Genpact Team Leader (Technical) Reviews

Likes

There is nothing to like in this company no work-life balance, they treat you like a slave post working 13/14 hours a day they will spoil your weekend as well. There is no incentive plan above MT as they also deserve this due to working in an IC role and managing the teams as well with no direct reporting, like working as an SME without incentives. You only have the salary to survive with no motivation, no visibility of promotion, and nowadays no job security as well....Read More

Dislikes

Everything, no work-life balance, no visibility of promotion, demotivating management, no incentive plan for MT and above while they work like a slave

Likes

Working at Genpact was a truly enriching experience. It provided a great platform for learning, growth, and collaboration. The culture and opportunities at Genpact made it an exceptional journey overall, and I’m grateful for the valuable skills and relationships I gained during my time there.

Dislikes

Working at Genpact has been an enriching experience, filled with incredible opportunities, supportive leadership from my manager and AVP, and collaborative teams that made the journey unforgettable. However, my decision to move forward comes with a heavy heart and mixed emotions. While I cherish the countless emotional moments and valuable relationships I built, certain negative experiences, such as facing individuals who targeted me in ways that felt demotivating and undermined my confidence, have impacted my ability to balance personal and professional life. Despite these challenges, I deeply value my time at Genpact and the growth it has brought me, even as I step into a new chapter....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It was good experience but the thing is when you are working hard and not getting appreciated and other people do politics for you then it's really tough to work there.

Dislikes

The management is not good when you work hard and best they never appreciate those people and they appreciate only those people who follow there orders and working for them but the person who is giving his complete dedication he is not able to get any support for future and not get any support for promotion as well. That's why I am not happy when I have spend my 2 years there.

Likes

For younger generation Genpact is best organization for skill development, It used to provide graduate degree from reputed institute , I think that has been suspended now. But still through their Genome platform Genpact offers up to date courses and training which young generation can benefit.

Dislikes

Shockingly, Islamophobia is real at Genpact!!! Office politics have ruined this company's reputation. From junior colleagues to senior leadership, most the plagued by the virus of Islamophobia. Abusing name calling Muslim colleague and generalizing Islam using derogatory names are common practices at Genpact. I had to quit this company due to such toxic culture which evolved over the time. I was shocked to see manager, deep inside was filled with such hate for other community that it impacted me deeply, couple of times I confronted but every time it cost me. There is NO point escalating a complaint to seniors or HR as these people back each others- Business matters. If I have to remember Genpact on good note, I will always miss Genpact prior to the 2019 COVID era....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Overall, the company provided valuable learning opportunities the workplace culture could benefit from more inclusivity and stronger emphasis on meritocracy

Dislikes

My experience with Genpact was a mixed bag. while the organization has its strength, there are certain aspects that could use improvement. One major challenge was the lack of openness to new ideas, Even if you have innovative suggestions, there's an unspoken rule to simply follow what your boss says, which can stifle your creativity and professional growth. Additionally, there seemed to be noticeable favouritism within the team. Certain employees were given preferential treatment, creating an uneven and sometimes motivating work environment for others....Read More

Likes

Literally nothing.

Dislikes

- Improper management of new joiners. They won't give you any information about the company. You would have to figure it out yoirself. - The managers are weird and egoistic. They would take actions out of aggression and not because they want you to do better as an employee. - The safety is a joke. Transpost team emails you manager the next day if you did not press safereach after off boarding. Something could happen to you and no one would know. - You have to work 7 days just because your managers don't care about the warning signs of queue overflowing....Read More

Likes

First of all this is a MNC. So, job security is top priority, and management is good but you have to take of things by own.

Dislikes

Working hours, Break schedule is a issue in there... Management will poke you when you exists your break

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Structured Work Environment Health and Safety Measures: In response to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

Dislikes

During my tenure at Genpact, I encountered several challenges that impacted my overall work experience. While the company had positive aspects, certain practices and conditions raised concerns: Transportation Limitations: The provision of one-sided pickup without drop-off facilities created significant logistical challenges, especially for employees working late shifts. This often left employees without a reliable way to return home safely after work. Restricted Access to Personal Devices: The policy prohibiting personal phones in the workplace limited communication opportunities and posed challenges in emergency situations, where being reachable was crucial. Food and Canteen Services: The canteen facilities were not operational during night shifts, despite clear recognition that many employees worked during those hours. This lack of support for staff working late may have affected employee morale and well-being. High-Pressure Environment: Employees frequently experienced pressure to meet cold-calling targets, sometimes receiving calls from team leaders during lunch breaks, which disrupted personal time and contributed to stress. Management Practices: There was a noticeable gap in the technical competence of some team leaders, specifically regarding essential tools such as Gmail and Microsoft Teams. This lack of knowledge hindered effective communication and operational efficiency. Inflexibility Regarding Attendance: Instances arose where genuine reasons for absence, such as road reconstruction in my area or personal illness, were not adequately understood or accepted by team leaders. This led to undue pressure to report to the office without consideration of circumstances beyond my control. Unprofessional Conduct: I experienced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.