dislikes

Average increments 3% even you are 5* rated employee (5=Exceptional). 3 month notice period. Most of policy in favour of organisation.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

If you performed well you can reach the higher management soon

Dislikes

Only few shared service projects are worst and soon your work life balance become worst and they don’t think about the employee concerns

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Dislikes

Likes

Dislikes

Work life balance is not there in several projects

Work Details

Work policy: Average experience

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes

none so far

Dislikes

constant pressure of numbers, long work hours, leadership not very empathetic, too less staff to manage account operations

Likes

Nothing

Dislikes

Managers is the developer and dont have skill to manage project, Serve resourse to client like slave. Manages are in fear to client, in loss of project. Managers are always crying of low budget

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

They have a IJP process called Udaan wherein if you get a rating of 4 you will get promotion by default

Dislikes

Company is not employee centric. Office politics is more. There are people who are working for years and they are the only one manages.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

The only aspect I enjoy about this company are the two days off each week. However, I have significantly improved my soft skills, including customer handling and problem-solving.

Dislikes

The HR team here is the worst I have encountered in my career. They inquired about our problems two months ago, yet we are still facing the same issues. Additionally, we are not allowed to take other leaves, such as combo or paid leaves, even when we have informed them in advance.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I work with the TL and manager was good he always support and guide me they also teach the new things it's helpful to the future.

Dislikes

Hexaware is a good company but talking about dislike part the appraisal part it's very slow process and the salary package was also low they should have to work on there STG people because they are not helping for the system implementation.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance

Dislikes

No rise in Paycheck. No promotions. Their all internal systems are broken. Performance Management System is pathetic as any other service provider company. They do not follow on what they boast.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Hexaware Technologies IT technologies is a good company but hexaware Technologies BPO process is worst than anything.. Nothing there to learn, salary issue etc etc

Dislikes

Salary issue Management Work satisfaction

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It is a good place to learn and groom up the skills

Dislikes

Salary is low and job security has to be clear and destroy the performance improvement plans which degrades the employee services

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Organisation is over ok if you are in learning phase, you will learn many things only if your department management is good

Dislikes

Only drawback of this organisation is there pathetic salary structure there is no fixed in-hand salary if you are at executives or even at SME level, salaries are beneficial only for manager and above bands, there is no work life balance