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Freshworks Customer Success Manager Reviews

Updated 24 Feb, 2025
Overall Rating
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3.7/5
based on 10 reviews

Rating distribution

Category Ratings

4.1

Work-life balance

3.6

Company culture

3.4

Work satisfaction

3.1

Job security

2.9

Salary

2.9

Skill development

2.7

Promotions

What employees say about Freshworks?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

100% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

49% employees reported

Gender based rating

3.8
female

Rated by Women

3 reviews

4.0
male

Rated by Men

6 reviews

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10 reviews found

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Read Freshworks Customer Success Manager Reviews based on locations

3.6
 Chennai

 (6)

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People also ask about Freshworks's Customer Success Managers

How is Freshworks to work for?
Freshworks is rated 3.7 out of 5, based on 10 reviews by employees on AmbitionBox. Freshworks is known for Work-life balance which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Freshworks read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Freshworks?
According to AmbitionBox ratings, Freshworks employees rate its salary and benefits as 2.9 out of 5. You can know more about Freshworks Salaries at AmbitionBox
How is the work culture at Freshworks?
Work culture is rated 3.6 at Freshworks by 10 employees. While job security is rated 3.1 and work-life balance is rated 4.1 at Freshworks. Read detailed reviews by employees of Freshworks on AmbitionBox.

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Freshworks Customer Success Manager Salary
based on 57 salaries
₹6.8 L/yr - ₹22.1 L/yr
At par with the average Customer Success Manager Salary in India
View more details
freemeal
Free meal
2 total responses
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
2 total responses
+4 more benefits
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