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GlowTouch Technologies Junior Support Engineer Interview Questions, Process, and Tips

Updated 31 Dec 2024

Top GlowTouch Technologies Junior Support Engineer Interview Questions and Answers

GlowTouch Technologies Junior Support Engineer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was a basic aptitude test

Round 2 - Technical 

(2 Questions)

  • Q1. Full form of DSA
  • Ans. 

    Data Structures and Algorithms

    • DSA stands for Data Structures and Algorithms

    • It is a fundamental concept in computer science

    • Understanding DSA is crucial for efficient problem-solving in programming

  • Answered by AI
  • Q2. What is internet
  • Ans. 

    The internet is a global network of interconnected computers that allows for communication, information sharing, and access to resources.

    • Global network of interconnected computers

    • Allows for communication, information sharing, and resource access

    • Uses protocols like HTTP, FTP, and TCP/IP

    • Examples: websites, email, online videos

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure your communication skills are on point that is all it is important

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

English Grammar, Logical reasoning, essay writing

Round 2 - HR 

(1 Question)

  • Q1. Tell me About yourself
  • Ans. 

    I am a dedicated and enthusiastic Junior Support Engineer with a strong background in IT and a passion for problem-solving.

    • Graduated with a degree in Computer Science

    • Experience in troubleshooting hardware and software issues

    • Proficient in various operating systems such as Windows and Linux

    • Strong communication skills and ability to work well in a team

    • Certified in ITIL Foundation

  • Answered by AI
Round 3 - Technical 

(3 Questions)

  • Q1. IP address,types, how to find them in PC
  • Ans. 

    IP addresses are unique identifiers assigned to devices on a network. They can be IPv4 or IPv6.

    • There are two types of IP addresses: IPv4 and IPv6.

    • IPv4 addresses are 32-bit numerical addresses, typically written in decimal format (e.g. 192.168.1.1).

    • IPv6 addresses are 128-bit hexadecimal addresses, written in a format like 2001:0db8:85a3:0000:0000:8a2e:0370:7334.

    • To find IP addresses on a PC, you can use the 'ipconfig' co...

  • Answered by AI
  • Q2. What's HTML,CSS,XML. Just a definition.
  • Ans. 

    HTML, CSS, and XML are markup languages used for creating and styling web pages.

    • HTML stands for HyperText Markup Language and is used for creating the structure of web pages.

    • CSS stands for Cascading Style Sheets and is used for styling the appearance of web pages.

    • XML stands for eXtensible Markup Language and is used for storing and transporting data.

    • HTML and XML are markup languages, while CSS is a style sheet language...

  • Answered by AI
  • Q3. What's cache, cookies?
  • Ans. 

    Cache and cookies are temporary storage mechanisms used by web browsers to improve user experience and website performance.

    • Cache is a temporary storage location on a computer or device where recently accessed data is stored for quick retrieval.

    • Cookies are small pieces of data stored on a user's computer by websites to remember user preferences, login information, and other browsing history.

    • Cache helps to speed up websi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You should have a good command of English. There will be a typing test to assess your speed. Additionally, some knowledge of IP addresses is required. What is the World Wide Web (WWW)? What is Hypertext Transfer Protocol (HTTP)? What is a Uniform Resource Locator (URL)? What is a web server? What is a web browser? What is Hypertext Markup Language (HTML)?

Just definitions not so technical can easily crack

Junior Support Engineer Interview Questions Asked at Other Companies

Q1. 1. What is software testing? 2. What is SQL architecture? 3. Back ... read more
Q2. IP address,types, how to find them in PC
Q3. What's cache, cookies?
Q4. What's HTML,CSS,XML. Just a definition.
Q5. What is internet

Interview questions from similar companies

I was interviewed before Jun 2016.

Interview Questionnaire 

1 Question

  • Q1. Tell us something about yourself
  • Ans. 

    I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.

    • 5 years of experience in technical support

    • Skilled in troubleshooting hardware and software issues

    • Strong communication and problem-solving skills

  • Answered by AI

Interview Preparation Tips

Round: Behavioural Interview
Experience: it was an introductory round
it went good
Tips: be confident and real for this round

Round: Group Discussion
Experience: it was an introductory round
it went good
Tips: be confident and real for this round

Round: Group Discussion
Experience: we discuss ed and concluded
Tips: always conclude

Skills: Communication And Confidence

I was interviewed before May 2016.

Interview Questionnaire 

1 Question

  • Q1. What are your future plans
  • Ans. 

    I plan to continue expanding my technical skills and knowledge through certifications and training programs.

    • Obtain certifications in relevant technologies (e.g. Cisco, Microsoft)

    • Attend training programs and workshops to stay updated on latest industry trends

    • Pursue higher education in a related field to enhance expertise

    • Explore opportunities for career advancement within the company or in a different organization

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Duration: 20 minutes

Round: Group Activity
Experience: They gave a group and told to perform in agroup

College Name: Sagi Ramakrishnam Raju Engineering College, Bhimavaram [ SRKR ]

I was interviewed before Jun 2016.

Interview Questionnaire 

7 Questions

  • Q1. What are routers?
  • Ans. 

    Routers are networking devices that forward data packets between computer networks.

    • Routers connect multiple devices to the internet or other networks

    • They use routing tables to determine the best path for data to travel

    • Routers can be wired or wireless, and can be used in homes, businesses, and data centers

    • Examples of popular router brands include Cisco, Netgear, and TP-Link

  • Answered by AI
  • Q2. What is subnet mask?
  • Ans. 

    Subnet mask is a 32-bit number used to divide an IP address into network and host addresses.

    • Determines the network portion of an IP address

    • Used in conjunction with IP address to identify network and host

    • Common subnet masks include 255.255.255.0 and 255.255.0.0

  • Answered by AI
  • Q3. What is anonymous FTP?
  • Ans. 

    Anonymous FTP allows users to access files on a server without providing login credentials.

    • Users can download files without needing a username or password

    • Can be used for public file sharing or distribution

    • Can pose security risks if not properly configured

    • Example: ftp://ftp.debian.org/debian/

  • Answered by AI
  • Q4. What are your hobbies?
  • Ans. 

    My hobbies include playing guitar, hiking, and cooking.

    • Playing guitar helps me relax and express my creativity

    • Hiking allows me to explore nature and stay active

    • Cooking is a passion of mine and I enjoy trying out new recipes

  • Answered by AI
  • Q5. What are your goals?
  • Ans. 

    My goal is to continuously improve my technical skills and knowledge in order to provide excellent support to customers.

    • Continuously learn new technologies and tools relevant to the role

    • Enhance problem-solving skills to troubleshoot issues effectively

    • Strive to provide exceptional customer service and satisfaction

    • Work towards certifications to validate expertise, such as CompTIA A+ or Cisco CCNA

  • Answered by AI
  • Q6. Why should we hire you?
  • Ans. 

    I have a strong technical background, excellent problem-solving skills, and a passion for helping customers.

    • Extensive experience in troubleshooting technical issues

    • Strong communication skills to effectively assist customers

    • Proven track record of resolving complex problems efficiently

  • Answered by AI
  • Q7. What are the qualities you acquire?
  • Ans. 

    I possess strong problem-solving skills, excellent communication abilities, technical expertise, and a customer-focused mindset.

    • Strong problem-solving skills - able to troubleshoot and resolve technical issues efficiently

    • Excellent communication abilities - can effectively communicate complex technical information to non-technical users

    • Technical expertise - knowledgeable in various technologies and systems

    • Customer-focus...

  • Answered by AI

Interview Preparation Tips

College Name: vidya college of engineering

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Jul 2020. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Introduction, Technical Support experience and stability check, communication and experience is mandatory.
  • Q2. English writing and speaking ability.

Interview Preparation Tips

Interview preparation tips for other job seekers - You need to be experience enough and should have decent communication skill to crack the interview.

I applied via Referral and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics of Networking

Interview Preparation Tips

Interview preparation tips for other job seekers - It was easy to crack. But less salary

Interview Questionnaire 

6 Questions

  • Q1. Tell me about your self??
  • Q2. Tell something about the last movie u have seen??
  • Q3. Why u don't complete ur M. Sc?
  • Q4. Why should we hire u??
  • Q5. Tell me about your strength??
  • Q6. Why u choose this job profile??

I applied via Naukri.com and was interviewed in Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic network questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Preparw your answers first.
Make introduction good.presentable.
Make your english fluent.
Practice your answers.
You will be good to go.

Interview Questionnaire 

3 Questions

  • Q1. Why should i hire you
  • Q2. Hows your day
  • Q3. What are your strenght and weekness
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GlowTouch Technologies Interview FAQs

How many rounds are there in GlowTouch Technologies Junior Support Engineer interview?
GlowTouch Technologies interview process usually has 2-3 rounds. The most common rounds in the GlowTouch Technologies interview process are Aptitude Test, Technical and HR.
What are the top questions asked in GlowTouch Technologies Junior Support Engineer interview?

Some of the top questions asked at the GlowTouch Technologies Junior Support Engineer interview -

  1. IP address,types, how to find them in...read more
  2. What's cache, cooki...read more
  3. What's HTML,CSS,XML. Just a definiti...read more

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GlowTouch Technologies Junior Support Engineer Interview Process

based on 3 interviews

Interview experience

3.3
  
Average
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GlowTouch Technologies Junior Support Engineer Salary
based on 66 salaries
₹2 L/yr - ₹3.5 L/yr
At par with the average Junior Support Engineer Salary in India
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GlowTouch Technologies Junior Support Engineer Reviews and Ratings

based on 5 reviews

2.9/5

Rating in categories

2.7

Skill development

2.1

Work-life balance

1.7

Salary

2.4

Job security

2.7

Company culture

1.9

Promotions

2.3

Work satisfaction

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