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3.2

based on 345 Reviews

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Groupon Customer Service Representative Reviews

based on 39 reviews
Updated 19 Nov, 2024

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

3.7

Salary & Benefits

3.3

Work Satisfaction

3.2

Company culture

3.1

Work-Life balance

2.9

Job Security

2.9

Skill development

2.6

Promotions/Appraisal

Top Mentions in Groupon Customer Service Representative Reviews

39 reviews found

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Career Advice
1w (edited)
projectenginer
Verified Icon
·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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How is Groupon to work for?
Groupon is rated 3.0 out of 5, based on 39 reviews by employees on AmbitionBox. Groupon is known for Salary & Benefits which is rated at the top and given a rating of 3.7. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Groupon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Groupon?
According to AmbitionBox ratings, Groupon employees rate its salary and benefits as 3.7 out of 5. You can know more about Groupon Salaries at AmbitionBox
How is the work culture at Groupon?
Work culture is rated 3.2 at Groupon by 39 employees. While job security is rated 2.9 and work-life balance is rated 3.1 at Groupon. Read detailed reviews by employees of Groupon on AmbitionBox.

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Groupon Customer Service Representative Reviews by Locations

Groupon Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 39 Groupon reviews submitted by Groupon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Groupon is the right company for you. 90% of employees reported the worki...ng days at Groupon as Rotational Shift. 62% employees reported the work timings at Groupon as Flexible timing. Read more

Gender Based Ratings for Groupon Customer Service Representative

based on 35 reviews
3.1
Rated by 12 Women

Rated 4.1 for Salary & Benefits and 3.8 for Work Satisfaction

women
3.0
Rated by 23 Men

Rated 3.6 for Salary & Benefits and 3.4 for Company Culture

men

Working Days for Groupon Customer Service Representative

based on 39 reviews
Rotational Shift
90%
Monday to Friday
10%

Work Timings for Groupon Customer Service Representative

based on 39 reviews
Flexible timing
Strict (8.30pm - 4am)
Strict (11.30pm - 8.30am)
62%
8%
8%
22% employees reported other strict timings

Shift Timings for Groupon Customer Service Representative

based on 39 reviews
Night shift
Day shift
60%
40%

Business Travel for Groupon Customer Service Representative

based on 39 reviews
No travel
77%
Within city
23%
Groupon Customer Service Representative Salary
based on 226 salaries
₹2.5 L/yr - ₹5 L/yr
27% more than the average Customer Service Representative Salary in India
View more details
Employee Benefits for Groupon Customer Service Representative
cab
Office cab/shuttle
6 total responses
healthInsurance
Health insurance
3 total responses
childCareBenefits
Child care facility
2 total responses
meal
Cafeteria
6 total responses
+2 more benefits
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