Freshworks is rated
3.5 out of 5 stars on
AmbitionBox, based on 14 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Freshworks is rated
3.5 out of 5 stars on
AmbitionBox, based on 14 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
14 reviews found
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Popular
Product Specialist in
Chennai
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Free Food
Dislikes
No job security. They recently fired 660 employees- that's 13 per cent of the Total workforce even though the company made an annual profit higher than the previous year. Even though I was not affected, I feel embarassed that the higher management shows a lot of greed and being inconsiderate towards employees who work day and night to provide high values and top service to the clients.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Product Specialist in
Chennai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 02 Dec 2024
Likes
Excellent workspace and culture.
Work life balance is well organized.
Approachable and casual ambience
Dislikes
Changed a lot in recent times.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Work related travel: This job involves
Travel Within City.
Product Specialist in
Chennai
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 03 Jun 2023
Likes
-FREE FOOD
-COMPANY CULTURE RETAINED IN SOME TEAMS
-LAVISH OFFICE IN CHENNAI WITH --------GOOD FACILITIES LIKE CAB, HIGH END LAPTOPS PROVIDED TO WORK KIKE SURFACE OR MAC LAPTOP
-Some flexibility
Dislikes
FRESHWORKS IS NOT FRESHWORKS ANYMORE
-NO JOB SECURITY (ANYTIME LAYOFFS)
-MICROMANAGEMENTS
-HIGH WORKLOAD WITH LIMITED RESOURCES
-FREQUENT PROCESS CHANGES DUE TO EXTERNAL INFLUNCES AND INVESTERS
-NO PROPER LEADERSHIP
-LOW TO NO HIKES AND APPRAISALS
-FAVOURISMS AND POLITICS
Work Details
Work policy:
Says 3 days per week but expects all 5 days at office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Product Specialist in
Chennai
Full Time
·
Support Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 27 Sep 2023
Likes
Nothing. No proper leadership
Dislikes
Everything.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Product Specialist in
Bangalore / Bengaluru
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 Apr 2023
Likes
It was a good experience in terms of work life balance and learning and development
Dislikes
Politics against people working outside chennai.
Favouritism
They do not pay the FNF settlement and will deduct your leave balance pay saying based on baseless excuses
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Freshworks.
People also ask about Freshworks's Product Specialists
How is Freshworks to work for?
Freshworks is rated 3.5 out of 5, based on 14 reviews by employees on AmbitionBox.
Freshworks is known for Salary & Benefits which is rated at the top and given a rating of 3.8. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Freshworks read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Freshworks?
According to AmbitionBox ratings, Freshworks employees rate its salary and benefits as 3.8 out of 5. You can know more about Freshworks Salaries at AmbitionBox
How is the work culture at Freshworks?
Work culture is rated 3.3 at Freshworks by 14 employees. While job security is rated 2.9 and work-life balance is rated 3.5 at Freshworks. Read detailed reviews by employees of Freshworks on AmbitionBox.
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Freshworks Product Specialist Reviews by Locations