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GlowTouch Technologies

3.4
based on 113 Reviews

Working at GlowTouch Technologies

Company Summary

GlowTouch has been providing outsourced customer support and technology services since 2002. Omnichannel support from centers in 3 continents

Overall Rating

3.4/5
based on 113 reviews
highly rated categories
8% below
industry average
highly rated categories
Critically rated for

Promotions, Salary, Work satisfaction

Work Policy
Hybrid
Hybrid
51% employees reported
Rotational Shift
Rotational Shift
64% employees reported
Flexible timing
Flexible timing
51% employees reported
No travel
No travel
65% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
Office cab/shuttle
10 employees reported
Job/Soft skill training
Job/Soft skill training
9 employees reported
Cafeteria
Cafeteria
8 employees reported
Health insurance
Health insurance
4 employees reported
View all benefits

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About GlowTouch Technologies

Founded in2002 (23 yrs old)
India Employee Count1k-5k
Global Employee Count--
HeadquartersLouisville, Kentucky, United States (USA)
Office Locations
--
Websiteglowtouch.com
Primary Industry
Other Industries
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GlowTouch is your strategic outsourcing partner, providing personalized contact center, business processing, and technology outsourcing solutions. Regardless of the size of your business, our dedicated support model provides the same quality and attention for every client. Your objectives become our shared objectives, so we can successfully deliver solutions to your organization that improve all stages of your customers’ journey. We have provided business outsourcing solutions since 2002. Our trusted performance and execution are underpinned by a highly-educated, loyal workforce, with innovative solutions crafted by award-winning leadership.
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GlowTouch Technologies Ratings

based on 113 reviews

Overall Rating

3.4/5
How AmbitionBox ratings work?
5
37
4
22
3
23
2
8
1
23

Category Ratings

3.4

Job security

3.1

Company culture

3.1

Work-life balance

3.1

Skill development

2.9

Work satisfaction

2.8

Salary

2.7

Promotions

GlowTouch Technologies is rated 3.4 out of 5 stars on AmbitionBox, based on 113 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at GlowTouch Technologies
based on 108 reviews
2.8
Rated by 28 Women
Rated 3.3 for Job security and 2.8 for Work-life balance
3.5
Rated by 80 Men
Rated 3.4 for Job security and 3.3 for Company culture

Work Policy at GlowTouch Technologies

based on 23 reviews in last 6 months
Hybrid
51%
Work from office
31%
Permanent work from home
18%

GlowTouch Technologies Reviews

Top mentions in GlowTouch Technologies Reviews

+ 5 more

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Compare GlowTouch Technologies with Similar Companies

GlowTouch Technologies
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Overall Rating
3.4/5
based on 113 reviews
3.6/5
based on 39.4k reviews
3.7/5
based on 90k reviews
3.7/5
based on 53.2k reviews
Highly Rated for
No highly rated category
Job security
Job security
Work-life balance
Job security
Critically Rated for
Promotions
Salary
Work satisfaction
Salary
Promotions
Work satisfaction
Promotions
Salary
Work satisfaction
Promotions
Salary
Primary Work Policy
Hybrid
51% employees reported
Hybrid
85% employees reported
Work from office
81% employees reported
Hybrid
62% employees reported
Rating by Women Employees
2.8
Poor
rated by 28 women
3.7
Good
rated by 11.8k women
3.8
Good
rated by 26.1k women
3.8
Good
rated by 15.2k women
Rating by Men Employees
3.5
Good
rated by 80 men
3.5
Good
rated by 25k men
3.6
Good
rated by 58.8k men
3.7
Good
rated by 35.5k men
Job security
3.4
Average
4.1
Good
4.5
Good
3.8
Good
View more

GlowTouch Technologies Salaries

GlowTouch Technologies salaries have received with an average score of 2.8 out of 5 by 113 employees.

Technical Support Engineer

(80 salaries)
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₹2 L/yr - ₹3.6 L/yr

Junior Support Engineer

(66 salaries)
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₹2 L/yr - ₹3.5 L/yr

Junior Analyst

(34 salaries)
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₹2 L/yr - ₹4.2 L/yr

Software Engineer

(33 salaries)
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₹3.9 L/yr - ₹10 L/yr

Team Lead

(18 salaries)
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₹3.1 L/yr - ₹12.3 L/yr

Graduate Engineer Trainee (Get)

(12 salaries)
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₹1 L/yr - ₹4 L/yr

Support Engineer

(11 salaries)
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₹3 L/yr - ₹4 L/yr

Senior Support Engineer

(11 salaries)
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₹3 L/yr - ₹5 L/yr

Analyst

(10 salaries)
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₹3 L/yr - ₹8.5 L/yr

Senior Engineer

(8 salaries)
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₹6.3 L/yr - ₹16 L/yr

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GlowTouch Technologies FAQs

When was GlowTouch Technologies founded?
GlowTouch Technologies was founded in 2002. The company has been operating for 23 years primarily in the BPO sector.
Where is the GlowTouch Technologies headquarters located?
GlowTouch Technologies is headquartered in Louisville, Kentucky.
How many employees does GlowTouch Technologies have in India?
GlowTouch Technologies currently has more than 2,500+ employees in India. IT & Information Security department appears to have the highest employee count in GlowTouch Technologies based on the number of reviews submitted on AmbitionBox.
Does GlowTouch Technologies have good work-life balance?
GlowTouch Technologies has a work-life balance rating of 3.1 out of 5 based on 100+ employee reviews on AmbitionBox. 48% employees rated GlowTouch Technologies 3 or below, while 52% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read GlowTouch Technologies work-life balance reviews for more details
Is GlowTouch Technologies good for career growth?
Career growth at GlowTouch Technologies is rated as poor, with a promotions and appraisal rating of 2.7. 48% employees rated GlowTouch Technologies 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading GlowTouch Technologies reviews for more detailed insights.
What are the cons of working in GlowTouch Technologies?
Working at GlowTouch Technologies does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, salary & benefits and work satisfaction, based on 100+ employee reviews on AmbitionBox.
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