Hewlett Packard Enterprise Customer Support Manager Reviews
based on 5 reviews
Updated 31 Jan, 2023
Overall Rating
4.5/5
How AmbitionBox ratings work?
Category Ratings
4.8
Job Security
4.6
Company culture
4.5
Work-Life balance
4.5
Work Satisfaction
4.3
Salary & Benefits
4.3
Skill development
4.3
Promotions/Appraisal
Hewlett Packard Enterprise is rated
4.5 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Hewlett Packard Enterprise is rated
4.5 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
Sort by:
Popular
Customer Support Manager in
Chennai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Jan 2023
Likes
Really superb more than one decade i was working in HPE.
Dislikes
They should give preference for internal employee for manager level opening
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Customer Support Manager in
Chennai
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Jan 2019
Likes
Excellent company culture. With good career opportunities. You get growth if you work. Patience in important. Understand corporate life style. Things ll automatically come your way.
Dislikes
Nothing
Work Details
Exciting
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Love working with HPE as they support to have very gud work life balance.
Dislikes
Little disappointed as we don't have opportunities to support part time or full time when we relocate when we don't want to quit
Work Details
Excited and always interesting
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Manager in
Chennai
Stores & Material Management Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Mar 2018
Overall Rating
Customer Support Manager in
Bangalore / Bengaluru
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Mar 2018
Likes
Trainings, job security, career growth, and salary/appraisal, learning, work environment, innovation, work life balance.. I like the process of employee re-hire..
Dislikes
None
Work Details
Great learning experience... Get to learn a lot...ample of opportunities... Knowledge sharing...
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Technical Support Engineer in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 17 Oct 2024
Likes
Work life balance
Dislikes
The management displays clear favoritism, often making last-minute shift changes and denying requests for work-from-home or leave without proper reasons. In some cases, they include false claims in warning letters for reasons only they seem to understand.
Contract workers face unfair treatment unless they continually appease the managers to get what they need. Salary discrepancies are prevalent—favored employees receive higher pay for the same work, while others encounter issues during performance reviews and pay hikes.
When we ask for work-from-home due to long commutes, we're told to take leave, only to later be criticized for taking too many days off. The inconsistency is frustrating. They also send formal emails for trivial matters, like stepping out to collect a food delivery.
Speaking of food, the canteen offers very limited healthy options for night shift workers, with choices like instant noodles and white bread sandwiches, though the cook is good. Hygiene is another concern—there have been instances of worms in the water filters, and some employees do not maintain basic hygiene standards in the washrooms.
While badged employees, especially those on their notice period, are often left unchecked for not working, contract workers—especially the quieter ones—face disproportionate scrutiny for minor issues.
I'm glad to have left such a toxic environment, where there’s a constant mismatch between what is said and what is actually done....Read More
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Technology / IT Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 28 Jun 2024
Likes
Innovative environment, Global Presence, career opportunities, Employee benefits, commitment to sustainability and Work-life balance
Dislikes
No comment
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Operations Manager in
Bangalore / Bengaluru
Full Time
·
IT Security Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 May 2024
Likes
Excellent work culture , and very supportive management and employees. Great work place, which you realise after moving to a different org
Dislikes
Promotions are very unlikely #since people don't quit
Work Details
Work policy:
Based on business and team you work on
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Technical Support Engineer in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 13 Dec 2024
Likes
it is like a family
Dislikes
hike and package
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Associate in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Working environment is very supportive cool
Dislikes
Work pressure
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Process Associate in
Chennai
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Nov 2024
Likes
work life balance
Dislikes
salary is not satisfied
Technical Support Engineer in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Company environment
Dislikes
No salary increment no promotion no growth
Operations Executive in
Chennai
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Oct 2024
Likes
Job secured
Dislikes
I am not feeling dislike
Senior Associate in
New Delhi
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Sep 2024
Likes
Nice culture environment
Dislikes
Nothing no words for this
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Process Associate in
Bangalore / Bengaluru (working remotely)
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Sep 2024
Likes
Work from home
Dislikes
24/7 workload
Other Hewlett Packard Enterprise Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Business Manager in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Dec 2024
Likes
only I would like the work life balance and product based company. not like services company have less pressure on the deliverables . Hybrid work .
Dislikes
Compensation compare to Open Market far away. No proper HR presence . I did not understand process for promotions.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Firmware Engineer 2 in
Bangalore / Bengaluru
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 28 Oct 2024
Likes
As a company hpe does have good employee benefits
Dislikes
Management changes quickly, too much of people pleasing mentality resulting unrealistic expectations causing too much work stress
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Consultant in
Pune
Full Time
·
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Oct 2024
Likes
Nothing much it's a place for people with no technical skill to settle and not for people who what to get good at the job or build a career on
Dislikes
They have corporate, plots to just not give you incentives even if you work hard, they judge you based on certification that can be obtained by outright cheating and not actual work you do
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Principal Program Manager in
Bangalore / Bengaluru
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Company culture is really good and you have opportunity to learn so many new technologies and frameworks
Dislikes
Each team is it's own island and there are disparate technology, standard & process usage across team even in the same BU
Work Details
Work policy:
Go to office as required
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Section Manager in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 22 Sep 2024
Likes
Great place to build your career as a Software Engineer in your early career.
Dislikes
Too many veterans who have been with the company for many years and know how to navigate the system w/o a lot of effort and calling the shots as far as management decisions are concerned. This can be a deal breaker for someone who moves in laterally from another org for instance
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Specialist Team Lead in
Bangalore / Bengaluru
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 05 Sep 2024
Likes
They have good infrastructure and are the only company in Bangalore that gives 6 months of paternal leave.
Dislikes
HPE used to have the best work-life balance in the whole of Bangalore, but now it's equivalent to a service company. Along with the work-life balance, the salary structure is at 50% of the current market pricing for existing senior positions along with skill upgrades.
Work Details
Work policy:
2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City, International Travel.
Senior Executive in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Aug 2024
Likes
Always helps in growing us mentally and knowledgeable. Work life balanced culture followed
Dislikes
No dislike Because I loved and enjoyed working with HP
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Oracle Database Administrator in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 16 Aug 2024
Likes
They interest only Contract employees
Dislikes
This company has terminated me due to one day Moonlight and interests only Contract employees. I observed here some connection between Contract employees to Managers and HP Management doesn't idea on it.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Account Operations Lead in
Chennai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 14 Aug 2024
Likes
Cab is provided both ways for free. Good and neat work place.
Dislikes
New management.
Office politics because of the new management.
No support from the manager at all.
Hell lot of work with low salary.
New employees get more salary than the existing employees.
New management and the manager is the worst if they need you they will keep you at any cost if they don't like you they will somehow make you out of the company.
If they are hiring you as a contract employee please don't join. They will make you work like animals and send you home after 1 or 2 years.
No shift allowance for contract employees....Read More
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Order Management Specialist in
Chennai
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Aug 2024
Likes
HPE is good platform
Dislikes
Almost took contract job only and 2 year only survay the contract after unable to continue in HPE. No one converts permanent role for this year 2024. My advice, if you join HPE. Please choose a permanent role only.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.