Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

GlowTouch Technologies

Compare

based on 107 Reviews

Filter reviews by

GlowTouch Technologies Junior Support Engineer Reviews

based on 4 reviews

Updated 31 Dec, 2024

Overall Rating

2.5/5

How AmbitionBox ratings work?

Category Ratings

2.5

Company culture

2.5

Job security

2.5

Skill development

2.1

Work satisfaction

1.9

Promotions

1.8

Work-life balance

1.6

Salary

4 reviews found

Sort by: Popular

Junior Support Engineer in Mangaluru

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 31 Dec 2024

Likes

It's good for freshers who are searching from many days. Its basically a technical/customer support where you will be providing assistance to customers of webhosting companies like Bluehost, Hostgator and other companies. Assistance includes the website and email troubleshooting,wordpress, SSL, VPS hosting and others.

Dislikes

Night shifts 9 hours shift, no public holidays

Work-life balance - Poor

Work Details

Work policy: It depends on the process you are in, first few months WFO then based on performance they will give WFH

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Junior Support Engineer in Mangaluru

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 10 Sep 2023

Likes

NA

Dislikes

They make us work more with 10+ targets. Which is understandable as all jobs have targets. But the pay they give is really less for the work which they make us do. It's only 15k in hand and 20k total. They do as they please, and increase the targets or increase work without even considering how we feel about it and there is no increase in salary. 1 year, salary hike is 1.5k. That's all. They have so many ongoing issues which affect their customers experience and make both customers and those who work here suffer. Nothing actually works here. Really bad experience....Read More

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Similar companies

View All

3.7

• 85.8k Reviews

3.7

• 51k Reviews

Infosys Reviews

3.7

• 37.3k Reviews

HCLTech Reviews

3.5

• 34.5k Reviews

Tech Mahindra Reviews

3.5

• 33.7k Reviews

LTIMindtree Reviews

3.8

• 20.1k Reviews

Mphasis Reviews

3.4

• 7.9k Reviews

Persistent Systems Reviews

3.5

• 3.7k Reviews

Hexaware Technologies Reviews

3.6

• 5.6k Reviews

Statestreet HCL Services Reviews

3.3

• 2.3k Reviews

View More

Junior Support Engineer in Mysuru / Mysore

Full Time

·

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Oct 2023

Likes

Nothing is good, totally waste of time, Hypocrisy is at it's best, not a suitable workspace, everything is taken for granted.

Dislikes

It is worst feeling ever I had with this company management Company is good but Operation Manager and Team manager is worst working with them makes me difficult to continue....

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Junior Support Engineer in Mangaluru

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 02 Sep 2023

Likes

People, Team leaders

Company culture - Excellent

Dislikes

Salary, Hike, Night shifts

Salary - Bad
Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

Interview Tips & Stories

Disappointing Interview Experience with D.E. Shaw

I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.

Got a question about GlowTouch Technologies?

Ask anonymously on communities.

Similar Designation Reviews

Technical Support Engineer in Mysuru / Mysore

Full Time

·

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Jul 2024

Likes

Na

Dislikes

Very less salary, too much work pressure, over work, no respect, Employees are treated like robots They won't give leave even when we are sick. They ask for medical certificate as proof. When the shift changes you need to work for continuous 8-10 days. They don't care about your health. The TL is horrible. There is lot of politics in office. Even though you meet all the targets you will get only basic salary. They keep the monthly targets(csat) as 5 rating when the company rating is only 3.5 everywhere..lol. They make you feel low. Please donot join this company....Read More

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Bangalore / Bengaluru

Full Time

·

IT Security Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 06 Jan 2025

Likes

Environment

Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

some of the infrastructure

Promotions - Poor

Senior Consultant in Mangaluru

Full Time

·

Technology / IT Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Nov 2024

Likes

People first policy

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mysuru / Mysore

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 Nov 2024

Likes

The campus, and the office atmosphere, and friendly managers.

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

NA

Technical Support Engineer in Bangalore / Bengaluru

Full Time

·

Sound / Light / Technical Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 10 Oct 2024

Likes

Nothing

Dislikes

Policies, strict metrics to be followed, no proper breaks

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Technical Support Engineer in Mysuru / Mysore

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 Sep 2024

Likes

Team leads

Skill development - Good

Dislikes

Workload is heavy, too much stress and salary is very low for the work which we are doing

Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Technical Support Engineer in Mangaluru

Full Time

·

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Jul 2024

Likes

Cab facility and workplace

Job security - Good

Dislikes

Salary and growth

Promotions - Poor

Technical Support Engineer in Mangaluru

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 28 Jun 2024

Likes

Nothing

Job security - Good

Dislikes

I dislike everything at GlowTouch Technologies

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mangaluru

Full Time

·

IT Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 22 Jun 2024

Likes

Network engineering and network engineering

Dislikes

CTC is way too low

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Mangaluru

Full Time

·

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Sep 2024

Likes

I really wish I had something to like, but there is nothing. Cruel Managers Cab facility ( cab drivers very rude) Food Coupon (name sake once you get WFH, even if you had to come to office for some work, they won't provide coupon) Life is excellent in Diya only for HRs and other departments (other than Technical support engineers)

Dislikes

Lets start with the work details: * 9 hours of work (8 hrs 20 mins work and only 40 mins break) -- even if your break exceeds for 1 or 2 mins, they will mark it as red in Work report, and immediately start calling you. * Handle 4 chats ( all categories of chat- billing, sales, tech) So just imagine you have to deal with 4 diff customers with 4 diff issues at the same time. You have to make sure to reply to customers within 2-3 mins. You also have to try to do sales, lead pass and onboarding. (There are targets for these). You also have to fill in complete details for each chat case (what was the issue & what you did to fix it) You have to send opening statement to all customers within 40 seconds of chat arrival. *Random shift timings- 3:30 am, 1:30 am, etc * If ur TM is on off/leave and u ping doubts to other TMs on Teams they ignore ur messages (some TMs keeps their status offline) * Sometimes customers are very abusive and we still have to listen to them *Their servers keep going down and we have to face the angry customers *Even if a customer is asking for manager, the manager won't be ready to take chat, hence the customer will get more angry on us and give us bad ratings, which will impact our overall performance...Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Other GlowTouch Technologies Reviews

Junior Analyst in Mangaluru

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 21 Dec 2024

Likes

Canteen, cab facility, in emergency they not ask much questions ask us to leave. Friendly nature

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Very less people in Night shift its very difficult matain

Consultant in Mysuru / Mysore

Full Time

·

IT Infrastructure Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Nov 2024

Likes

No good things

Dislikes

They only support local people not for out station people who are leave their family and working here.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Assistant Manager WFM in Bangalore / Bengaluru

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 17 Oct 2024

Likes

Work culture is good

Job security - Good

Dislikes

Management changes

Graduate Trainee in Mangaluru

Full Time

·

Technology / IT Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Aug 2024

Likes

It's nice here with the corporate field exposure

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Graduate Trainee in Mangaluru

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Aug 2024

Likes

You get to learn more

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no dislike thing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Troubleshooting Engineer in Mangaluru

Full Time

·

IT Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 07 Jul 2024

Likes

-Cab service -Food -Learning

Skill development - Good

Dislikes

-Too much pressure -No personal time -Rotational Shifts -Short training period -No job security -Salary!!!!

Salary - Poor
Job security - Bad
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Graduate Trainee in Mysuru / Mysore

Full Time

·

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Jun 2024

Likes

They provide cab facilities for everyone

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

May not able to grow much in the same company

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Engineer Trainee in Mysuru / Mysore

Full Time

·

IT Infrastructure Services Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 12 Apr 2024

Likes

Co workers and HR department

Job security - Good
Promotions - Good

Dislikes

work pressure less brake time many targets to reach mostly night shifts all the time

Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Graduate Engineer in Mangaluru

Full Time

·

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 03 Nov 2023

Likes

Free cab And they give u food coupon

Job security - Excellent
Company culture - Good

Dislikes

Low salary

Salary - Poor
Skill development - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead in Mangaluru

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 06 May 2023

Likes

Quite good things like there are shift allowances, commission, opportunity for growth and internal job postings

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Salary hikes are very less compared to other organizational bodies

Work Details

Work policy: As a team lead can work from home or office based on the feasibility and the managers care when it is something related to health as well and can arrange work from home as well.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

GlowTouch Technologies Reviews by Designations

GlowTouch Technologies Technical Support Engineer Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 GlowTouch Technologies reviews submitted by GlowTouch Technologies employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if GlowTouch Technologies is the right company for you. ...Read more

Home >
Reviews >
GlowTouch Technologies Reviews >
GlowTouch Technologies Junior Support Engineer Reviews

Working Days for GlowTouch Technologies Junior Support Engineer

based on 4 reviews

Rotational Shift

100%

Work Timings for GlowTouch Technologies Junior Support Engineer

based on 4 reviews

Flexible timing

Strict (9.30pm - 6.30am)

67%

33%

Shift Timings for GlowTouch Technologies Junior Support Engineer

based on 4 reviews

Night shift

100%

Business Travel for GlowTouch Technologies Junior Support Engineer

based on 4 reviews

Within city

67%

No travel

33%

GlowTouch Technologies Junior Support Engineer Salary

based on 66 salaries

₹2 L/yr - ₹4 L/yr

At par with the average Junior Support Engineer Salary in India

View more details

Employee Benefits for GlowTouch Technologies Junior Support Engineer

Office cab/shuttle

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Stock options

0 total responses

View All

TCS

3.7

Compare

Wipro

3.7

Compare

Infosys

3.7

Compare

HCLTech

3.5

Compare

Popular Calculators

Are you paid fairly?

Monthly In-hand Salary Calculator

Gratuity Calculator

Salary Hike Calculator

Rate your company