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GlowTouch Technologies

Compare

3.4

based on 112 Reviews

Filter reviews by

GlowTouch Technologies Junior Support Engineer Reviews

Updated 31 Dec, 2024

Overall Rating

2.9/5

based on 5 reviews

Rating distribution

1 (20.0%)

0 (0%)

2 (40.0%)

Category Ratings

2.7

Company culture

2.7

Skill development

2.4

Job security

2.3

Work satisfaction

2.1

Work-life balance

1.9

Promotions

1.7

Salary

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5 reviews found

Sort by: Popular

Junior Support Engineer in Mumbai

Full Time

Business Intelligence & Analytics Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 11 Feb 2025

Dislikes

Salary - Poor
Job security - Poor
Promotions - Poor

Junior Support Engineer in Mangaluru

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 31 Dec 2024

Likes

It's good for freshers who are searching from many days. Its basically a technical/customer support where you will be providing assistance to customers of webhosting companies like Bluehost, Hostgator and other companies. Assistance includes the website and email troubleshooting,wordpress, SSL, VPS hosting and others.

Dislikes

Night shifts 9 hours shift, no public holidays

Work-life balance - Poor

Work Details

Work policy: It depends on the process you are in, first few months WFO then based on performance they will give WFH

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Junior Support Engineer in Mangaluru

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 10 Sep 2023

Likes

Dislikes

They make us work more with 10+ targets. Which is understandable as all jobs have targets. But the pay they give is really less for the work which they make us do. It's only 15k in hand and 20k total. They do as they please, and increase the targets or increase work without even considering how we feel about it and there is no increase in salary. 1 year, salary hike is 1.5k. That's all. They have so many ongoing issues which affect their customers experience and make both customers and those who work here suffer. Nothing actually works here. Really bad experience....Read More

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Junior Support Engineer in Mysuru / Mysore

Full Time

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Oct 2023

Likes

Nothing is good, totally waste of time, Hypocrisy is at it's best, not a suitable workspace, everything is taken for granted.

Dislikes

It is worst feeling ever I had with this company management Company is good but Operation Manager and Team manager is worst working with them makes me difficult to continue....

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Junior Support Engineer in Mangaluru

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 02 Sep 2023

Likes

People, Team leaders

Company culture - Excellent

Dislikes

Salary, Hike, Night shifts

Salary - Bad
Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

Career Advice

a consultant

Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable) Happiest Minds – 22.5 LPA (Fixed) Experience: 8 Years

Which one to choose

Capgemini

Happiest mind

9 participants . poll closed

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Similar Designation Reviews

Technical Support Engineer in Mangaluru

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 28 Jan 2025

Likes

The canteen and clean surroundings Also the cab facilities First 15 days after joining here was amazing

Dislikes

The night shift especially graveyard shift from 1:30am to 10:30am was terrible and i used to fall sick and my manager was another terrible thing to exist there. He lacked empathy and emotions and treated me as robot and was taking revenge like he had some personal grudge on me. I don't understand his logic of taking sick leave like he says we are supposed to inform before a day for taking sick leave... am I the astrologer or something like how the hell will i know if I am going to fall sick later??? Seriously and he used to force me get doctor's certificate for 1 day sick leave. Also he was like robot and i feel eveb robot will be better than him....Read More

Job security - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Analyst in Mangaluru

Full Time

Business Intelligence & Analytics Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 23 Jan 2025

Likes

Job security - Good

Dislikes

Everything is dislike They will give you a manager who knows least about the product He will only point out your mistakes Pathetic work culture Hr won't listen to you Higher management doesn't care what you are going through

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mysuru / Mysore

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Jul 2024

Likes

Dislikes

Very less salary, too much work pressure, over work, no respect, Employees are treated like robots They won't give leave even when we are sick. They ask for medical certificate as proof. When the shift changes you need to work for continuous 8-10 days. They don't care about your health. The TL is horrible. There is lot of politics in office. Even though you meet all the targets you will get only basic salary. They keep the monthly targets(csat) as 5 rating when the company rating is only 3.5 everywhere..lol. They make you feel low. Please donot join this company....Read More

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Mangaluru

Full Time

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 09 Feb 2025

Likes

People's around me are friendly

Dislikes

Everything

Job security - Bad

Network Engineer in Mangaluru

Full Time

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 07 Feb 2025

Dislikes

Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT Security Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 06 Jan 2025

Likes

Environment

Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

some of the infrastructure

Promotions - Poor

Senior Consultant in Mangaluru

Full Time

Technology / IT Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Nov 2024

Likes

People first policy

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mysuru / Mysore

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 Nov 2024

Likes

The campus, and the office atmosphere, and friendly managers.

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Technical Support Engineer in Bangalore / Bengaluru

Full Time

Sound / Light / Technical Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 10 Oct 2024

Likes

Nothing

Dislikes

Policies, strict metrics to be followed, no proper breaks

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Technical Support Engineer in Mysuru / Mysore

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 Sep 2024

Likes

Team leads

Skill development - Good

Dislikes

Workload is heavy, too much stress and salary is very low for the work which we are doing

Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Other GlowTouch Technologies Reviews

Junior Analyst in Mangaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 21 Dec 2024

Likes

Canteen, cab facility, in emergency they not ask much questions ask us to leave. Friendly nature

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Very less people in Night shift its very difficult matain

Consultant in Mysuru / Mysore

Full Time

IT Infrastructure Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Nov 2024

Likes

No good things

Dislikes

They only support local people not for out station people who are leave their family and working here.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Assistant Manager WFM in Bangalore / Bengaluru

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 17 Oct 2024

Likes

Work culture is good

Job security - Good

Dislikes

Management changes

Graduate Trainee in Mangaluru

Full Time

Technology / IT Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Aug 2024

Likes

It's nice here with the corporate field exposure

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Graduate Trainee in Mangaluru

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Aug 2024

Likes

You get to learn more

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no dislike thing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Troubleshooting Engineer in Mangaluru

Full Time

IT Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 07 Jul 2024

Likes

-Cab service -Food -Learning

Skill development - Good

Dislikes

-Too much pressure -No personal time -Rotational Shifts -Short training period -No job security -Salary!!!!

Salary - Poor
Job security - Bad
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Graduate Trainee in Mysuru / Mysore

Full Time

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Jun 2024

Likes

They provide cab facilities for everyone

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

May not able to grow much in the same company

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Engineer Trainee in Mysuru / Mysore

Full Time

IT Infrastructure Services Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 12 Apr 2024

Likes

Co workers and HR department

Job security - Good
Promotions - Good

Dislikes

work pressure less brake time many targets to reach mostly night shifts all the time

Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Graduate Engineer in Mangaluru

Full Time

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 03 Nov 2023

Likes

Free cab And they give u food coupon

Job security - Excellent
Company culture - Good

Dislikes

Low salary

Salary - Poor
Skill development - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead in Mangaluru

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 06 May 2023

Likes

Quite good things like there are shift allowances, commission, opportunity for growth and internal job postings

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Salary hikes are very less compared to other organizational bodies

Work Details

Work policy: As a team lead can work from home or office based on the feasibility and the managers care when it is something related to health as well and can arrange work from home as well.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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GlowTouch Technologies Reviews by Designations

GlowTouch Technologies Technical Support Engineer Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 GlowTouch Technologies reviews submitted by GlowTouch Technologies employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if GlowTouch Technologies is the right company for you. ...Read more