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Full Time
Business Intelligence & Analytics Department
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Made some good friends and that's all what I got from this company
Salary is way too low and as checked with my colleagues in other departments, internal politics and gossip are at its peak. Management is unsure with promotion and upskilling and gives vague answers if asked questions. Salary hike are next to nothing every year.
Full Time
Operations Support Department
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Good! Only for freshers to gain experience
Everything
What people are saying about Firstsource Solutions
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Full Time
Work Force Management Department
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There is least amount of pressure for work. Complete job security is there
Least recognition, least amount of bonus, slow growth.
Average
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Voice / Blended Department
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Work culture and way of working
NA
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Operations Support Department
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I had high hopes about FSL regarding work culture and as a global organisation but it has been very disappointing about the work culture, no flexibility about the work from home, no growth, no encouragement about new ideas and learning.
Everything
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Nothing
Worst place to work… I was being harassed by the boys at FS and the HR did nothing … the HR didn’t raise any action against them… I would never suggest a girl to work here
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Corporate Training Department
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It has lot of scope to develop.
Nothing is organised and office politics is at peaks. No proper HR team or capability development. Just for name sake they have departments.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Nothing I like in the Firstsource Management is not good and not good cafertia. Deducated Breaks 30 mintues for 2 times you should not exceed the breaks and system is not good but you should login timely.
Management is not Good. Before training they will tell you will get very good incentives and when you will perform really time work. the incenticves will be deducated
Full Time
Service Delivery Department
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Excellent senior management, always willing to help and understand what you need
Difficult to get approved leaves, salary negotiation is tough, appraisal is average
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Work-life balance
No promotions/ appraisals, low salary compared to competitors
Full Time
After Sales Service & Repair Department
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Work from home condition and Team leader supports
Traveling to office and cafeteria opening time.
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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Yes
No job security in first source
Full Time
Banking Operations Department
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Work environment and job security
Management are not take responsible
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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I hate this process not company
I am happy with the company but not with the process
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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I didn't link any thing in this company
There is no work life balance, 8hr on system. So many health issues. Management domination. No growth. For Fresher its good but not for experience. Night shift allowance not there. There is no comfortable to ladies.
Full Time
Sales Support & Operations Department
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Yes my first MNC organisation is first to solution at Private Limited and my precious memory able work balance company is most my favourite thank you so much for 3 years I am working the organisation I am very proud to say thank you so much
Nothing to say but employee salary always rather than ok but get more salary is very effectively working the employees that's a my way of Thinking thank you
Full Time
Customer Success Department
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My recruiter was very supportive in each and every step during interview with just nice and professional behaviour thank you so much for everything you have done for me Ayan Shaikh from Ijmima Malad Branch
Nothing he was perfect
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Nothing is good about the company
Work environment and culture is mostly of domestic than MNC with not a good management environment. Washrooms are not hygenic and so with food. Management does not react to issues on time to fix any problems. It is not an employee centric environment.
Full Time
Product Management - Technology Department
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No likes
Job security and salary benefits are zero, in 2024 firstsource only a company paying 12000 rupees per month for new associates in Chennai. And very strict timeings.
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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They provide opportunities to fresher it's good thing in that company
There isn't lots of thing to learn and improve ourself and also they less opportunities for a employee growth.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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Its a good company have experience. No much pressure in tge process i worked. But facilities are not upto the standards.
The lead is over egoistic and the manager is just his pawn. However good the company is if the supervisor is not good, it will become the worst place to work.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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The canteen food
If you are performing well from the whole team then no appraisal and if others are doing something wrong on chat for example using abusive language threatening to other party company doesn't give a shit but if the top performer only used rude tone in 1 or 2 chats they they terminate directly don't help them so that they don't get terminated
Full Time
Non Voice Department
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Only Few TL'S are supportive and helpful in every situation.
Whole management is completely worst. Sales pressure is too high and management can sac any employee any time. Since they have paid the penalty to client management is recovering that cost by reducing incentives.
Full Time
Voice / Blended Department
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Good to earn
The pressure they put on the agent is unbelievable when you are leaving it will be more. And on paper it will be dayshift after trying it will be night shift
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
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